
Oakridge Ford
London, ON
Filter Reviews by Keyword
By Type
1,887 Reviews of Oakridge Ford
Great experience Reese did an awesome job helping me with the vehicle that worked with me and my budget. I would definitely recommend him! Thanks so much! Reese did an awesome job helping me with the vehicle that worked with me and my budget. I would definitely recommend him! Thanks so much! More
Great experience I bought my first Ford F-150 this week after driving several different Dodge/Chrysler vehicles. The decision to switch from one manufacturer to anothe I bought my first Ford F-150 this week after driving several different Dodge/Chrysler vehicles. The decision to switch from one manufacturer to another was not an easy decision for me to make but because of the service I received from John Gillan it is not a decision I regret making. John was extremely helpful in explaining what my new truck had to offer in comparison to my old vehicle. I would recommend John to anyone looking to buy a Ford product. More
John very professional Had a problem with vehicle pricing process, John Loughlean fixed the situation, great guy to deal with ,very proactive and professional. Recommend thi Had a problem with vehicle pricing process, John Loughlean fixed the situation, great guy to deal with ,very proactive and professional. Recommend this guy highly More
Amazing Service! I don't know where to begin, the experience I had was just amazing. Greg Johnson, the sales rep that I was dealing with was absolutely amazing. He had I don't know where to begin, the experience I had was just amazing. Greg Johnson, the sales rep that I was dealing with was absolutely amazing. He had an answer for every question I had, and than some! He was quick to offer some great suggestions, as well as presented me with all the options that were available. At the end where it came time to put pen to paper, Greg really went to work to ensure that I was getting everything I wanted in my new escape, and than some, all within the price range I wanted to be within. If you are looking for a new vehicle, definitely go and see Greg! Thanks again to the team at Oakridge Ford for all your help in getting me into my new vehicle. - Jeff. More
very rewarding Kelly was great and we enjoyed one of our best buying experiences! She answered all of our questions and was humble and honest enough to find out wha Kelly was great and we enjoyed one of our best buying experiences! She answered all of our questions and was humble and honest enough to find out what we wanted to know. Her professional attitude carried through the sale; post sale and is still very interested a whole year later. She is so very much deserving of an extraordinary complimentary review long before this but it is as fresh in our minds as ever. Given her help we were able to meet many of the excellent staff from finance; service and the body shop. By now you should be able to notice that we would not like to buy from anyone else. Thanks Kelly and you deserve continued best wishes for all your continued success More
Worry free excellent customer service! Great experience for the purchase of my new vehicle. Will definitely be returning in the future. The friendly, knowledgeable staff were awesome to dea Great experience for the purchase of my new vehicle. Will definitely be returning in the future. The friendly, knowledgeable staff were awesome to deal with! Thanks so much for the outstanding customer service and attention to detail. More
Excellent service! Carly Allen assisted me in a great deal on a used 2015 Edge. She is knowledgeable and eager to ensure you are getting the right vehicle that suits you Carly Allen assisted me in a great deal on a used 2015 Edge. She is knowledgeable and eager to ensure you are getting the right vehicle that suits your lifestyle. She took extra time to make sure I understood all of the features in each vehicle I was looking at. I'd recommend Carly to assist you in your next vehicle purchase! Mark assisted with a quick finance approval as promised and was helpful throughout the process. Thanks guys! More
Great sales person Reese was amazing. I couldn't ask for a better sales person, he is the reason I stopped shopping around at other dealerships. This was my first new v Reese was amazing. I couldn't ask for a better sales person, he is the reason I stopped shopping around at other dealerships. This was my first new vehicle purchase and I spent hours upon hours of searching and test driving every make and brand of SUV. Not a single sales person had me coming back to their dealership based on service... except Reese, he set the bar high. I must have sent him close to 200 text messages back and forth with the simplest questions, and he was prompt to reply and answer every single one. I was always greeted with a smile and treated with respect. More
Service Plan Hassle I bought a service plan which I understood provided service for a large variety of items; oil, filter, wiper blades and even brakes. I have experienc I bought a service plan which I understood provided service for a large variety of items; oil, filter, wiper blades and even brakes. I have experienced continuing aggravation time and again when I've brought my vehicle in for service, trying to have this plan applied. I dropped my vehicle off for winter tire installation and scheduled service this morning. Got into an argument with the service representative over coverage for the cabin filter. I pointed out that the vents which apparently feed the cabin filter with air flow were severely clogged with debris. I pointed these clogged vents out and suggested the cabin filter might need changing but was told even though the filter is over two years old it wasn't covered until 36,000 km. Seems to me a worn filter is a worn filter and should be covered on that basis rather than some arbitrary kilometer rating. I've had the same issue before regarding replacement of wiper blades. Always seems to be some excuse for not providing what I understood was covered. To top it off when I went to pick the vehicle up I was told it had been bumped down to a low priority level and it wasn't ready. Six hours to change oil & filter and change over winter tires that were already on separate rims seems a trifle long to me. Sure hope this wasn't payback for having been so impertinent as to argue that my service plan be honoured. As it turned out when I finally picked the car up some 8 hours after I had dropped it off, the cabin filter had indeed been changed. Much appreciated, but was the aggravation of an argument really necessary. More
Excellent Experience I went in for a quote and I walked out with a new car. Thanks Zack for all the help. I walked out feeling I got the best deal. Keep up the good work I went in for a quote and I walked out with a new car. Thanks Zack for all the help. I walked out feeling I got the best deal. Keep up the good work More