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OpenRoad Hyundai Boundary

Vancouver, BC

not yet
rated
4 Reviews

2395 Boundary Road

Vancouver, BC

V5M 4W5

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4 Reviews of OpenRoad Hyundai Boundary

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May 14, 2021

"Our first time visiting the Openroad Hyundai, service was..."

- Hyundai

Our first time visiting the Openroad Hyundai, service was very good, cheerful, knowledgeable and helpful. We were very happy and will recommend to our friends.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edwin and Jackie
April 15, 2021

"Purchased my vehicle from Open Road Hyundai Boundry, and..."

- benl

Purchased my vehicle from Open Road Hyundai Boundry, and have received nothing but exceptional service so far. My brother also purchased a Hyundai, although from another location, but has since taken on this location for servicing due in part to my experiences.

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Customer Service
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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Ho
April 30, 2019

"New car Purchase"

- jb87

I went with my girlfriend to buy a new car. I was dealing with Tomas Havelka. He was speaking only to me. Not looking at my girlfriend at all. We wanted to get the Hyundai Kona and my girlfriend wanted in Red. He said there are not red Kona available and that we should buy the Tucson. We really did not like it. It turns out that we bought the Hyundai Kona in the dealership of Hyundai because it was available. Terrible service.

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Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Tomas Havelka
1.0
May 01, 2019 -

OpenRoad Hyundai Boundary responded

Hi Michael, I am sorry to hear that your experience was not the greatest. Since you did majority of the talking for your girlfriend from the beginning to the very end, I naturally ended up looking more at you than at your girlfriend. I have to assure you there was absolutely no intention on my side to ignore her as you’re describing. In regards of the Kona and the Tucson, they are both very comparable vehicles and the Kona is rather rare with higher interest rate and no discounts compared to the Tucson. By presenting you the Tucson I simply did my job to present you options to chose from. Ultimately I am happy you found the red Kona your girlfriend wanted. At this time of the year it would be impossible to get one for you from another dealer. If you want to judge the quality of my service on availability of our vehicles and the value of your trade in vehicle, I’m afraid there isn’t much I can do for you to improve it.

July 03, 2017

"Excellent sales team"

- Carfamily2017

Professional and friendly sales approach; no pressure to purchase immediately. Test drive was pleasant. Lots of options to consider, especially with low finance rates from Hyundai Canada.

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Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carol Tran
1
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