Ontario Hyundai

My wife and I went in after making an appointment on-line to test drive a Kona. When we arrived, the sales person had no idea we were coming and mentioned there were issues with the on-line booking system. to test drive a Kona. When we arrived, the sales person had no idea we were coming and mentioned there were issues with the on-line booking system. In addition, there were no cars to test drive. There was no apology. We were told they have no inventory and they weren't likely to have any ...ever. I find it appalling that people are expected to buy cars without test driving them. Dealerships seem to be taking advantage of the "supply chain issues" and there is no incentive to improve the situation. You are better off ordering a car on-line. Who needs sales people? More

I had great customer service from Ontario hyundai. The entire team is amazing. 10/10 The entire team is amazing. 10/10 More

Personally i will not buy hyundai. Battery started showing complaints in 6 months and stopped working in 8 months. Had a really bad experience Battery started showing complaints in 6 months and stopped working in 8 months. Had a really bad experience More

Extremely unprofessional behaviour by the sales executive. Although it is understandable that with pandemic and other issues, waiting period is longer. But my personal sales guy doesnt have courtes executive. Although it is understandable that with pandemic and other issues, waiting period is longer. But my personal sales guy doesnt have courtesy to get in touch to provide the latest update about the current status. After multiple calls, I could not get hold of him, a couple of days before the ETA of the car. Finally he replies me on the email and lets me know that car is here but due to a certain recall issue, he is unable to hand the car and would let me know once he gets the update. After a week on not recieving any updates I tried to reach him. Again couldn’t get hold of him. This time he calls me back and angrily asks me what my problem is and why do I call the dealership? He then apologizes saying he thought me of some other customer. It been 8 days since the dealership has had the parts to do the necessary changes for the recall and hand the car but he still neither has updated me on the day nor do i have any idea about the whereabouts. The sales guy also never got back to me with the insurance quote I requested for after booking the car (30-35days). DO NOT give a chance to this dealership !! For sure gonna regret ! More

Ask for Brad Edwards for a great car purchasing experience. We just bought our 3rd Hyundai car from Ontario Hyundai and just love it! We are very happy with the performance and durability of thes experience. We just bought our 3rd Hyundai car from Ontario Hyundai and just love it! We are very happy with the performance and durability of these vehicles. More

Service is not good. Very slow and takes hours. Just for a simple tire swap it took three hours. Very slow and takes hours. Just for a simple tire swap it took three hours. More

wanted to buy the 2022 elantra and we discussed prices and everything. They went radio silent for almost a week. I finally got a hold of them and said I was going to come out to buy the car just to find o and everything. They went radio silent for almost a week. I finally got a hold of them and said I was going to come out to buy the car just to find out they sold it that day. Unprofessional. However, they were friendly in handling the situation and apologized. More

I went for my service recall in December. When I got the vehicle back, my left headlight was not working which, the mechanic forgot to establish the electrical connection. Few days later,I When I got the vehicle back, my left headlight was not working which, the mechanic forgot to establish the electrical connection. Few days later,I found that check engine light was on. I called the dealership only to get a insulting response that it might be something caused by a rodent bite. This is not months after they touched my car, it's just few days, so I believe they have the least responsibility to check if it's something caused by their error. But they were keen on ripping me for performing diagnostics. I had to go to my home country for a month and came back on February. I purchased an OBD II scanner from Canadian Tire to see what the trouble is. I found that it has something to do with the knock sensor (P0326). I wrote to Hyundai Canada and waiting a few months I got reply which was far away from being helpful. Service manager said that I had to take my car in, then they will perform diagnostic test which would cost me $120, then do an oil change and filter change and perform the diagnosis again. Last I checked, knocking is something related to premature combustion of air fuel mixture. Anyways I would take my car anywhere else but there. More

If you want a great car purchasing experience then Ontario Hyundai is the place to go. Jide was our sales rep and he was fantastic! Super friendly. Willing to go the extra mile to get you a deal. We Ontario Hyundai is the place to go. Jide was our sales rep and he was fantastic! Super friendly. Willing to go the extra mile to get you a deal. We started our car purchasing experience at Clarington Hyundai and after the experience there will never go back. Jide got us the colour of car we wanted (Clarington Hyundai told us the colour we wanted wasn’t available). Jide gave us a deal (Clarington said no deals were possible). Jide started with one price and only went down (Clarington Hyundai told us one price and then kept increasing it). Jide didn’t make us buy any packages we didn’t want. (Clarington Hyundai told us we had to buy packages or we COULD NOT buy the car from them. If you want a good car and a good experience I highly recommend Ontario Hyundai More