LEADERSHIP HERE IS A DISASTER! I'm not sure how this dealership makes deals. Our sales person was excellent. My wife decided to purchase a car there and we went to buy it. The salesperson said that the dealership posted good prices, so negotiations were for hundreds, not thousands of dollars. Message was clear. My wife offered $495 less than the posted price of 28,995, so about 1.5% of the price. She also asked for snow tires and rims, which the dealership sells (would guess the cost to the dealership to be about $500-600). The Sales Manager (part-owner?) came out, introduced himself, and announced he 'had good news and bad news and they are the same' - no change in price and no snow tires. His attitude was abrupt, arrogant and rude. We said we wanted to have another look at the vehicle, and he reminded us that the dealership closed in 5 minutes. This was NOT a person interested in making deals. He was completely inflexible and lost the deal for the salesman over $250. If he had moved even that much, my wife would have happily bought the vehicle. Now, instead of a happy customer who would recommend the dealership to others and would be a repeat customer; the Manager lost a deal for his salesman for no good reason, destroyed a customer relationship, and generated a negative review. I'd be happy to review the circumstances with the majority owner of the dealership. How you say things to customers is at least as important as what you say. BTW, we later learned that this Sales Manager has a reputation in the industry for this kind of behaviour. STEER CLEAR!