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Okotoks Chevrolet Buick GMC

Okotoks, AB

4.8
592 Reviews

101 Northgate Dr

Okotoks, AB

T1S 0H9

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592 Reviews of Okotoks Chevrolet Buick GMC

January 12, 2022

I was dissatisfied with a new vehicle that I had purchased and they worked hard to put a deal together for me on a more suitable vehicle. More

by <||>
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Stein, Mark Walker
Jan 21, 2022 -

Okotoks Chevrolet Buick GMC responded

Thanks for your review. I am happy to hear that they were able to help you out. Enjoy your new vehicle! Sincerely, Kyra Thomson, Sales Manager.

January 12, 2022

I factory ordered a new 2022 Sierra AT4 and I had some custom accessories added to it. Kyra and Wally made this process very easy to deal with. The truck turned out amazing, very happy customer! More

by jeremyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Stein, Kyra Thomson
Jan 21, 2022 -

Okotoks Chevrolet Buick GMC responded

Thanks for the review, Jeremy! We appreciate your business very much. Kyra and Wally both had so much fun working with you to get the truck ready!

January 06, 2022

When my lease was done Kevin at Chevy in Okotoks helped me upgrade to a new vehicle. Kevin was articulate when it came to communication and amazing when it came to customer service. He made it possible for More

by skylarreidwebster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin L
Jan 14, 2022 -

Okotoks Chevrolet Buick GMC responded

Thank you for the review, Skylar! We are very happy that you loved your experience and we can’t wait to have you back for your first service appointment. Enjoy your new trailblazer! Sincerely, Kyra Thomson, Sales Manager.

January 04, 2022

Everything that was promised was delivered. Kevin Goldsmith was a pleasure to deal with. We will be buying our next truck at Okotoks More

by Dennis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Goldsmith , Mandar Naik
Jan 07, 2022 -

Okotoks Chevrolet Buick GMC responded

Thank you for the positive review. We look forward to helping you with your next purchase. Sincerely, Kyra Thomson, Sales Manager.

December 29, 2021

I bought a 2022 Yukon Denali - my 3rd from Okotoks GM. Kevin Goldsmith was great as we had to order the truck, negotiate a trade and get a few details organized in advance. All went really smooth. Thanks More

by Round T Ranch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goldsmith, Kyra Thomson, Fred Edey
Jan 07, 2022 -

Okotoks Chevrolet Buick GMC responded

We are glad to hear Kevin, Fred and Kyra took good care of you and made it a smooth experience. Enjoy your new ride!

December 27, 2021

Purchased a 2019 3/4 ton diesel SLT. At the time I was very happy with salesperson and the team. That winter I went to plug in my truck and found the block heater cord had been cut. I called the dealershi More

by Joel
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adriana Morrison
Jan 07, 2022 -

Okotoks Chevrolet Buick GMC responded

Our apologies that the recall procedure was not properly explained to you back when the block heater cord was removed in July 2021. As promised, you were put on the top of our list for contact when the parts became available to restore your block heater. We will see you for your appointment Saturday, January 8, 2022, to have this issue resolved. Sincerely, Okotoks GM Service Team

Jan 10, 2022 -

Joel responded

Thank you for getting my truck in to have this recalled completed. I understand GM is the one who orders the recall and is suppose to supply the fix. I was really disappointed with GMC’s response when I called them directly about lack of parts and why this is the second time this recall has extended into winter. I do appreciate Okotoks GM for getting this completed, this issue I hope has reached an end.

November 23, 2021

My wife and I recently purchased a new sierra. We haven't bought from this dealership before and were pleasantly surprised. We had Fred Edey for a salesman and I haven't met a salesperson in a long time t More

by Patricklinkletter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Edey
Nov 30, 2021 -

Okotoks Chevrolet Buick GMC responded

Thank you so much for the recommendation. I am glad to hear that you had a great experience with Fred! He truly is great at what he does and we are very lucky to have him on our team. Welcome to the Okotoks GM family! Sincerely, Kyra Thomson, Sales Manager.

November 22, 2021

Fred and went above and beyond to ensure this transaction went as smoothly as it did. No detail was left unattended. I was a loyal to another dealer for the last 15yrs and hands down this was the easiest, st More

by Melissa Holman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt , Kyra Thomson, Fred Edey
Nov 23, 2021 -

Okotoks Chevrolet Buick GMC responded

Hi Melissa, we are so happy to hear you had a great purchasing experience. We appreciate you taking the time to leave us a review. Welcome to the Okotoks GM family! Please don’t hesitate to reach out if you ever need anything! Sincerely, Kyra Thomson, Sales Manager.

Nov 23, 2021 -

Melissa Holman responded

Kyra, you were a key factor in this as well!! I appreciate you all

November 03, 2021

Excellent customer service to the salesman Kevin to Micheal financing all was amazing experience with buying my new Trailblazer! More

by kariforrest50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zhu, Kevin Seitz
Nov 08, 2021 -

Okotoks Chevrolet Buick GMC responded

Congratulations on your new trailblazer! We’re happy to hear Kevin and Michael provided you with a positive car buying experience. We hope to see you again! Sincerely, Kyra Thomson, Sales Manager.

November 02, 2021

Kevin was the dealer we dealt with he was great start to finish. The vehicle came in quick and was ready before the estimated time, over all was a great experience!! Thank you Kevin!:) More

by Bheibein4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goldsmith, Matthew Chaperon
Nov 08, 2021 -

Okotoks Chevrolet Buick GMC responded

Thank you for your kind review; it means so much to us that you chose Okotoks GM! Sincerely, Kyra Thomson, Sales Manager.

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