OpenRoad Hyundai

outstanding service I am so impressed with the staff here. Every experience is great. They are friendly, more than accommodating and efficient. There is a real small shop I am so impressed with the staff here. Every experience is great. They are friendly, more than accommodating and efficient. There is a real small shop neighbourhood feel. More

Excellent service The cold winter weather was causing me some concern about my Elantra's battery so I booked an early morning appointment at Open Road Hyundai Richmond. The cold winter weather was causing me some concern about my Elantra's battery so I booked an early morning appointment at Open Road Hyundai Richmond. Ivy was helpful at the front desk and arranged a test for the battery, a quick check of a few other things, and provided a complimentary wash and interior vacuuming. Within an hour I was on my way. Excellent experience! More

I bought my Ionic plug in at the Open Road Richmond Hyundai. I just took it in for its first service 3. The staff were friendly and so helpful. I have a concussion and I had to stand outside due to Hyundai. I just took it in for its first service 3. The staff were friendly and so helpful. I have a concussion and I had to stand outside due to the lights at one point. The front desk person told the technician who postponed his lunch break so that I didn't have to wait anymore. I was so impressed with them. I've been impressed with every encounter I've had with them. There is an issue with a door lock and it is being covered under warranty. More

Great Service The dealership had moved because of renovations at the original auto mall. No problems finding the new place. Efficient and great service from the sta The dealership had moved because of renovations at the original auto mall. No problems finding the new place. Efficient and great service from the staff. Thank you! More

I got my Nissan Leaf 2017 from OpenRoad Hundyai in Richmond. Aejazz Hussain was great help to me in my decision to buy this e-car. Richmond. Aejazz Hussain was great help to me in my decision to buy this e-car. More

Emergency Repairs I no longer had warranty on my 2009 Santee Fee and my gas tank failed to open and Hyundai Richmond fixed it on short notice. I no longer had warranty on my 2009 Santee Fee and my gas tank failed to open and Hyundai Richmond fixed it on short notice. More

Great place , good location easy to find . Service was impeccable not mentioning the sales girl Mikaela ; she was very competent and gave me great advice . Thank you Richmond Hyundai! impeccable not mentioning the sales girl Mikaela ; she was very competent and gave me great advice . Thank you Richmond Hyundai! More

I spoke with Katrina about my tires through the pnone. Since I dont own a Hyundai, she went above and beyond to find the right set for me so that I can come to their dealership to get their business. When Since I dont own a Hyundai, she went above and beyond to find the right set for me so that I can come to their dealership to get their business. When the info wasn't easily in front of her, she got back to me about the right information after. She got me the information about pricing comparison to each tires, readying for this coming winter. She definitely got my business and will be getting my tires done through this dealership More

Fun and informative Sales representative was very helpful , patience , informative , and friendly ... will surely recommend to my friends and relatives . Were greeted Sales representative was very helpful , patience , informative , and friendly ... will surely recommend to my friends and relatives . Were greeted by the sales rep once we enter the show room and started the communication without feeling being pressured which is great .... More

Excellent customer service!!! We purchased a certified pre owned vehicle here. Our Sales contact, Terry was amazing right from the very beginning, we had such a good experience up We purchased a certified pre owned vehicle here. Our Sales contact, Terry was amazing right from the very beginning, we had such a good experience up to the end. I wanted to use the old plate number I had from my previous car to use on the new car. Because we drove one car there and my husband had to go to work, Terry went the extra mile driving me back home to retrieve the plate number of my old car, did the unscrewing of the plate himself and brought me back to the dealership to finalize the papers. My old plate number all cleaned and installed on my new car!!! Terry and Tom, Finance Manager (gave us a really good deal!) were more than great! I really appreciate everything you’ve done. Thanks you guys!!! More