Okotoks Ford Lincoln

Best customer service ive ever had I bought a used truck from the dealership last fall and had a couple minor things go wrong with the truck due to previous owner aftermarket equipment I bought a used truck from the dealership last fall and had a couple minor things go wrong with the truck due to previous owner aftermarket equipment failure. But non the less the guys at okotoks covered the cost of the repair at a different shop. Thats just unheard of where im from. Very honest and upfront people and the finace guy even went an extra step to get me a better rate. Couldnt be happier ill never buy a vehicle anywhere else. Thanks again. More

Great Customer Service! I have purchased my f350 from Chad as well as work trucks through Chad and we have had great experiences and smooth and efficient service. Also, the s I have purchased my f350 from Chad as well as work trucks through Chad and we have had great experiences and smooth and efficient service. Also, the service department has been great!! If your in the market to buy a vehicle, go see Chad at okotoks Ford! You won't be disappointed!! More

Smooth and courteous experience I have bought 2 vehicles from Chad. 2014 Fiesta and a 2015 F150. Its worth it to come in from Calgary. I like to get everything organized via email I have bought 2 vehicles from Chad. 2014 Fiesta and a 2015 F150. Its worth it to come in from Calgary. I like to get everything organized via email before I get there. He always accommodates and gets me in and out with efficiency. More

Friendliest most helpful staff I've been leasing and financing vehicles at okotoks ford through chad for 8 years now. He has always went above and beyond to find me the best possibl I've been leasing and financing vehicles at okotoks ford through chad for 8 years now. He has always went above and beyond to find me the best possible situation. He's always my first reccomendation when a friend is looking to get into a new vehicle More

Great Customer Service!! We purchased our first truck (2016 F150) through Andrew, and it was by far, the best experience we have had purchasing a vehicle. Andrew was approach We purchased our first truck (2016 F150) through Andrew, and it was by far, the best experience we have had purchasing a vehicle. Andrew was approachable, honest, and knowledgeable. He did a great job of finding the perfect vehicle for our needs within our price range, answering our questions and making us feel comfortable. I can't say enough about how great the service was, and would recommend Okotoks Ford without hesitation to any of our friends. More

Tom , front end alignment I have been dealing with Tom for many years . I am a auto tech my self and his work on all of the vehicles that I have bought in has been nothing shor I have been dealing with Tom for many years . I am a auto tech my self and his work on all of the vehicles that I have bought in has been nothing short of perfect. The job is done right the first time every time ! I don't have time for comebacks and have never had a problem this is due to his talents as a tech, also Caitlyn in the service booking is fantastic. She always gets my vehicles in and out with a smile on her face. I am a very pleased long time customer. More

Customer service personified! Andrew has provided one of our best experiences purchasing a vehicle. He was very personable, knowledgeable, service oriented, provided a loaner vehic Andrew has provided one of our best experiences purchasing a vehicle. He was very personable, knowledgeable, service oriented, provided a loaner vehicle and good follow up. More

Just Awesome. Bough my new F150 2016 model . I love the Truck. It has everything you could want in a truck. Andrew is a great sales person and made us feel welcome Bough my new F150 2016 model . I love the Truck. It has everything you could want in a truck. Andrew is a great sales person and made us feel welcome and at ease. I just brought it back in today to get a soft top put on the back. Courtney and Andrew again are amazing folks. And I definitely recommend Okotoks Ford. 5 stars. More

EXCELLENT SERVICE Our experience with Okotoks Ford Lincoln started off a bit slow. When we entered the show room, there wasn't anybody at the front counter and the pla Our experience with Okotoks Ford Lincoln started off a bit slow. When we entered the show room, there wasn't anybody at the front counter and the place appeared empty except for a few people off who could be seen in side offices. My wife and I wandered about for looking at the vehicles in the showroom. If it wasn't for my interest in a particular vehicle we would have left, probably with a negative view of the dealership. As we were about to leave we were approached by a salesman who asked if we were being looked after and introduced himself as Andrew. Once we met Andrew our impression of the dealership started to change, for the better. We found Andrew to be very professional; friendly, courteous and genuinely interested in our needs. Andrew was extremely knowledgeable about the Ford products and his presentation and style was helpful, not pushy or high pressure. Andrew is a gentleman who is very pleasant to deal with and who inspires confidence in both the product and the dealership. Our dealings with Andrew went on for a few days while we tried to settle on a vehicle. On my second visit to the dealership I found the reception desk occupied with a friendly and helpful lady. While I waited for Andrew I was approached by a salesperson who inquired as to whether I had been helped. A totally different experience from my first visit. Once a deal was struck, Andrew introduced me to Colin who was equally friendly, knowledgeable and helpful. Besides preparing the paperwork for the sale, Colin looked after changing over the registration from my old vehicle to my new one, an excellent, hassle free service. Colin was very accommodating. Both Colin and Andrew are assets to this dealership, both of whom inspire confidence in both the product and the dealership. After the initial poor experience these two gentlemen changed what started out as a very poor impression of Okotoks Ford Lincoln to a very favourable one. As far as the final price goes, as a buyer I would always be happier if I could pay less than I did, but I feel that the price I paid for my vehicle was fair and I am confident that I was given the best deal possible. More

Outstanding service This was my second vehicle purchase from this dealership. I originally asked to see Mike Smolcic since I bought my escape from him and that was a gre This was my second vehicle purchase from this dealership. I originally asked to see Mike Smolcic since I bought my escape from him and that was a great experience. I was told he has moved to the service department, I was put through to Andrew. Right from our chat online to when I got there Andrew was very easy to deal with. He listened to what I was looking for and what my budget was and work with that. There was no high pressure sales, very easy to talk to. I liked that he helped me compare buying used to buying new and what the difference in cost was. I spent almost 3 hours with him before a purchase was made. When I went to pick up my new vehicle a few days later Andrew greeted me at the door with the key in hand. I got the full tour of how things work before I signed on the dotted line. More