Ottawa St-Laurent Jeep & RAM

Great experience! My husband and I came into the dealership looking for a used car and we landed upon a female sales rep. She made the car buying experience smooth and My husband and I came into the dealership looking for a used car and we landed upon a female sales rep. She made the car buying experience smooth and was very knowledgeable. She walked us through the service department and kept on top of everything so the process was easy. More

Great car buying Experience Great Service with a friendly atmosphere. I recommend seeking Dilshan as a sales representative. He encouraged me to test drive different types of v Great Service with a friendly atmosphere. I recommend seeking Dilshan as a sales representative. He encouraged me to test drive different types of vehicles which matched my requests and allowed different pricing options. I of course went with the one that stole my heart. Even after the vehicle was sold he was able to help me find and understand the different features which were offered in the vehicle. When it comes to financing Frank is your man, he was able to finance my large loan even with the small amount of credit I had (Age 22) and keep me up to date in the process. More

First car experience Igot my first jeep from this dealership this week and it was one of the greatest and easiest experience I've had. The finance manager frank abouchakra Igot my first jeep from this dealership this week and it was one of the greatest and easiest experience I've had. The finance manager frank abouchakra really helped me get approved and was passionate about wanting to get me ready to drive my car. He was a pleasure to deal with and one of the best finance managers I have ever met with. My sales rep Nadine was super friendly and positive during this whole experience. She made sure everything went as planned and made the registration super easy. I highly recommend asking for her. I also had the pleasure to finalize everything with Joe Conte. He was super funny and quick with everything and gave me different alternatives to get my wrangler as well as educated me on how to improve my credit ranking and how credit ranking works. I was new with this whole process but he was patient and kind. I've visited every jeep dealership in Ottawa in the last 2 weeks and this was the dealership that showed willingness to help with not only price but with getting approved. Not only are they all so friendly .. they have a sales rep that will ask you if u want coffee every 30min and puts a smile on the face of everyone. Great dealership and staff. More

Awesome salesmen!! Herby was awesome to work with he really listen and work with me to get what I wanted. In the future I will go back to see him again! Thanks again her Herby was awesome to work with he really listen and work with me to get what I wanted. In the future I will go back to see him again! Thanks again herby for your help, now I can enjoy my new jeep. More

My great experience buying my first new vehicle Herb and Mike bent over backwards for me, locating my truck above and beyond what I expected awesome guys Thanks again for getting my truck I want Herb and Mike bent over backwards for me, locating my truck above and beyond what I expected awesome guys Thanks again for getting my truck I wanted More

Great People! Great Service! This week I purchases a Jeep Cherokee from Ottawa Dodge! I had been emailing for quite some time with Dilshan and felt comfortable about his knowled This week I purchases a Jeep Cherokee from Ottawa Dodge! I had been emailing for quite some time with Dilshan and felt comfortable about his knowledge and abilities. Also Hats Off to Nadine for her excellent customer service and working with me as well. Both Dilshan and Nadine worked effortlessly to get me what I needed in the short time frame I had last Friday. I truly felt heard and supported by these fine sales people. Never did I feel any pressure. It was more like working with friends. Car buying can be very stressful, but my experience was fantastic! I returned today to drop my trade in and pick up my new Jeep. Dilshan explained all the technology and BTW outstanding service continued with Simon the financial Wiz!. Many Thanks Ottawa Dodge. Richard More

Bad service Just brought my 2014 Dodge Ram 1500 in for two recalls and a leaky back window. It's been leaking for a while however we just noticed. Roof is all sta Just brought my 2014 Dodge Ram 1500 in for two recalls and a leaky back window. It's been leaking for a while however we just noticed. Roof is all stained. The said sorry we won't repair. Not covered by warranty. My truck is spotless. I don't even let my dogs get in it. I found grease all over the interior of my spotless truck. They even tried to charge me for "checking" the leaky window they won't fix. We won't be back. Bought the truck there but they are total shysters More

Good service We were happy with the service we had when we went to exhange the last jeep. Thanks to Ali and Frank for the service they gave us. We were happy with the service we had when we went to exhange the last jeep. Thanks to Ali and Frank for the service they gave us. More

Amiable and approachable Enjoyed having a saleswoman (Stephanie Hammond) who was calm and down to earth. Not the typical sales pressure which made the exchange quite pleasant Enjoyed having a saleswoman (Stephanie Hammond) who was calm and down to earth. Not the typical sales pressure which made the exchange quite pleasant. Also appreciated the effort displayed by Joe Conte in making the financial transaction possible. kuddis to the team. More

Know what to expect! A lot of the optional services tend to add to the monthly payments. What started out as an 18k vehilcle turned into 36k after financing, paperwork, ta A lot of the optional services tend to add to the monthly payments. What started out as an 18k vehilcle turned into 36k after financing, paperwork, taxes and addons. You have to know to expect this when buying from a credible dealership. Regardless the salesmen were helpful, honest and assisted even in their off hours. More