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OpenRoad Subaru Boundary

Vancouver, BC

3.2
106 Reviews

1325 Boundary Rd

Vancouver, BC

V5K 4T9

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106 Reviews of OpenRoad Subaru Boundary

June 13, 2019

You will pay a lot more with this dealer I brought a brand new 2016 forrester limited for $37,500 . Two and a half year later I return and try to trade it in for a used 2018 outback price at More

by Nodeal
Price
Recommend Dealer
No
Employees Worked With
Wolfe Auto Group, Srinivas Varanasi
Jun 20, 2019 -

OpenRoad Subaru Boundary responded

We sincerely apologize that you had an unpleasant experience at our dealership. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable. We would appreciate the opportunity to speak with you in more detail about your visit and hopefully make things right. Please feel free to contact our Group General Manager, Marc Livingstone at 778-945-3030. We look forward to hearing from you.

June 03, 2019

Disappointing experience I visited this dealership to replace my Outback with a newer one, test drove a 2018 Outback. Not once the sales manager looked at me or acknowledge m More

by Snowlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Srinivas Varanasi
Jun 04, 2019 -

OpenRoad Subaru Boundary responded

We sincerely apologize that you had an unpleasant experience at our dealership. This is not the type of customer service we are known to deliver. We appreciate the time you took to provide us with your candid feedback. The frustration you encountered is understandable. We would like to discuss this further with you, please do not hesitate to contact our Group General Manager, Marc Livingstone directly at 778-945-3030. Hopefully we can re-gain your trust in us.

June 02, 2019

Purchase of 2019 Subaru Forester Correction to Heading above: Below Review is in Reference to Wolfe Subaru in Langley, BC not the one on Boundary Overall I would rate this dealer More

by Frida Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 20, 2019 -

OpenRoad Subaru Boundary responded

We value our customers and truly appreciate the time you took to share your concerns with us. Feedback like you have provided us only allows us to improve. We understand your frustration. Please contact our Group General Manager, Marc Livingstone at 604-534-2660 at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you.

May 26, 2019

Detailed Explanation with Rapid + Good Service 1. Everything only takes 3 days; Because I know what I want, I contacted the dealer, Mr.Srinivas Processed my case and hand over to the financial depa More

by Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danna and Donna, Srinivas Varanasi
Jun 20, 2019 -

OpenRoad Subaru Boundary responded

Thank you so much for the thoughtful review, Lucas. We appreciate the time you took to recognize our Sales and Leasing Consultant, Srinivas and our entire Wolfe Subaru on Boundary Sales Team for their efficient and outstanding customer service they provided you, during your vehicle purchasing process. We hope you enjoy your new Subaru and we hope to have the opportunity to serve you again soon.

May 24, 2019

Great service The entire service experience was perfect from walking in and being properly greeted, tip top work, and then my car delivered super clean to me, on ti More

by Subby fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo in service was the best!, Wolfe Auto Group
Jun 20, 2019 -

OpenRoad Subaru Boundary responded

Thank you for the great review, Subby Fan! We couldn't be happier to hear that our Wolfe Subaru on Boundary Service Team provided you with exceptional customer service from the beginning to the end! So glad you liked the complimentary car wash that we provide our clients with every service. Thank you for choosing our dealership for all of your automotive needs. See you next time!

May 22, 2019

Subaru Crosstrek 2016 Great service and in a timely manner. Excellent staff and always have a nice clean car after their work is done. I had a recall and it was fixed immed More

by Chuffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 20, 2019 -

OpenRoad Subaru Boundary responded

Thank you so much for your amazing review, Chuffy. We appreciate the time you took to acknowledge our Service Team for the efficient and great customer service they provided you. Thank you for your business. See you next time.

May 16, 2019

Great and timely. You guys are cool. I really enjoy the conversation and the quick fix on my vehicle when I am there. Service team did great and Sunil is always awesom More

by Ardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunil Sharma
May 17, 2019 -

OpenRoad Subaru Boundary responded

Thank you so much for the perfect rating and feedback, Ardy. We couldn’t be happier to hear that you think our Wolfe Subaru on Boundary Service Team is cool, efficient and great to talk to. We also appreciate the time you took to ask about and acknowledge our Sales Consultant, Sunil. When you purchase a vehicle from us, you truly become apart of our Wolfe Auto Group Family. We look forward to serving you for many years to come. Have a great weekend.

May 13, 2019

Above and beyon After several weeks of research I decided the best car for me would be a Subaru Outback for my very busy active lifestyle. I chose Wolfe Subaru based More

by Iflyforpie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Srinivas Varanasi
May 13, 2019 -

OpenRoad Subaru Boundary responded

Thank you so much for taking the time to share your feedback and the great experience you had at our Wolfe Subaru on Boundary dealership! We couldn’t be happier to see that our Sales Consultant, SV went above and beyond to provide you with an outstanding car buying experience with his patience, thoroughness and vast product knowledge. We are blessed to have him on our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Recommending our Sales Consultant and our dealership to others is one of the best compliments we could ask for. Welcome to the Wolfe Auto Group Family and congratulations on your new Subaru Outback, iflyforpie! Glad you are loving your new purchase. We value your business and look forward to working with you for many years to come!

May 13, 2019

Very informative for me! A very informative session, especially since I had switched from a fairly "regular" car to something that has so much technology in its use: Hindsig More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
May 14, 2019 -

OpenRoad Subaru Boundary responded

Thank you for taking the time to attend our Wolfe Subaru on Boundary Service Clinic and for taking the time to share your wonderful feedback with us, Mary. We couldn't be happier knowing that you found our Service Clinic to be informative and useful. Glad you also enjoyed the "How to change a spare tire" and the Q&A portion of the clinic. We hope you feel safer on the road with all the tips we provide during the session. Thanks again for attending. Have a great day, Mary.

May 09, 2019

Srinivas Varanasi(SV) is a great sales agent I walked in Wolfe Subaru out of curiosity. Heard a lot about Subaru, but sure I won’t be able to afford the price point. At that moment, I was decided More

by MGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, Srinivas Varanasi
May 13, 2019 -

OpenRoad Subaru Boundary responded

Our team is dedicated to providing you and everyone else who visits Wolfe Subaru on Boundary with only the best there is to offer. It’s so nice to hear that our Sales and Leasing Consultant, SV helped make your experience such a positive one! SV is a true asset and we are lucky to have him on our team. He will be thrilled to hear your feedback and kind words. We truly value your business and want to congratulate you on your brand new Subaru Impreza! A brilliant choice! We wish you many happy Subaru Adventures in it and hope to serve you for many years to come.

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