Orleans Kia

I am disappointed with my experience purchasing a used vehicle from Kia Orleans. When I bought my vehicle, I was told it had been inspected, yet shortly after taking it home I discovered the emergency bra vehicle from Kia Orleans. When I bought my vehicle, I was told it had been inspected, yet shortly after taking it home I discovered the emergency brake mechanism had not actually been connected to the vehicle. This is not something that should ever be missed in a safety inspection. More recently, only four months after purchase, I received a “top up coolant / do not drive” warning and discovered the coolant was extremely low. This suggests either the coolant level was not checked properly at the time of sale, or there was an existing issue that was not identified. I understand used vehicles can have wear and maintenance needs, but these are both basic safety and mechanical checks that should have been confirmed before the vehicle was sold. I expected better care and attention to detail from a dealership. I hope Kia Orleans improves their inspection standards so future customers do not have to deal with these kinds of issues so soon after purchase. More

My experience was pleasant and stress fee. I got my car 5 days later. Perfect. I got my car 5 days later. Perfect. More

Very good service from the sales team and financial team. Would recommend this dealership in Orleans. Would recommend this dealership in Orleans. More

Excellent experience overall. My salesperson Navdeep was very helpful and courteous throughout the purchase process. Together with Rob, they made the whole experience extremely My salesperson Navdeep was very helpful and courteous throughout the purchase process. Together with Rob, they made the whole experience extremely effortless. More

This was the fastest purchase I ever made. I had been waiting a month to get the model I wanted from another dealer. I visited Orleans Kia Thursday morning, had exactly the model I wanted by F I had been waiting a month to get the model I wanted from another dealer. I visited Orleans Kia Thursday morning, had exactly the model I wanted by Friday afternoon. More

Exceptional service. The sales people listen to everything we wanted and delivered exactly that! Service was quick, easy and amazing! We love our new vehicle!! The sales people listen to everything we wanted and delivered exactly that! Service was quick, easy and amazing! We love our new vehicle!! More

Great customer service. Went in with little to no knowledge of the cars and the sales person answered all our questions and was very patient with us. Ended up with the NIRO Went in with little to no knowledge of the cars and the sales person answered all our questions and was very patient with us. Ended up with the NIRO hybrid. Great little commuter. Love it. More

Prompts to Musa for being a patient, honest and respectful sales Rep. By far the best experience with this dealership. Robert in Finance was efficient, polite and easy to deal with. My only beef w respectful sales Rep. By far the best experience with this dealership. Robert in Finance was efficient, polite and easy to deal with. My only beef would be with Military/Veterans discount and having to provide a CF Card or Vet Card, even on your 4th vehicle with KIA and 3rd with this location. Vet card was lost and pending replacement but they would not honor my status or the discount. You served and are a Vet for life. Be flexible. More

Our salesman Musa was excellent to deal with, along with his manager Patrick Laroche. I’m enjoying my Santa Fe hybrid! his manager Patrick Laroche. I’m enjoying my Santa Fe hybrid! More

During the sales experience I did not feel pressured. Annuj was very respectful and informative and explained the various buying options clearly. Annuj was very respectful and informative and explained the various buying options clearly. More