OpenRoad Toyota Richmond

Very professional. The workers there are very nice. My husband and I felt very welcomed and taken care of. They weren't pushy and were very willing to work with our budgeting and payment concerns. If you husband and I felt very welcomed and taken care of. They weren't pushy and were very willing to work with our budgeting and payment concerns. If you can ask for Barry Chyzowski (he's a General Manager. He's the best.) More

Want to thank them for making my first Toyota purchase an enjoyable one. They were extremely knowledgeable and possessed all the great traits you would want from a luxury car dealers. Pricing and paperwork enjoyable one. They were extremely knowledgeable and possessed all the great traits you would want from a luxury car dealers. Pricing and paperwork were relativity quick and easy, and they were very fair with my trade-in. Overall it was a great experience and I'm happy to recommend them. More

I am very satisfied with my purchase and overall it was a great experience buying from Open Road Toyota. Trevor Symonds Sales Manager did an excellent job and went the extra mile making sure everything wen great experience buying from Open Road Toyota. Trevor Symonds Sales Manager did an excellent job and went the extra mile making sure everything went as planned. More

We would like to send our thanks, to all the Open Road Toyota and their staff for the great service. A special thanks to Angelo Aquino for their extra effort in helping us purchase a car. Toyota and their staff for the great service. A special thanks to Angelo Aquino for their extra effort in helping us purchase a car. More

I'd endorse Open Road Toyota because the Staff member Danny Chau was fantastic. He explained everything very thoroughly and really took the time to talk me through everything. I felt completely comfortab Danny Chau was fantastic. He explained everything very thoroughly and really took the time to talk me through everything. I felt completely comfortable and very happy to have made my purchase. More

I got involved in the purchase process of a few vehicles from Open Road Toyota, during the past few years. We received excellent, no pressure assistance during every purchase. I was greeted professionally - from Open Road Toyota, during the past few years. We received excellent, no pressure assistance during every purchase. I was greeted professionally - and the work that needed to be done was done well. Overall, I'm very happy with this dealer and with the cars we have purchased here! More

This was our first car purchase at Open Road Toyota and we were treated well. We got to test drive the cars on our own without being pressured and haven't had a problem with our car yet. we were treated well. We got to test drive the cars on our own without being pressured and haven't had a problem with our car yet. More

Trevor Symonds was amazing at helping me get my car. He was very helpful and willing/happy to do whatever he had to do to help me to get into my new car. He was very friendly and is excellent at his job was very helpful and willing/happy to do whatever he had to do to help me to get into my new car. He was very friendly and is excellent at his job More

DO NOT BUY FROM THEM!!! Just dropped $30000 for 2007 Toyota 4Runner. Took it home, everything was great till 5 days later when it started to rain. The windshield had a leak. Since I live in Courtenay, I Toyota 4Runner. Took it home, everything was great till 5 days later when it started to rain. The windshield had a leak. Since I live in Courtenay, I took it to my local glass shop to check it out. As it turned out it was installed incorrectly; $200 later it was all fixed. I called Open Road to talk to them about it, no luck with a salesman. Called the manager, left numerous massages, no response for few weeks. Next time in VanCity, I stopped at the dealer to talk to them about it, they said they will look into it and will get back to me soon! 1 week later, no calls. As far as I am concerned this is less than ZERO customer service, not even close to be acceptable! Very disappointed. They are very eager to take your money, but afterwards if you need anything from the stealer, good luck!!! More