Was told there was a recall for the trailer hitch on my vehicle model (Santa Fe). I explained that I had the trailer hitch installed by a third party, but the fellow on the phone said that it should still be looked at as it was regarding the wiring.
Brought the vehicle in, and was treated really well. Waited for about an hour, and then told that the recall didn't apply, as it was installed by a third party!
Oh well, at least it wasn't all for nothing, as they washed and vacuumed the car for me!!