Olympic Honda

Please please please be careful when buying extended warranty from Honda Guelph location . I bought the comperhensive warranty when I bought my mini van. I was told everything was covered except for we warranty from Honda Guelph location . I bought the comperhensive warranty when I bought my mini van. I was told everything was covered except for wear and tear items. Now, I have many problems on the car. They started to telling me different stories. They are not honoring the warranty they sold me. They charged me for the diagnosis as well $145/hour. Just be careful. Thanks More

I am writing to express my deep disappointment with the recent service I received at your establishment regarding the snow tire change for my vehicle. Upon my visit to your facility, I interacted with a l recent service I received at your establishment regarding the snow tire change for my vehicle. Upon my visit to your facility, I interacted with a lady who assisted me in outlining the necessary services for my vehicle. I explicitly communicated that I intended only to change the tires due to budget constraints. Despite conveying this, there seemed to be a significant oversight in understanding my request. Before proceeding with any additional services, I confirmed with her that the total bill should not exceed $563, which included storage, tire change and alignment. a figure that was already stretching our financial capacity. However, despite my clear instructions and agreement with the service provider on the condition that the total cost would not surpass the aforementioned amount, I was astounded to receive a bill totaling $1170. This situation not only left me in a state of shock but also feeling disrespected and unheard. The lack of adherence to our agreed-upon terms and the disregard for my financial constraints were profoundly disappointing. Furthermore, the subsequent rudeness displayed during our interaction was unwarranted and unprofessional. Saying that to her it seems like l was not willing to do anything was very rude, I have been a loyal customer for 5yrs and she is just new. This shows how unprofessional she is. I want to emphasize that I was assertive in communicating my needs, clearly stating that I solely required tire replacement and alignment . It deeply troubles me that my concerns were disregarded, and additional services were carried out without my consent, resulting in an exorbitant bill. The manner in which I was treated and coerced into paying an inflated amount $915 after my refusal to pay $1170, is unacceptable. This experience has left me disillusioned, and regrettably, I must inform you that I will not be returning to your establishment for any future services. Furthermore, I will be exploring alternative options for both servicing my vehicle and storing my tires. I trust that this incident will be addressed appropriately, and measures will be taken to prevent such occurrences in the future, More

worst dealership. Please avoid going there as much as you can. They broke my windshield and just washed their hands off as if nothing had happened. Please avoid going there as much as you can. They broke my windshield and just washed their hands off as if nothing had happened. More

Worst experienced ever. ! Chitting on people’s money by manager Jason and Nathen. F**k you guys. The very bad people and service. Do not go there ever. Give price of ! Chitting on people’s money by manager Jason and Nathen. F**k you guys. The very bad people and service. Do not go there ever. Give price of 30$ first and when you go for pickup it shows 300$ More

Terrible customer service. The pepper work hold over 1 hour on the front desk. They don't care about customers.The price call as they like $130.00 part price honda civic conden The pepper work hold over 1 hour on the front desk. They don't care about customers.The price call as they like $130.00 part price honda civic condenser.He said $440.00+363 +350+tax=$1500.00.my car need $130.00 and he asked me$1500.00. It's terrible. More

The way car buying should be Brittany was extremely helpful and made the car buying process very easy. helpful and made the car buying process very easy. More

Me and my family are very happy with our new honda passport 2021.The staff we met were reliable,knowledgeable and trusted one.We were most impressed by the attentive service provided by Brittany Will passport 2021.The staff we met were reliable,knowledgeable and trusted one.We were most impressed by the attentive service provided by Brittany Willams.Thank you Honda Olympic! More

I would like to recommend this dealership. Although they were booked solidly they took care of my mechanical issue as an emergency. The assistant service manager Terry was courteous and extremely helpful. were booked solidly they took care of my mechanical issue as an emergency. The assistant service manager Terry was courteous and extremely helpful. More