Oakville Toyota

the service was prompt and courteous The service department expressed compassion and concern. They were thorough and detailed with describing the service that I was requesting. They ackno The service department expressed compassion and concern. They were thorough and detailed with describing the service that I was requesting. They acknowledged me with understanding and they took the time to listen to my concerns. Excellent customer service. More

Trunk Seal Replaced and New GPS Disc I was disappointed the price of the disc and it was a 98 version. However service was excellent and prompt. Coffee was also good and tasty. I was disappointed the price of the disc and it was a 98 version. However service was excellent and prompt. Coffee was also good and tasty. More

Great customer service experience I had the pleasure of dealing with Manny. I dropped my car off at the very end of the day and he was so nice to give me a ride home (normally a shutt I had the pleasure of dealing with Manny. I dropped my car off at the very end of the day and he was so nice to give me a ride home (normally a shuttle is available). Even though he wasn't at the dealership the next morning, he personally called me to give me an update on my car. I had a lot of work to get done on the vehicle, so he suggested the most cost efficient way to do the repairs. Thank you for your help Manny! Michelle More

5 stars again! Always a great experience. Was in for a warranty recall, and to have some scheduled maintenance before a trip. Prompt, attentive, friendly service. Always a great experience. Was in for a warranty recall, and to have some scheduled maintenance before a trip. Prompt, attentive, friendly service. Highly recommended More

Very friendly staff and knowledgeable. I was explained in detail what the service involved, how long it will take. Later I was called to explain issues which needed attention and permission I was explained in detail what the service involved, how long it will take. Later I was called to explain issues which needed attention and permission was taken to address those issues. The person I dealt with was very courteous and efficient. The car was nice and clean when I picked it up. The Driver who gave me a ride to and back to the dealership was also pleasant I am very satisfied by the service I got. More

First deal with the sales department in years. We had two Toyota autos. Very satisfied and always looked after well by the service department. Decided to buy a new Highlander and were introduced to We had two Toyota autos. Very satisfied and always looked after well by the service department. Decided to buy a new Highlander and were introduced to Mitch. Couldn't have found a better person to deal with. Due to Mitch and the Oakville Toyota we now own a 2017 high end Highlander. Thank you. More

Addressed issue promptly Friendly and professional service reps Addressed issue effectively. Explained issue and offered to show me the part requiring replacement which was go Friendly and professional service reps Addressed issue effectively. Explained issue and offered to show me the part requiring replacement which was good. Nelson and Roger friendly and explained issue thoroughly More

Roger was very helpful! For a number of reasons I had lost track of what my next service should be on my 2015 Highlander. I contacted Roger in Service . He quickly confirme For a number of reasons I had lost track of what my next service should be on my 2015 Highlander. I contacted Roger in Service . He quickly confirmed what would need to be attended to, set up the appointment and made it all happen. His estimate of cost was right on and the vehicle was available as and when promised. A very good service visit. More

prompt quick service I was able to get a quick appointment. I got a prompt ride home. The work was completed quickly and I was notified promply and the shuttle arrived qui I was able to get a quick appointment. I got a prompt ride home. The work was completed quickly and I was notified promply and the shuttle arrived quickly More

Honest advice, friendly and efficient service. Manny at the service desk was attentive, honest and practical in his advice. He outlined the service options available and explained his recommended o Manny at the service desk was attentive, honest and practical in his advice. He outlined the service options available and explained his recommended option without making you feel pressured. You immediately know you are in good and capable hands. I would strongly recommend Oakville Toyota for you service. I would be failing if I did not mention the courteous and professional shuttle drive Dave. More