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Ottawa St-Laurent Jeep & RAM
Ottawa, ON
1,216 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,216 Reviews of Ottawa St-Laurent Jeep & RAM
July 01, 2016
Excellent customer service Stephanie was amazing, very professional, goes above and beyond. Very personable. Explains everything. Joe goes above and beyond. Quick, reliabl Stephanie was amazing, very professional, goes above and beyond. Very personable. Explains everything. Joe goes above and beyond. Quick, reliable and honest customer service More
by Dorothy123
Employees Worked With
Joe Conte, Stephanie Hammond
June 30, 2016
Excellent experience It has been a long time since I have made a major purchase and was a little credit shy. Jim in Finance and Stephanie in Sales helped make my car buyin It has been a long time since I have made a major purchase and was a little credit shy. Jim in Finance and Stephanie in Sales helped make my car buying experience painless. They did an excellent job of finding a vehicle to meet my needs and explaining the ins and outs of financing. Look forward to the next vehicle purchase. Thanks Dayton More
by Dayton D
Employees Worked With
Stephanie Hammond
June 30, 2016
Excellent Client Care Bought my car here and Dilshan went out of his way to assist me. He was able to provide me with all the information I needed and guide me to choose th Bought my car here and Dilshan went out of his way to assist me. He was able to provide me with all the information I needed and guide me to choose the right car. Dilshan product knowledge and great customer service made the entire process extremely smooth. I would definitely recommend him to anyone that's buying a car. Thank you Dilshan and team. More
by Sierra
Employees Worked With
Dilshan Kumarasinghe
June 30, 2016
Above and Beyond Bringing my boyfriend's Fiat 500 Turbo in with some weird issues was by far such an easy and effortless experience. We were prepared to see a decent b Bringing my boyfriend's Fiat 500 Turbo in with some weird issues was by far such an easy and effortless experience. We were prepared to see a decent bill but both issues it came in for were covered under the extended warranty. Service staff were quick to update and get the car fixed in record time. Will be switching to this dealership from now on!! :) More
by Taylor G
Employees Worked With
Charles Dinelle, Warren Haywood
June 30, 2016
Friendly and pleasent customer serivce Stephanie was terrific and answered all of my questions and worries in a timely and friendly manor from the moment I stepped foot onto Ottawa Dodges' Stephanie was terrific and answered all of my questions and worries in a timely and friendly manor from the moment I stepped foot onto Ottawa Dodges' lot to the moment and onwards after I picked up my vehicle. Joe was very helpful with the handling of my documents in regards to my co-signer for the vehicle. Even personally picking up documents which was really going above and beyond what I consider to be his call to work. Overall I had a very pleasant and friendly experience with Ottawa Dodge but was a little disheartened by the push to sell extra warranty under the premise that the bank required it which I don't believe to be true. More
by ssmallwood
Employees Worked With
Joe Conte, Stephanie Hammond
June 29, 2016
Wonderful experience The dealership is very friendly and accommodating. Mike did a great job in trying to find what I was looking for and spencer who was my sales person i The dealership is very friendly and accommodating. Mike did a great job in trying to find what I was looking for and spencer who was my sales person is an absolute joy to work with. Spencer is friendly, funny, and knowledgeable. For anyone going I highly recommend Spencer and Mike. More
by Badreya
Employees Worked With
Mike Gervais, Spencer Challis
June 28, 2016
Sleezy Went to look at purchasing a vehicle from there today and was very disappointed. The salesman seemed uneducated about there own sales to start with. T Went to look at purchasing a vehicle from there today and was very disappointed. The salesman seemed uneducated about there own sales to start with. Then quoted me several thousand more for the vehicle I had gone there to look at that had a cheager price online and when asked about it tried to act like it was another vehicle and only after I provided the Web page on my phone did he admit that it was the same vehicle. I quoted another dealerships promotion and was told it would only happen if he wrote down their price and he wasn't about to do that for me he said, at which point I provided the Web page and explained I didn't need his peice of paper. He spent a good porion of his time with us trash talking his last employer which was a competeing dealership in town that I had quote a deal from, which looked very trashy in my opinion. After acting very confused about pricing and then badgering me for "what it was going to take to get me to leave with that vehicle today?" I made an offer which he acted excited about had me sign a little scrap of paper saying i would take that deal and ran off to his manager who came out a few minutes later and was nothing but rude. I assume he was having a bad day but if that was the case he shouldn't have left his office. He explained to me that they can't take anything lower than the MSRP on new cars because he is already loosing money on them and that's not where they make there money. If this is the case why did the salesperson even ask me "what is it going to take to get you to leave with the vehicle today?" If they can't bargain or why did he make a big deal about the offer I gave him knowing that they couldn't possibly come close to that if thats the case. I went prepared to negotiate on a price and the managet had no want to negotiate even though I expressed that I had room for negotiation. I would have understood not making a deal and been happy to leave on good terms if we couldnt agree on something and maybe visited in the future but was met with stonewalling about pricing and felt treated as if I was an idiot. He threw many numbers around that were not a factor such as taxes on the MSRP pricing which would not have applied to the "sale" price they were selling it for to maybe try fluffing things up but just made him look bad. More
by Missy123
Employees Worked With
Can't remember the salesman's name., Mike Gervais
June 28, 2016
Happy customers We are very pleased with our experience. We shopped around and found that not only did Ottawa Dodge have the best deal for us, we also appreciated the We are very pleased with our experience. We shopped around and found that not only did Ottawa Dodge have the best deal for us, we also appreciated the genuine friendliness and professionalism of the sales team. More
by Jo
Employees Worked With
Herby Pierre, Simon Brown
June 28, 2016
Fantastic Experience with Allan Garner Ottawa Chrysler Allan Garner worked hard to find us a vehicle that exceeded our expectations and had excellent value. Excellent sales rep. Fantastic, timely communica Allan Garner worked hard to find us a vehicle that exceeded our expectations and had excellent value. Excellent sales rep. Fantastic, timely communication and fair negotiation for the trade-in. Thanks for a great experience at Ottawa Chrysler! Highly recommend! More
by Joel
Employees Worked With
Allan Garner
June 28, 2016
Great job boys Another great sale. This is my third vehicle I buy from Ottawa dodge. always a great buying experience. Herby and Joe did a great job helping me out t Another great sale. This is my third vehicle I buy from Ottawa dodge. always a great buying experience. Herby and Joe did a great job helping me out this time. Thanks guys. :) More
by Jfcyr83
Employees Worked With
Joe Conte, Herby Pierre
