Ottawa St-Laurent Jeep & RAM

Parts and service I went in to have recalls done on my truck. Service was very helpful. As I was waiting I went to the parts counter and met Jason. I went there just to I went in to have recalls done on my truck. Service was very helpful. As I was waiting I went to the parts counter and met Jason. I went there just to get info and was invited to hang around and ask any question I wanted about my truck. I’ve never own a dodge in my life and being my first I’ve been nervous. Jason help me and did make me feel very comfortable about the truck. I want to say thank you Jason for everything and answering all my question. More

Terrific! We've been dealing with these folks since 2013 and have had excellent service. Recently purchased my 3rd Grand Caravan (2nd from Ottawa Dodge). The s We've been dealing with these folks since 2013 and have had excellent service. Recently purchased my 3rd Grand Caravan (2nd from Ottawa Dodge). The sales and finance guys bent over backwards to get me the deal I wanted and I appreciate their hard work very much! Thanks guys, we are loving my new van! More

Jeep girl In July 2018 I was looking at trading in my Jeep Compass for a Jeep Wrangler. I met Jenna, who seemed really nice at the time when it came to me buyin In July 2018 I was looking at trading in my Jeep Compass for a Jeep Wrangler. I met Jenna, who seemed really nice at the time when it came to me buying my $50,000 Jeep. She was extremely helpful when it came to me spending my money there. When I arrived to pick up my 2017 Jeep with 16,000 kilometers on it, the breaks were making a horrible sound. I notified Jenna right away. She reassured me that it would go away after being driven a little, fine I trusted her. A week later I contacted them letting them know it was still making this horrible grinding sound, she told me to bring it in, so I did. When I got back to the dealership to pickup my Jeep, it was still making the same sound, again she told me it would go away. Now two and half weeks later it is getting worse. I contacted Jenna again and brought my Jeep back in. At this point she told me it was just because my Jeep was heavy and it was the weight making the sound. The garage at this point told me “no this is not a normal sound and it needs to be fixed, but he couldn’t do anything more without the ok from Mike.” Mike said no the sound is normal and there is nothing more they can do. I am driving my brand new Jeep rubicon down the road and I am embarrassed because of the horrific sound it is making. So yes, when it came to me spending money with Jenna she was great, after when I had problems is when her true colors came out. She pushed me to the side and left me there. Mike is the same, all nice when I needed to spend my money, but extremely rude when it came to them having to spend money to fix my new Jeep they just sold to me. I brought it to another Chrysler dealership to get it looked at by a different person, and he told me that it definitely needs to be fixed and it shouldn’t have been sold like that. Now it is 3 months later and they are still not fixing the problem. Sincerely, An upset Jeep owner. More

We felt relaxed and well taken care of. Jenna was very easy to deal with, she listened to our needs and made it happen. No rush, we were able to take our time and she answered all our questi Jenna was very easy to deal with, she listened to our needs and made it happen. No rush, we were able to take our time and she answered all our questions. We would definitely recommend Jenna and Ottawa Dodge to our friends in the future! More

Fantastic experience Everyone was so friendly, wonderful customer service. They worked with us on getting our truck in a timely matter since we were from out of town. Than Everyone was so friendly, wonderful customer service. They worked with us on getting our truck in a timely matter since we were from out of town. Thanks guys 😀 More

Fantastic Experiance Jenna, was a fantastic salesperson. She was very friendly and fun to deal with. She knew exactly what I needed for my growing family. Mike the sale Jenna, was a fantastic salesperson. She was very friendly and fun to deal with. She knew exactly what I needed for my growing family. Mike the sales manager in used cars, has always been excellent and very customer service oriented. Joe, in Finance made it very easy and is fun to to deal with. This was my third vehicle from this location and will not go anywhere else. I recommend this location for anyone looking for a new or used car. NO pressure at all from the staff. More

Highly recommend Jenna & Ottawa Dodge. Jenna made my buying experience simple and actually enjoyable! Not something I can say for other dealers..Love my car and I will send friends and fami Jenna made my buying experience simple and actually enjoyable! Not something I can say for other dealers..Love my car and I will send friends and family. More

Copped a whip. Jenna was a great salesperson. I love my vehicle. She listened to what I wanted and gave me A great deal. I will recommend her in the future Jenna was a great salesperson. I love my vehicle. She listened to what I wanted and gave me A great deal. I will recommend her in the future More

Great experience Jenna was excellent to deal with. Her helpful insight and no pressure approach was exactly what we were looking for. Thx again, love my truck! Jenna was excellent to deal with. Her helpful insight and no pressure approach was exactly what we were looking for. Thx again, love my truck! More

Thanks a million Jenna!! Among the many dealership that I've visited for the purchase of a new minivan , Ottawa Dodge is the BEST... Period! We were pleasantly greeted by Jen Among the many dealership that I've visited for the purchase of a new minivan , Ottawa Dodge is the BEST... Period! We were pleasantly greeted by Jenna who I have say who was just superbe to my wife and I. Through our purchase jenna demonstrated exceptional customer service. She really took the time listen to us and to answer all of our questions. She even presented different alternatives which was aeswome because we felt like she was going above and beyond to make sure that we were completely satisfied. She was very easy to talk to, showed genuine care and professionalism and the whole experience was very delightful. Thanks to her and her team, we are the very happy owners of a new Minivan. We'll definitely be recommending. Thanks a million Jenna!! More