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Ottawa St-Laurent Jeep & RAM
Ottawa, ON
1,226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,226 Reviews of Ottawa St-Laurent Jeep & RAM
January 19, 2017
2016 Jeep Cherokee Great overall experience. Dilshan was very helpful and arranged a great deal on my new jeep. The process was smooth and I appreciated that everyone: D Great overall experience. Dilshan was very helpful and arranged a great deal on my new jeep. The process was smooth and I appreciated that everyone: Dilshan, Decio and Simon listened to what I was looking for, took the time to explain the options and was able to deliver as promised. Thanks! More
by Jeep_Person
Employees Worked With
Simon Brown, Dilshan Kumarasinghe, Decio Menezes
January 18, 2017
Excellent Service Bought my Chrysler 300 from here and the overall experience was excellent. Dilshan and the team made it an easy and comfortable experience. Thanks aga Bought my Chrysler 300 from here and the overall experience was excellent. Dilshan and the team made it an easy and comfortable experience. Thanks again to the team. More
by Earl
Employees Worked With
Dilshan Kumarasinghe
January 18, 2017
Thank you Dilshan for all your assistance with the purchase with my Dodge Journey. Very friendly and efficient service. Very satisfied with the service. Great Dilshan for all your assistance with the purchase with my Dodge Journey. Very friendly and efficient service. Very satisfied with the service. Great work More
by Donald
Employees Worked With
Dilshan Kumarasinghe
January 17, 2017
Good place so far. Bought a used 2016 town and country that seems to have it's issues. Heated seat element already burnt out. Now there is a loud whirling sound with st Bought a used 2016 town and country that seems to have it's issues. Heated seat element already burnt out. Now there is a loud whirling sound with starting so have to bring it in again. But that's not the sales person (Stephanie) fault. On and brighter note Stephanie was very easy going and a pleasure to deal with. When I came back for the service to fix the heated seat she got the detailing department to remove some scratches they was discovered on pickup. Services had the car finished in 2 hours and I was on my way with Stephanie saying goodbye as I drove out the door. It's a bit if a drive for me to get to this dealership by I'll go back again as I'm pleased with the service so far. More
by ALC
Employees Worked With
Stephanie Hammond
December 31, 2016
great expereience experience with herby and the dealership was very satisfying, employees helped to make the deal better, different options were considered, time was se experience with herby and the dealership was very satisfying, employees helped to make the deal better, different options were considered, time was set aside for discussions More
by sami abdullah
Employees Worked With
Herby Pierre
December 14, 2016
Honest down to earth people who listen and care My experience at this dealership was amazing the guys were a lot of help honest and not pushy at all I would recommend this dealership to anyone My experience at this dealership was amazing the guys were a lot of help honest and not pushy at all I would recommend this dealership to anyone More
by Kevin hunt504
Employees Worked With
Herby Pierre, Simon Brown
December 13, 2016
Great experience! My purchase from this dealership was a great experience from beginning to End! Helpful and knowledgeable staff, that made sure to get me into a car I My purchase from this dealership was a great experience from beginning to End! Helpful and knowledgeable staff, that made sure to get me into a car I was looking for at a great price, and delivered as soon as possible. I've recommended them to family and friends, whom have been equally satisfied! More
by Helenzoe31
Employees Worked With
Mike Gervais, Geoff Zobl, Joe Conte
December 11, 2016
AMAZING!! Third time buying a vehicle at Ottawa Dodge based on the experience and amazing sales services and best prices I highly recommend to anyone Thank y Third time buying a vehicle at Ottawa Dodge based on the experience and amazing sales services and best prices I highly recommend to anyone Thank you Mike Gervais and team. More
by Dodge Ram
Employees Worked With
Mike Gervais, Geoff Zobl, Joe Conte
December 11, 2016
The worst Purchased a 2008 Charger took just short of 3 weeks to get the car ready. Finally when it's ready drive to pick up and wait 2 hours why the sales lad Purchased a 2008 Charger took just short of 3 weeks to get the car ready. Finally when it's ready drive to pick up and wait 2 hours why the sales lady puts plates on. Go to leave the air pressure light comes on go back in and was told to just drive it light will go off. Take the car to get snow tires on and find out Tire was leaking air. Log nuts were stripped and come to find out there was an issue where the car shouldn't have passed safety. Not impressed at all don't buy a used car from this place.... More
by Paula
Employees Worked With
Stephanie Hammond
December 07, 2016
Just wants a sale doesn't listen to customers wants and need My daughter purchased not one but two vehicles from this dealership. When she went to pick them up on a Friday, they were closing in a half hour. W My daughter purchased not one but two vehicles from this dealership. When she went to pick them up on a Friday, they were closing in a half hour. When she went to get into her van she notice right away that she requested dark seating and the vehicle had cream color seats. She was excited to get the vehicle so as they were not cloth she decided it was ok. The salesman said he had missed the training on this vehicle so he didn't know anything about it but she could read up on it, as it was close to closing time and didn't have time to help her figure out the options. Sunday i went for ride with her and i said to her you didn't get the dark seats? No they said it want available with the dark paint, but i knew one of the reasons she pick this van was for the built in vaccum as they have a service dog for her finacee who suffers from ptsd and 3 children with one on the way. I looked around and said where is the vaccum i thought it was beside the rear driver side door. We looked want around then realized she didn't get the model she wanted at all. She was upset because she specifically asked for the vaccum, even when the salesman said you either get the vaccum or donut tire and she told him she would never change the tire herself and wanted the vaccum because the size of their family. Monday morning came and her finance went to the dealership to pick up something for his new truck and told them that they didn't get the model van they wanted. The salesman basically called my daughter a liar saying she never requested the vaccum or dark interior. We were all very upset and they basically said she accepted the vehicle when she drive it away so they wouldn't do anything. More
by Janet D
Employees Worked With
Tyler Campbell
