OpenRoad Toyota Port Moody

Very helpful people,I got what I wanted in a car . Very friendly salesman,Dindon Very friendly salesman,Dindon More

Poor communication and questionable/non transparent pricing strategy. The salesperson put in some optional maintenance service option in the final price without asking us if we want it. We have to ask pricing strategy. The salesperson put in some optional maintenance service option in the final price without asking us if we want it. We have to ask him what those are and it's only until then he explained those are optional items. He also never told us the red color will cost us extra until we see that on the invoice. He never offer us for a test drive until I had to ask him for one. After we bought the vehicle, someone called us about a week later saying the vehicle will be ready for pickup on Oct 30. We went there on Oct 30 at the appointment time and only until then the Finance person called us and informed us that the car is actually not ready and it's still at the port. We were at the parking lot already! They should have call us at least a day earlier! Overall, it's a really bad experience from this dealership. More

Paul was very helpful, forthcoming and kind. We had a great experience. Everything was very efficient. We had a great experience. Everything was very efficient. More

Shiv did a superb job in helping us find the perfect vehicle. He answered all our questions and was very helpful throughout the whole process vehicle. He answered all our questions and was very helpful throughout the whole process More

Have used Open Rd PoMo for our Toyota vehicles for 30 years = always good! This word requirement (15 word minimum) frustrates!! years = always good! This word requirement (15 word minimum) frustrates!! More

Jayson Wong was great to work with. He patiently answered all our q's and had really informative answers. I definitely do not usually enjoy car shopping, but he made the entire process He patiently answered all our q's and had really informative answers. I definitely do not usually enjoy car shopping, but he made the entire process simple, fun and stress free so really appreciate that. The vehicle we ended up with (Toyota Tacoma Off Road) is great and really suits our families needs. Thanks! More

Overall, my experience was good. There was a bit of confusion as to who I was supposed to see to finalize the transaction. Paul sold me the car on a Friday, and picking up my car o There was a bit of confusion as to who I was supposed to see to finalize the transaction. Paul sold me the car on a Friday, and picking up my car on Monday. Paul neglected to mention to me that he was going on holidays, so I didn’t know who to see when I arrived. I was also led to believe there was a trunk release inside the car, but later found out there wasn’t. More

Ran into an issue with the salesman who was confusing the 4Runner we bought with another on the lot and thus gave us several incorrect details about this vehicle. We were rushing due to flying out the next 4Runner we bought with another on the lot and thus gave us several incorrect details about this vehicle. We were rushing due to flying out the next day and this brought about a few concerns due to incorrect information. Ultimately we bought the vehicle anyhow and they helped with a bit of compensation due to the incorrect details provided. A new battery was also provided and installed at their cost a couple weeks later when it was learned the one in the vehicle was only at about 50% power. More

Everything went smooth, they were upfront with all the pricing. It was a good experience. The insurance agent on site was fantastic. pricing. It was a good experience. The insurance agent on site was fantastic. More

Got into a new lease and Obaid knew to just get to the point and offer a great deal I can't refuse. Been a customer here since 2008 and it's a great dealership to work with. point and offer a great deal I can't refuse. Been a customer here since 2008 and it's a great dealership to work with. More