OpenRoad Toyota Port Moody

I first met Cyrus Ghotbi who answered my questions about Toyota’s hybrid and plug-in hybrid systems. I did some additional research on my own to help me decide what I was looking for. When the website showe Toyota’s hybrid and plug-in hybrid systems. I did some additional research on my own to help me decide what I was looking for. When the website showed a used Corolla Hybrid that was what I was looking for, I changed my morning and went to the dealership as these cars were selling very quickly. Cyrus wasn’t working. I worked with Brendan Seitz, who was a pleasure. I made my decision and the purchase, with my Yaris and a set of summer tires on rims, as trade-in. Delivery was a bit overwhelming, but Mao was very patient. I am enjoying my Corolla Hybrid. More

This is the second car we have purchased at this location and have had our last 3 cars serviced there. We have received excellent customer service there and will come back . Thanks Obiad, Nik, Linda and and have had our last 3 cars serviced there. We have received excellent customer service there and will come back . Thanks Obiad, Nik, Linda and Brad for a great experience! More

Fantastic experience leasing a new vehicle at Open Road Toyota Port Moody. The entire team, but in particular Mao, Obaid, and Chris, were particularly helpful and friendly. Toyota Port Moody. The entire team, but in particular Mao, Obaid, and Chris, were particularly helpful and friendly. More

Everything done well and all employees made me feel welcomed and comfortable. It's a good experience shopping the car at the dealership. welcomed and comfortable. It's a good experience shopping the car at the dealership. More

Excellent service knowledgeable and approachable staff giving us info regarding all the high tech in the new car gives me more confident driving it having a gps is a big bonus giving us info regarding all the high tech in the new car gives me more confident driving it having a gps is a big bonus More

Was a great experience all around. My dealership of choice for all my Toyota needs! A+++++++ My dealership of choice for all my Toyota needs! A+++++++ More

3rd time buying from Dindo at the OpenRoad dealership in Port Moody, BC. He's great and I will only buy from him. Port Moody, BC. He's great and I will only buy from him. More

Generally good with sales rep who helped with needed deteails. Once chosen I think you could move through the sales details quicker. The guy who explained the vehicle and did the final checkout was ver deteails. Once chosen I think you could move through the sales details quicker. The guy who explained the vehicle and did the final checkout was very good. More

1. Have you ever learnt that, after bringing a brand new 2023 Toyota back to the dealership to repair the "same problem" and found out, later, that the solution given from the service is, instead of fixing 2023 Toyota back to the dealership to repair the "same problem" and found out, later, that the solution given from the service is, instead of fixing it, TO DISABLE that function ? (that considered fixed)!! 2. Have you ever heard a service manager & his subordinate telling you that fixing a brand new Toyota is limited to certain perimeters ? 3. Have you ever heard that, the voice command of a brand new Toyota can be affected/triggered (not activated) by languages other than English ? If this is true, then, Toyota with voice command should not be sold to other ethnic groups. 4. Have you ever heard, a customer who brings a brand new Toyota back to the dealership for service, has no say about his/her car as the service centre will disable the feature/function of the car without obtaining his/her approval; and even being objected by customer, the service centre refuses to switch the feature back on before returning the car to the customer. All the above happened to my brand new 2023 Toyota Venza on January 25, 2024 around 4.30pm @ Port Moody Open Road Toyota. Associated with the happening are Cameron Ma & Yuan Li. During my 1st visit to the service centre on Dec.29/2023, this guy reminded me to "give them a 10/10 review" because it's necessary for "him" to carry on his post. But with this type of servicing attitude and principles, how could you possible offer a 10/10? This service centre gives me the impression - they fix whatever they "know how to fix", but hide whatever they are incapable to fix. Conclusion - Disabling a feature of a brand new car is also a fix !!! More