OpenRoad Toyota Port Moody

From viewing of car to finishing the deal to the inspection was done very professionally.thank you inspection was done very professionally.thank you More

Excellent information provided. Despite arranged appointment time, we were kept waiting an 75 minutes, then another long wait midway through the experience. Despite arranged appointment time, we were kept waiting an 75 minutes, then another long wait midway through the experience. More

Excellent attitude and service Satisfied what we requested for Patient and detail explain the car functions requested for Patient and detail explain the car functions More

Service is excellent and very experienced, engineers are well knowledgeable and professional, it's no doubt a perfect managed working team. well knowledgeable and professional, it's no doubt a perfect managed working team. More

We are very pleased with this location. Kind and helpful sales people, finance people, technicians and insurance. The whole process was so smooth and easy. Kind and helpful sales people, finance people, technicians and insurance. The whole process was so smooth and easy. More

Obaid, Jessica and Moa very helpful especially during the cyber attack. Very patient and professional. cyber attack. Very patient and professional. More

We had an excellent experience, the staff was very helpful, this was the second time I bought a vehicle in this dealership and definitely comeback again. helpful, this was the second time I bought a vehicle in this dealership and definitely comeback again. More

no comparison with others, excellent service by all staff impressed with their knowledge. thank you impressed with their knowledge. thank you More

Execllent service especially our request to solve our needs & very patient to explain every functions of the car needs & very patient to explain every functions of the car More

I registered for a hybrid Rav4 in 2022 at this dealership. I was told it takes around 9 months and I deposited $1000 for registering. They did not tell me that $1000 was not mandatory. Amazingly, dealership. I was told it takes around 9 months and I deposited $1000 for registering. They did not tell me that $1000 was not mandatory. Amazingly, when you go to Pitt meadows Toyota dealership, they do not ask for any deposit at registration time. From August 2023 to today, Jun 18th, 2024, they always said you are in the top 5 list. I cannot believe that they have not received a car every month. Additionally, when I ask to update every 5 months, they first ask me "Do you have a trade?" if I say no, they respond to me that we have other colors, not my selected colors. It is a shame for a Toyota dealership. I am a real fan of Toyota and if they would like to continue this circumstance, unlike my desire, I have to go to another Japanese or Korean dealership. All in all, they look for a customer to have a trade, and it seems they are not going to sell cars to other loyal customers of Toyota. Hope this message helps them to improve their customer service and sales departments. More