Oakridge Ford
London, ON
Filter Reviews by Keyword
By Type
1,895 Reviews of Oakridge Ford
Leasing Renewal Experience I recently leased my third Ford F150 from Oakridge Ford. I was critical of the length of time required to complete the paperwork process with the past I recently leased my third Ford F150 from Oakridge Ford. I was critical of the length of time required to complete the paperwork process with the past two leases, however this time was amazing! The sales rep, John Gillan, made the process simple and painless. He did all the behind the scenes research and paperwork before I even arrived. I was in the dealership and out with my new vehicle in under an hour. More
First time buying at Oakridge Ford - Great experience Alban was honest and gave us good advice right away. He went above and beyond to work out the right deal on a pre-owned Ford Edge and has followed up Alban was honest and gave us good advice right away. He went above and beyond to work out the right deal on a pre-owned Ford Edge and has followed up with us to make sure we are happy with the purchase. We drove over an hour to get to the dealership but it was well worth it. He even topped up our gas to get there! Overall very professional and we would highly recommend Alban and the team at Oakridge Ford. More
Purchased a used car Mike alguire was awesome. We had some issues with being locked out of the new car a few days after we purchased it,as we had only been given one key f Mike alguire was awesome. We had some issues with being locked out of the new car a few days after we purchased it,as we had only been given one key fob and accidentally left it inside. Mike assisted us by getting the car opened for us and he tracked down the 2nd key fob. Customer service after the sale that was what impressed us!!! We would definitely buy another car from Oakridge ford. Thanks again mike and the Oakridge ford team More
worst ever worst sales rep, worst sales manager, car terribly prepared,dirty, scratched, service department worthy of a mom and pap used car dealer, would not re worst sales rep, worst sales manager, car terribly prepared,dirty, scratched, service department worthy of a mom and pap used car dealer, would not recommend to anyone More
Quick and Precise work with high satisfaction Have brought my Edge a few times for different reasons over the past 2 years. Each time, Oakridge Ford made recommendations which did not overspend t Have brought my Edge a few times for different reasons over the past 2 years. Each time, Oakridge Ford made recommendations which did not overspend the budget. The work was well done, quick and courteous. Would recommend Oakridge Ford anytime to anyone. More
Customer Service I have dealt with Oakridge Ford for my last two vehicles and have been extremely satisfied. Their customer service goes beyond any other dealership I I have dealt with Oakridge Ford for my last two vehicles and have been extremely satisfied. Their customer service goes beyond any other dealership I have dealt with. I would highly recommend them to anyone. More
Pleasant, fun and stress-free experience! John Gillan was attentive, friendly, helpful, and honest from the start; this was my first car purchase and he made what could have been a stressful e John Gillan was attentive, friendly, helpful, and honest from the start; this was my first car purchase and he made what could have been a stressful experience very easy. He even came in on his day off to help me out. Any question we asked he either already had the answer for or went to find the answer out from someone else. After picking up the car he even followed up via email to check in and see if I needed anything. Definitely recommend! More
Positive experience! My husband and I shopped around looking at a variety of different brands of trucks online and at the dealerships themselves. We had previously owned My husband and I shopped around looking at a variety of different brands of trucks online and at the dealerships themselves. We had previously owned a FORD truck but wanted to see what else was out there. Our last stop was at Oakridge Ford and it was there that we found what we were looking for with the help of Vera. Her kind and friendly personality and willingness to find out the things we were wondering about was very impressive. Her genuine attitude that she cared and wanted to do what was best for us long term was very evident. I have recommended this dealership to others if looking for a new truck! Thanks for all your help Vera. We are very pleased with the service you provided!! You are very good at what you do!! More
Alban is the greatest salesperson ever! I was contacted to see if I had any interest in trading in my older car. I did want a newer model, but I loved my 2011 Fusion, so Alban helped me upda I was contacted to see if I had any interest in trading in my older car. I did want a newer model, but I loved my 2011 Fusion, so Alban helped me update to the 2017 Fusion. I'm very happy with my new car. I only wish I could select a 6-star rating; Alban is just that great! More
Attention to detail John Gillian is a true professional, his attention to detail is impressive and I was thrilled with his follow-up. I have shopped around at different m John Gillian is a true professional, his attention to detail is impressive and I was thrilled with his follow-up. I have shopped around at different manufacturer car lots in the past and never heard back from their sales rep's with whom I gave the same specifications that I gave John. It's refreshing that John cared enough to get back me with options that made sense while the others just never bothered. More






