Oakridge Ford

Worry free excellent customer service! Great experience for the purchase of my new vehicle. Will definitely be returning in the future. The friendly, knowledgeable staff were awesome to dea Great experience for the purchase of my new vehicle. Will definitely be returning in the future. The friendly, knowledgeable staff were awesome to deal with! Thanks so much for the outstanding customer service and attention to detail. More

very rewarding Kelly was great and we enjoyed one of our best buying experiences! She answered all of our questions and was humble and honest enough to find out wha Kelly was great and we enjoyed one of our best buying experiences! She answered all of our questions and was humble and honest enough to find out what we wanted to know. Her professional attitude carried through the sale; post sale and is still very interested a whole year later. She is so very much deserving of an extraordinary complimentary review long before this but it is as fresh in our minds as ever. Given her help we were able to meet many of the excellent staff from finance; service and the body shop. By now you should be able to notice that we would not like to buy from anyone else. Thanks Kelly and you deserve continued best wishes for all your continued success More

Excellent service! Carly Allen assisted me in a great deal on a used 2015 Edge. She is knowledgeable and eager to ensure you are getting the right vehicle that suits you Carly Allen assisted me in a great deal on a used 2015 Edge. She is knowledgeable and eager to ensure you are getting the right vehicle that suits your lifestyle. She took extra time to make sure I understood all of the features in each vehicle I was looking at. I'd recommend Carly to assist you in your next vehicle purchase! Mark assisted with a quick finance approval as promised and was helpful throughout the process. Thanks guys! More

Great sales person Reese was amazing. I couldn't ask for a better sales person, he is the reason I stopped shopping around at other dealerships. This was my first new v Reese was amazing. I couldn't ask for a better sales person, he is the reason I stopped shopping around at other dealerships. This was my first new vehicle purchase and I spent hours upon hours of searching and test driving every make and brand of SUV. Not a single sales person had me coming back to their dealership based on service... except Reese, he set the bar high. I must have sent him close to 200 text messages back and forth with the simplest questions, and he was prompt to reply and answer every single one. I was always greeted with a smile and treated with respect. More

Service Plan Hassle I bought a service plan which I understood provided service for a large variety of items; oil, filter, wiper blades and even brakes. I have experienc I bought a service plan which I understood provided service for a large variety of items; oil, filter, wiper blades and even brakes. I have experienced continuing aggravation time and again when I've brought my vehicle in for service, trying to have this plan applied. I dropped my vehicle off for winter tire installation and scheduled service this morning. Got into an argument with the service representative over coverage for the cabin filter. I pointed out that the vents which apparently feed the cabin filter with air flow were severely clogged with debris. I pointed these clogged vents out and suggested the cabin filter might need changing but was told even though the filter is over two years old it wasn't covered until 36,000 km. Seems to me a worn filter is a worn filter and should be covered on that basis rather than some arbitrary kilometer rating. I've had the same issue before regarding replacement of wiper blades. Always seems to be some excuse for not providing what I understood was covered. To top it off when I went to pick the vehicle up I was told it had been bumped down to a low priority level and it wasn't ready. Six hours to change oil & filter and change over winter tires that were already on separate rims seems a trifle long to me. Sure hope this wasn't payback for having been so impertinent as to argue that my service plan be honoured. As it turned out when I finally picked the car up some 8 hours after I had dropped it off, the cabin filter had indeed been changed. Much appreciated, but was the aggravation of an argument really necessary. More

Excellent Experience I went in for a quote and I walked out with a new car. Thanks Zack for all the help. I walked out feeling I got the best deal. Keep up the good work I went in for a quote and I walked out with a new car. Thanks Zack for all the help. I walked out feeling I got the best deal. Keep up the good work More

Wonderful experience Me and my husband have been working with Kelly Karl-Begg here at oakridge ford for years now she is so helpful and always finds the time to talk with Me and my husband have been working with Kelly Karl-Begg here at oakridge ford for years now she is so helpful and always finds the time to talk with us about questions me have. Oxford has wonderful staff that truly care about your happiness in a vehicle. We are loving our new f150 thanks oakridge ford. More

Excellent Experience Definitely helped me out by answering all my questions and made sure I was satisfied and was the most pleasant salesman to talk and work with. Definitely helped me out by answering all my questions and made sure I was satisfied and was the most pleasant salesman to talk and work with. More

Extremely comfortable, professional. After telling my sales consultant my price point and the type of vehicle I wanted, he set about offering me several choices. I'm very satisfied After telling my sales consultant my price point and the type of vehicle I wanted, he set about offering me several choices. I'm very satisfied More

Bought my 1st car, excellent service After contacting John Gillan with the car requests that I was interested in, he got back to me promptly with pricing for both. He is very professiona After contacting John Gillan with the car requests that I was interested in, he got back to me promptly with pricing for both. He is very professional and easy to work with. (he even puppy sat my puppy while I took the car for a test drive) This has been a great experience for my 1st time buying my own car. Thanks to everyone who had a hand in it. We will definitely be back for a trade in :) More