Oakville Mitsubishi

JP + Salem . . . made buying easy and pleasant. In my seventies I was pleased that my initials contact via email was handled by JP (Joe Pietracupa) as it quickly became obvious he knew this was a se In my seventies I was pleased that my initials contact via email was handled by JP (Joe Pietracupa) as it quickly became obvious he knew this was a serious enquiry and treated it as such. The downside of email is often that the recipient or sales department doesn't take such an enquiry as a genuine request for information. A couple of emails later and I had enough confidence that the car would be as described and arranged to take the 45 minute drive to the store. The examination process went smoothly and everything checked-out. There was no "used-car operation hustle", just simple and straightforward answers to my questions. With a price and delivery agreed I was introduced to Salem who efficiently and professionally walked me through the paperwork. Delivery was agreed for 11am three days later and the car was ready as promised . . . minus the new tires agreed as part of the deal. This was simply an availability issue with the tire store and JP had advised me of this when we talked about the delivery appointment. The tires will be in within a week and at that time I have the choice of returning to the store to have their service department install and balance them, or they will bring them to my house for later installation. I chose the latter and expect to have them within the promised time frame. The car is exactly as described. The hand-over by Alec and JP was completed pleasantly and with all the information I would need to be able to drive home comfortably . . . . remember this car came with bells and whistles galore . . . . and the guidance was appreciated and needed! All told a pleasant and worthwhile experience. I have no reservation in suggesting JP, Salem and Alec as possible contacts if you are looking for a vehicle. In my case I was hunting for a very specific car but shoppers with more flexibility will find a range of nicely presented product at what appear to be fair prices. More

2014 Fort Koup Second time I have dealt with Mohair. Was great the first time and likewise the second time. Thanks again Mohsin for the sweet new ride! Second time I have dealt with Mohair. Was great the first time and likewise the second time. Thanks again Mohsin for the sweet new ride! More

more comfortable and customer friendly approach I m really happy and appreciate with all the support & initiation made be Mohsin for the best possible way to get me my dream vehicle now. and never I m really happy and appreciate with all the support & initiation made be Mohsin for the best possible way to get me my dream vehicle now. and never the less I would like to thanl Mr. Mohsin for his effort and initiation to able to receive my dream vehicle. it made my living more comfortable and ease through Mr. Mohsin effort thank u Mr. Mohsin More

Service satisfaction!! Ran into a issue with my car recently purchased at Oakville Used Car Superstore not too long ago and was dealt by Manny & Mohsin. There's not much m Ran into a issue with my car recently purchased at Oakville Used Car Superstore not too long ago and was dealt by Manny & Mohsin. There's not much more I can say about the service and professionalism of these two gentleman. Simply above & Beyond their great service already. No doubt in my mind that they would let me leave with a big smile on my face. Once again thank you to Mohsin & Manny for keeping a customer satisfied More

Beware of Pre-sales conditions NOT being met for Used Car Bought 2003 Ford Focus wagon with low kms and in good shape. Pre-conditions for sale that I wanted addressed were; Oil Smell while driving Missing Bought 2003 Ford Focus wagon with low kms and in good shape. Pre-conditions for sale that I wanted addressed were; Oil Smell while driving Missing antenna Non-functioning 12 V outlet for phone charging, etc. Ensure air conditioning fully charged and working Fix hole in muffler Remove some dings and repaint Items were supposedly fixed and picked up late at night and took ownership. Dealership said; Valve gasket replaced for oil leak - It Was Antenna replaced - It was 12V outlet fixed - It was A/C - informed was working correctly but it was end of February so not easy to test >> more later Muffler - I took car to their muffler guy who fixed it and charged dealership direct dings fixed and repainted - None was done that I could see Took vehicle back for repainting which was done satisfactorily and also noted to them that rear defroster wasn't working >> they attempted to fix and replaced wiring and told it was working One week later the defroster was still NOT working and transmission developed shifting problem so took back in Worked on defroster again but has NEVER worked Transmission was fixed effectively A/C was of course never tested until this week of warm weather in Ontario (June 2-3, 2014); took to mechanic friend and he informed me the fan resistor was not working and the A/C had NO Freon in it and could not work. I called the dealership back and they said they had no responsibility to help even though it was a precondition of sale. So, while the folks at Ontario Used Car Superstore are friendly and seemingly helpful there were enough red flags that work was said it was done but clearly wasn't I would be very careful and ensure that they deliver what they promise as I'm left with a car that I purchased with supposedly functioning A/C and facing a large bill at my expense. Let the buyer beware!!!!! More

great experience Mohsin is friendly and charming with extensive knowledge, he is able to answer any questions or concerns with a smile. I was a great experience, Well Mohsin is friendly and charming with extensive knowledge, he is able to answer any questions or concerns with a smile. I was a great experience, Well worth the 3 hr drive lol. More