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Ontario Hyundai

Whitby, ON

2.8
379 Reviews

1505 Dundas St E

Whitby, ON

L1N 2K6

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379 Reviews of Ontario Hyundai

October 15, 2021

This is our 2nd Hyandai vehicle. This one is a 2017 This is our 2nd Hyandai vehicle. This one is a 2017 Hyandai Elantra, 2 L. I have been in twice now to try to get ignition coil issue dealt with. More

by Barry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Advisor
Oct 25, 2021 -

Ontario Hyundai responded

Thank you for your feedback, it helps improve upon our service in the future. We regret to hear that scheduling a service appointment did not work out as it should have and that our team was unable to properly identify the issues you were having with your vehicle. We greatly apologize for the inconvenience you have experienced as a result. If you would like to speak further on the issue, you may email our General Manager Shawn McCallum at: smccallum@ontariohyundaicars.com. Regardless, thank you for coming in to see us, we hope we can win you back in the future.

September 21, 2021

I have purchased two vehicles from Ontario Hyundai. I am very happy with the durability and performance of both vehicles. The service department is very professional and efficient. More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Jide
Sep 21, 2021 -

Ontario Hyundai responded

We're so glad to hear you were able to find the vehicles you needed and that you had a great experience with our service department. Thank you for coming in and letting us take care of you!

September 13, 2021

Just read thier reviews on Facebook and Google. I've been had by them myself. They refused to give a refund or replace the car when the engine exploded 2 weeks after I purchased it. Salesman laughed in my More

by Cuddlescrowley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Crellin
Sep 21, 2021 -

Ontario Hyundai responded

Thank you for your honest feedback. Excellent customer service is very important to us, and we're sorry that we were not able to provide that to you during your visit. We hope you will give us the opportunity to win you back in the future, so feel free to contact our GM or service manager if you would like to try to correct this situation.

August 31, 2021

I absolutely love my Tucson . This is my 3rd Hyundai and wouldn’t go back to any other make! So far my experiences have been positive even when I’ve had some concerns and issues. I will always recommend Hyu More

by Thenewmies
Recommend Dealer
Yes
Employees Worked With
Paul Crellin
Sep 21, 2021 -

Ontario Hyundai responded

Thank you for coming in again and letting us help you find the vehicle you were looking for! We're glad that you had a great experience with our sales team, and hope you're still enjoying your new TUSCON.

August 27, 2021

Salesperson, Stephanie, was so helpful and professional in terms of sale and other aspect including lease finance. Selection of car and every explanation were very satisfied and well-organized. Hopefully, More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Cockburn , Paul Crellin
Sep 21, 2021 -

Ontario Hyundai responded

We are thrilled to hear that you had an awesome experience with one of our dedicated sales team members! Thank you for coming in and letting us help you find what you were looking for. We hope to see you again for your fourth!

July 15, 2021

Rakib was very helpful and friendly with the purchase of our new Hyundai Tucson. The customer service from everyone we interacted with at the dealership was fantastic More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Rakib
July 10, 2021

Great car selection and always pleased with the car service. Explanation of service was done and their COVID guidelines. It’s a busy dealership but the service is always good. More

by jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel S, Paul Crellin
June 23, 2021

I have purchased my family’s last five vehicles from this dealership. I generally like Hyundai design and quality. I resent a dealer’s service department trying to rip off their customers. The entire servi More

by Abused Consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Crellin
May 24, 2021

I purchased another car from Ontario Hyundai with Stephanie being my sales agent and Sean Diljohn being my loans officer. Both were very professional and made sure I was extremely happy about my pur More

by John Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie C., Sean Diljohn
May 21, 2021

Service department took advantage of me. moved wiring without my consent so that I can’t repair my lift gate on my own. They should have consulted me first about relocating the wiring. The excuse was tha More

by Goaliemom31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
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