Ottawa Honda

going extra mile When going in for a regular oil change, I mentioned to service lady that my front car mat didn't fit properly and could a technician look at it for me When going in for a regular oil change, I mentioned to service lady that my front car mat didn't fit properly and could a technician look at it for me, She immediately said she would look at it herself and went out to assess the situation. After about five minutes she returned and said, I fixed it, Turns out my grandson had put it in backwards! I have dealt with her before and she is always most respectful of my lack of car knowledge. More

get a used car we had a very nice experience with purchasing a used van. nice sale person and good services with honest price. we would like to recommend this deale we had a very nice experience with purchasing a used van. nice sale person and good services with honest price. we would like to recommend this dealer. More

Accord Lease Very clear salesmanship. Willing to answer all questions in an understandable way. We have used the same salesman for the last 3 vehicles, demonstrati Very clear salesmanship. Willing to answer all questions in an understandable way. We have used the same salesman for the last 3 vehicles, demonstrating our satisfaction with the service. Some surprises in pricing elements but achieved my budgetary amount for the car I wanted. Dealer. Showroom and overall dealership was clean and efficient and the personnel were friendly and helpful More

Ottawa Honda review Am currently driving Honda number 8 dating back to 1984. Seven of these have been purchased from Ottawa Honda. Sales, service any other vehicle relate Am currently driving Honda number 8 dating back to 1984. Seven of these have been purchased from Ottawa Honda. Sales, service any other vehicle related situations are always responded to in a most professional manner. Kewal and Nick in sales, John in service, Mike in parts and not to forget Marc, the most reliable service manager. A wonderful team who I look forward to being involved on each and every visit. Thank you. Ernie Butler. More

A 2005 and still runs like new! I've owned 3 Honda products, a Honda civic hatchback (yippie, the hatch is back), a CRV and now a 2005 Accord ex-l. All three serviced and maintained I've owned 3 Honda products, a Honda civic hatchback (yippie, the hatch is back), a CRV and now a 2005 Accord ex-l. All three serviced and maintained by Ottawa Honda, never touched by anyone else. Service throughout the 25+ years has always been outstanding, from the friendly, knowledge front room staff to the techs. Simply perfect. More

Excellent client service I have owned 2 honda's over the last number of years and have had excellent customer service from both dealerships (Lallier and Ottawa Honda). My curr I have owned 2 honda's over the last number of years and have had excellent customer service from both dealerships (Lallier and Ottawa Honda). My current vehicle was purchased at Ottawa Honda and have had excellent service from then since 2006. Each time that i have visited the service centre, the staff, particularly at the front service desk have been extremely helpful and pleasant. For this reason, plus the fact that i have loved both of my vehicles, I would remain a recurring customer. Thank you for your client service. More

Very good experience buying a used honda civic The moment I walked into Ottawa Honda showroom, I was amazed at the customer service. I was greeted at the door by Clarence Dasilva. He provided me wi The moment I walked into Ottawa Honda showroom, I was amazed at the customer service. I was greeted at the door by Clarence Dasilva. He provided me with great advise and was very straight forward honest forward in his approach. I got the car at a reasonable deal and have since been on a good term with the dealership. I have gone many times afterwards for servicing and they have always been very courteous and helpful. More

24 years dealing with Ottawa Honda I have been dealing with Ottawa Honda since 1991, when I bought a Honda Accord wagon and traded it in 16 years later for a used Honda Civic at the dea I have been dealing with Ottawa Honda since 1991, when I bought a Honda Accord wagon and traded it in 16 years later for a used Honda Civic at the dealership down the road. I have always had great service from any of the staff purchasing new or used and servicing either vehicle twice a year. If I were thinking of buying a car it would be another Honda at Ottawa Honda and continue the service there as well. More

Oil Change I went in for a standard oil change as I have done since 2007 when i got my first CR-V. The parking lot was fairly empty so I thought it would be qui I went in for a standard oil change as I have done since 2007 when i got my first CR-V. The parking lot was fairly empty so I thought it would be quick. Just after I got there, three to four people came right after and I later heard there were a few before me. I know they were short staffed that day and a new lady was helping set up my appointment. Vicki McDermid was just stepping out to get a bit to eat. When she got back the phone was ringing, people were coming in and it suddenly got very busy. Vicki helped the lady finish up my appointment, answer the phones, create new appointments for new customers and remained calm and pleasant the entire time. A lady came to check up on her car that was scheduled for 4:30, it was not long past 4:30 and she was wondering why her car was not done yet. Vicki explaned that it could take a half hour to an hour for an oil change. The lady got really irate and said she was never coming back again, in my opinion she was very rude for no reason. Vicki handled the situation very calming and professionally. I went upstairs, had a coffee and watched the news while my car was getting done. I had an extremely pleasant experience and would recommend going there for service. I will continually get my car serviced there as I have been pleaseed with my interactions and car care since 2007. Thanks Grace More

Excellent Service Department I highly recommend Ottawa Honda for the attitude and work done by their Service Department. I have been a customer ever since March 2010 when I purch I highly recommend Ottawa Honda for the attitude and work done by their Service Department. I have been a customer ever since March 2010 when I purchased my 2010 Accord and all servicing has been done by Ottawa Honda. Every time I have been very pleased with their responsiveness and timely completion of any service requirements. More