
Ottawa St-Laurent Jeep & RAM
Ottawa, ON
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1,215 Reviews of Ottawa St-Laurent Jeep & RAM
Amazing new car purchase! Michael Leblanc and Decio Menezes were amazing through my boyfriends purchase of his new car! They have the right advice and helped him from the test Michael Leblanc and Decio Menezes were amazing through my boyfriends purchase of his new car! They have the right advice and helped him from the test drive, to the purchase and even recommended some great insurance companies! I would recommend them to anyone! Again thank you Mike and Decio! More

Overall best experience anyone could ask for! Everything was perfect, I got referred by a friend to visit this dealership on the corner of McArthur and st-laurent, I was just shopping around, not Everything was perfect, I got referred by a friend to visit this dealership on the corner of McArthur and st-laurent, I was just shopping around, not knowing that I would finance a car that day! Herby, my sales man and I sat down and looked over some options. We then went outside to check out some potential cars. And then I saw it! It was love at first sight. A beautiful dodge dart, 2013, manuel turbo all the bells and whistles you could ask for was starting right at me! We go for a ride and deep down I knew it was already my car!!! As we got back to get everything in order, Herby and his manager made sure I got the best deal possible in my situation. I then went to their financial advisor O'Day who was also amazing. He made sure everything was in order and that I got the best extended warranty to ensure my baby would covered for as long as possible! All in all, I couldn't have asked for a better experience. Everyone, including the mechanics, went out of their way to ensure that I was completely satisfied even when I just showed up! I have already recommended this dealership to many friends, and if any of them buy a vehicle thanks to my referral I will get 100$ I'd like to thank everyone who was involved in making a dream of mine a reality in the stand of a week! Everything happened so fast and I wouldn't of had it done any other way!! More

No pressure no rush very friendly Great experience did not feel pressured they took the time to get what I wanted and left feeling satisfied with a brand new dodge truck Great experience did not feel pressured they took the time to get what I wanted and left feeling satisfied with a brand new dodge truck More

Don't bother The car wasn't ready when they said it would be so we had to go back the next day. Then we had to go back a third time as they didn't give us the own The car wasn't ready when they said it would be so we had to go back the next day. Then we had to go back a third time as they didn't give us the ownership along with all the paper work, and of course we had to wait and wait each time It felt like once they got your business and your money, they really didn't care about you afterwards. More

Good experience My overall experience was a good one. it was an absolute pleasure dealing with Herby Pierre in sales and the manager, Mike Gervais as well. I was offe My overall experience was a good one. it was an absolute pleasure dealing with Herby Pierre in sales and the manager, Mike Gervais as well. I was offered fair trade in value on my vehicle and a good price on the new Ram. I would recommend this dealership. More
Met my needs Found the vehicle I wanted for the right price and good value. Dilshan did a great job. Would have no issues dealing with him again. Found the vehicle I wanted for the right price and good value. Dilshan did a great job. Would have no issues dealing with him again. More
Did not feel pressured to buy No issues whatsoever, was a pleasant experience. Buying a car can be very unpleasant at many dealerships, did not feel that here. Mike listened to w No issues whatsoever, was a pleasant experience. Buying a car can be very unpleasant at many dealerships, did not feel that here. Mike listened to what I wanted, despite my numerous demands! Once we agreed on a deal, I met with Joe the finance guy, and again, no pressure from him. I've been to many dealerships where it's high-pressure from sales and finance, and I've never purchased from any of them. So please don't change your approach and I'll be back when the time comes for another vehicle. Also dealt with Mike and Decio and again, pleasant and not high-pressure. And I must also mention the 2 receptionists I dealt with, both were friendly and helpful. I also appreciated the bilingual service! More

Attentive customer service My sales person was very attentive to my needs in purchasing my vehicle, the finance person was also very knowledgeable and i left the dealership with My sales person was very attentive to my needs in purchasing my vehicle, the finance person was also very knowledgeable and i left the dealership with knowledgeable information. I felt no pressure and left with what i wanted. I also must add that the staff has been very compassionate and understanding. Keep up the great customer service! More
Great overall service Michael Leblanc, Decio and Joe were great to deal with. Not your typical experience as they did not push, they asked and listened. Negotiations were Michael Leblanc, Decio and Joe were great to deal with. Not your typical experience as they did not push, they asked and listened. Negotiations were good and reasonable. Happy all around and would definitely recommend. More
New 2017 ram 1500 purchase Amazing service in sales . Contact Decio and Ventura in sales . Joe in finance. And Sean and Peter in parts. Great people. Great service. Makes everyt Amazing service in sales . Contact Decio and Ventura in sales . Joe in finance. And Sean and Peter in parts. Great people. Great service. Makes everything a smooth transition. Highly recommended. More