Orleans Kia

I didn't mean to click on sales. It was the service representative Riley and of course the automotive service technicians. Amazing service. Not only was Riley efficient and friendly, It was the service representative Riley and of course the automotive service technicians. Amazing service. Not only was Riley efficient and friendly, he made sure I understood everything that was going to happen. They were able to fix the issue under 1 hour. I will definitely purchase my next car from this dealership. More

Jeril Cherian was forthcoming and pleasant to deal with. Nous avons bien apprécié que Thomas Murphy nous parle en français et nous explique bien les diverses options. Une expérience honnête et profitable po Nous avons bien apprécié que Thomas Murphy nous parle en français et nous explique bien les diverses options. Une expérience honnête et profitable pour les deux parties….On garde la vidéo de faire sonner la cloche encore pour un temps…histoire de le montrer aux amis (LOL) , More

Alain always gives great service! I appreciate everything he does for us! He is always polite and professional. I appreciate everything he does for us! He is always polite and professional. More

Dishonest, false information past on to us in regards to a vehicle. Tried to manipulate a young university student. If you have young person going to Kia of Orleans please make sure a mature knowledgeable a vehicle. Tried to manipulate a young university student. If you have young person going to Kia of Orleans please make sure a mature knowledgeable person is with them. More

very good experience. recommend it to other to get a good deal on their vehicle. Respectful and punctual people. recommend it to other to get a good deal on their vehicle. Respectful and punctual people. More

The service department is always fantastic. Nick and Alain always help me out to the best of the their abilities. My mechanic Fouad is the best I’ve ever seen, extremely thorough with his work Nick and Alain always help me out to the best of the their abilities. My mechanic Fouad is the best I’ve ever seen, extremely thorough with his work and takes the time to do all the little things. It’s always a great experience and I’ve never had a bad time at Orleans Kia. More

Very Accomodating. He is very kind and knowledgeable. He is the best kia staff we have ever encountered. He is very kind and knowledgeable. He is the best kia staff we have ever encountered. More

Mahdi was excellent. Explained the workings of the Seltos in detail for two not so tech savvy seniors. Much appreciated Explained the workings of the Seltos in detail for two not so tech savvy seniors. Much appreciated More

I recently purchased a KIA EV9 AWD GT Line from the Orleans KIA Dealership, and the experience was outstanding. Tanya, my sales associate, was knowledgeable and attentive, making the entire process smo Orleans KIA Dealership, and the experience was outstanding. Tanya, my sales associate, was knowledgeable and attentive, making the entire process smooth and enjoyable. Danyal, the finance manager, efficiently handled the financing details, ensuring everything was clear and straightforward. Rob, the parts manager, provided excellent support with the accessories I needed. Overall, the team at Orleans KIA made the car-buying experience pleasant and hassle-free. I highly recommend this dealership for their exceptional service and professionalism. More

We went to the Kia dealership in Orleans on Tuesday, July 2nd, to see if we could trade in our Kia Forte. Initially, we just wanted to find out if a trade-in was possible. A salesperson started helping us bu 2nd, to see if we could trade in our Kia Forte. Initially, we just wanted to find out if a trade-in was possible. A salesperson started helping us but kept going back to ask the manager questions. Before we knew it, we found ourselves in the middle of buying a new car. My spouse asked if there were any additional paperwork, and the salesperson said no, taking our ownership paper and a $1500 deposit. They congratulated us and had us ring a bell in the showroom. My kids were excited, thinking everything was finalized. However, they then took us to the finance manager’s office to collect our financial information. This should have been done first. If our finances were not adequate, they should have informed us immediately, but instead, they trapped us in the process. They said they would get back to us but never did, so we went back on July 4th. The salesperson and finance manager were not there. Another salesperson named Patrick, who claimed to have 10 years of experience, asked us for the same financial information we had provided on Tuesday. On July 5th, Patrick called to say we qualified for a high-interest loan with conditions or needed a co-signer. We decided to cancel and went to get our ownership paper and deposit back. Despite my complaint about the process, no one who had initially helped us came to speak with us. Patrick rudely insisted that this was standard procedure in North America, boasting about his 20 years of experience. How can you trust someone who only cares about you when you’re making a purchase? These people are like wolves in sheep’s clothing. I do not recommend this dealership. Think twice, even three times before going there. They don’t treat you like a human being. They didn’t even say goodbye. More