Oakridge Ford

Outstanding customer service as always. This is my 3rd vehicle I have bought from Oakridge Ford, this is the second I have bought from Kelly Karl-Begg. She made this transition very smooth. This is my 3rd vehicle I have bought from Oakridge Ford, this is the second I have bought from Kelly Karl-Begg. She made this transition very smooth. I basically went to see her to see about getting a new vehicle, she was very supportive explain my options and off we went. I had the chance to upgrade from a 2014 Escape of which I love, to a 2018 Explorer of which I love even more. Mark was great to deal with in the finance department, explain everything that needed to be explained. I was exited to receive the good news the next day. A great job by the whole team as always!!! More

1st Visit I was very pleased with the service & explanation of the work done. I thought the invoice total was fair for the work done. This was my 1st visit fo I was very pleased with the service & explanation of the work done. I thought the invoice total was fair for the work done. This was my 1st visit for my new-to-me Ford Explorer that I love so much! I will be back for my regular scheduled maintenance. Thanks! More

2018 Ford Escape Steve Sawruk went above and beyond finding the right vehicle for me. His knowledge of vehicles is excellent, able to explain all the details very wel Steve Sawruk went above and beyond finding the right vehicle for me. His knowledge of vehicles is excellent, able to explain all the details very well. I was absolutely delighted with the whole experienceQ More

smooth and easy Gave an extra effort to explain bill of sale line by line. Allowed me to tailor the warranty and maintenance to what worked for us. Great experience!! Gave an extra effort to explain bill of sale line by line. Allowed me to tailor the warranty and maintenance to what worked for us. Great experience!! More

The problem was solved My cell phone stopped syncing with the C-Max or it would take several tries to sync. When I dropped by I was told that the car software would need up My cell phone stopped syncing with the C-Max or it would take several tries to sync. When I dropped by I was told that the car software would need updating. This could take anywhere from 30 minutes to 3 h. It actually ended up taking about 90 minutes and costing $125. All other software that I have receives automatic and free updates. Also I am told when updates are needed. Neither of these seems to be the case with Ford. Very frustrating!! The people at the Ford dealership did a good job but I do have problems with Ford's policy on updates. More

New F150 purchase Overall purchasing my new F150 was a very good experience Carly is very responsive and helpful Price was right, delivery on time and follow-up que Overall purchasing my new F150 was a very good experience Carly is very responsive and helpful Price was right, delivery on time and follow-up questions answered very quickly thank you More

Informative, Listened and Friendly - Being a woman, men have a tendency to talk down to a woman - what he thinks a woman should have. I have walked away often. My Dad was a Ford, GM Man Being a woman, men have a tendency to talk down to a woman - what he thinks a woman should have. I have walked away often. My Dad was a Ford, GM Man and KNEW cars. He picked the best. He taught me well. I raced, dragged muscle cars. My car and me were one. Now control is out of my hands - technology. So I needed my Boys for their support in this field. Had to hang up my guns and learn to accept. I liked Reese Patterson. I bought the best I could find - Fusion SE. More

As always. Great Service Always great service. Friendly, quick and a good review of the service document after. After four years the service is still consistent. Highly recomm Always great service. Friendly, quick and a good review of the service document after. After four years the service is still consistent. Highly recommended to others. More

A pleased customer Kelly has always been friendly and interested in providing the best service on any of my visits to the dealership.My first contact with Kelly was Kelly has always been friendly and interested in providing the best service on any of my visits to the dealership.My first contact with Kelly was in 2014 when she was helping another salesperson,and when I needed assistance to lock the Escape with the keypad. She also did her best for me with the recent lease of my 2018 Ford Escape-Titanium. my third vehicle from the Oakridge Ford dealership. More

Went to Oakridge Ford First This is the second time we went to Oakridge Ford first and left a satisfied customer. Purchasing a vehicle is simple, the terms are simple and we trus This is the second time we went to Oakridge Ford first and left a satisfied customer. Purchasing a vehicle is simple, the terms are simple and we trust them. Thanks Oakridge Ford. More