
Ottawa St-Laurent Jeep & RAM
Ottawa, ON
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1,215 Reviews of Ottawa St-Laurent Jeep & RAM
Ottawa St-Laurent Jeep & RAM made me feel like a return customer even though this was my first visit. Charles McNestry, the individual who took care of me, was 100% of the reason I bought my new car. Charl customer even though this was my first visit. Charles McNestry, the individual who took care of me, was 100% of the reason I bought my new car. Charles' transparent communication and easy going nature gave me the peace of mind of knowing I was in good hands. From there, the rest was easy. More
I do not recommend this dealership. The sales person Aidan, was very insulting and not willing to work with us making a deal on a purchase. Left very frustrated and disappointed because we did like the Aidan, was very insulting and not willing to work with us making a deal on a purchase. Left very frustrated and disappointed because we did like the vehicle... But the service was terrible so why give commission to a sales person that do not care about customer satisfaction. More
I actually saw the Pacifica Hybrid van I bought over a month ago but I walked away because they wont even budge even though they priced it too high using carguru.ca to compare prices. Anyways, a month lat month ago but I walked away because they wont even budge even though they priced it too high using carguru.ca to compare prices. Anyways, a month later I saw on their website that they lowered the price close to the price I want. Luckily also, I got Charles as my sales person the second time and he was great. He got it down to exactly the price I wanted. Even post sales, he is still responsive to my questions. If you are buying from this dealership, definitely look for Charles. I also want to thank Mike Gervais. I took the van to my mechanic who told me that everything is good except the rear brakes but the dealership did not think it needed to be replaced. So I wasn't happy but long story short, MIke took the time to show me that the brakes were indeed still good and my mechanic was just totally wrong that day. More
Way overpriced! Went for a safety check, and the guy wanted to charge me almost 4K of repairs. I got the safety check elsewhere for 1100$. When I would ask questions about what was “needed”, he kept on wanted to charge me almost 4K of repairs. I got the safety check elsewhere for 1100$. When I would ask questions about what was “needed”, he kept on interrupting me to say “it’s necessary for the car to pass”. He would have charged me for unnecessary work if I wouldn’t have checked. The other employee that I spoke to at the end was very nice and understanding. He couldn’t do anything about it. More
Good service friendly staff Abdul & Carl were quick to reply to any of my questions Highly recommend this dealership to anyone who’s looking for used car reply to any of my questions Highly recommend this dealership to anyone who’s looking for used car More
Friendly, fast service. Charles helped us work towards getting the best vehicle for our family needs at an awesome price! Thank you so much! getting the best vehicle for our family needs at an awesome price! Thank you so much! More