Ontario Hyundai
Whitby, ON
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379 Reviews of Ontario Hyundai
This is our 2nd Hyandai vehicle. This one is a 2017 This is our 2nd Hyandai vehicle. This one is a 2017 Hyandai Elantra, 2 L. I have been in twice now to try to get ignition coil issue dealt with. This is our 2nd Hyandai vehicle. This one is a 2017 Hyandai Elantra, 2 L. I have been in twice now to try to get ignition coil issue dealt with. Problem is the Engine Light does not always stay on and if scan shows nothing you have to pay for it. Last time in one of Service Managers said if it comes on again bring it in so we can at least put it on scanner to get code then make an appointment to repair it for a later date. It has been a few months waiting for it to stay on so it can be scanned. We have not been able to drive anywhere as when it acts up car vibrates and feels like it will stall out. So basically car is useless to us as cannot trust it to safely get us to or from our destination safely. Finally stayed on long enough today and took it to dealer, as we were told to do. The Service Manager on duty said in no uncertain terms that he could “not pull someone off changing tires as this is their busy season” so would have to make appointment to come back!!!! Now back to getting it to stay on long enough to scan and hope they are available but guess that will be in winter as now is tire season!! So, after several months of this, we have again been told to come back. FYI as got fed up we took car to a mechanic to scan (for FREE mind you) and even though Engine light was still on and car was “vibrating” NOTHING CAME UP IN SCAN! Oh yes and car mileage on scanner shows car having much more mileage on it than it shows on dash! Not even sure how that would work. We have given up and ordered the parts to be installed by a mechanic which will cost several hundred dollars (would have been under warranty at the dealer). ***This is our 2nd and LAST Hyandai*** Never will they get my business again!!! More
I have purchased two vehicles from Ontario Hyundai. I am very happy with the durability and performance of both vehicles. The service department is very professional and efficient. very happy with the durability and performance of both vehicles. The service department is very professional and efficient. More
Just read thier reviews on Facebook and Google. I've been had by them myself. They refused to give a refund or replace the car when the engine exploded 2 weeks after I purchased it. Salesman laughed in my had by them myself. They refused to give a refund or replace the car when the engine exploded 2 weeks after I purchased it. Salesman laughed in my face and told me it was the luck of the draw when you buy a used car. NEVER AGAIN GOING THERE! More
I absolutely love my Tucson . This is my 3rd Hyundai and wouldn’t go back to any other make! So far my experiences have been positive even when I’ve had some concerns and issues. I will always recommend Hyu wouldn’t go back to any other make! So far my experiences have been positive even when I’ve had some concerns and issues. I will always recommend Hyundai and the dealership in Whitby whenever asked! More
Salesperson, Stephanie, was so helpful and professional in terms of sale and other aspect including lease finance. Selection of car and every explanation were very satisfied and well-organized. Hopefully, in terms of sale and other aspect including lease finance. Selection of car and every explanation were very satisfied and well-organized. Hopefully, I would like to buy my fourth car from the same dealer and salesperson. All the best!!! More
Rakib was very helpful and friendly with the purchase of our new Hyundai Tucson. The customer service from everyone we interacted with at the dealership was fantastic our new Hyundai Tucson. The customer service from everyone we interacted with at the dealership was fantastic More
Great car selection and always pleased with the car service. Explanation of service was done and their COVID guidelines. It’s a busy dealership but the service is always good. service. Explanation of service was done and their COVID guidelines. It’s a busy dealership but the service is always good. More
I have purchased my family’s last five vehicles from this dealership. I generally like Hyundai design and quality. I resent a dealer’s service department trying to rip off their customers. The entire servi dealership. I generally like Hyundai design and quality. I resent a dealer’s service department trying to rip off their customers. The entire service staff seems to have changed over the last 36 months and during that time, I don’t think I’ve had a single service event that didn’t lead to a series of follow up calls, all at my expense. I have caught them in outright lies on more than one occasion. I will never do business with this untrustworthy organization again. Be on guard, if you have read this far, you have been warned. More
I purchased another car from Ontario Hyundai with Stephanie being my sales agent and Sean Diljohn being my loans officer. Both were very professional and made sure I was extremely happy about my pur Stephanie being my sales agent and Sean Diljohn being my loans officer. Both were very professional and made sure I was extremely happy about my purchase. These two are are the perfect combination for anyone to purchase a car through. This dealership, by far, is the best dealership I’ve ever dealt with, and Hyundai has a superior product. More
Service department took advantage of me. moved wiring without my consent so that I can’t repair my lift gate on my own. They should have consulted me first about relocating the wiring. The excuse was tha without my consent so that I can’t repair my lift gate on my own. They should have consulted me first about relocating the wiring. The excuse was that the wires could get damaged, but with the vehicle being outside of warranty that still should have been my choice The service department should do the right thing by a wronged customer. More


