Oakridge Ford

Well done on the repair of the heated seat. Job of repairing faulty heated seat was completed within specified time. Ordered part in before service was completed to save time and a trip. Live ou Job of repairing faulty heated seat was completed within specified time. Ordered part in before service was completed to save time and a trip. Live outside of London. More

service of ford.Escape. Service was required to fix problem with rear end drive unit, other than waiting for parts from ford(that were back ordered) Oakridge Ford advisor, Br Service was required to fix problem with rear end drive unit, other than waiting for parts from ford(that were back ordered) Oakridge Ford advisor, Brandon Lilly, went out of his way to reserve parts, book an appointment, and arrange courtesy shuttle in a very professional manner so as to streamline the whole service visit. More

The Fix Is In! Battery was dead. There were other associated electrical problems. A recall was due. I called requesting immediate service. They got me in first thin Battery was dead. There were other associated electrical problems. A recall was due. I called requesting immediate service. They got me in first thing next morning. Although the vehicle had to be kept overnight, everything was assessed, reported on, and addressed with efficiency. The staff were courteous and informative. More

Driver side mirror repaired, recall airbag attempted The vehicle was at the dealership longer than anticipated, as I was told it would take one hour for the mirror repair, and another two if they were ab The vehicle was at the dealership longer than anticipated, as I was told it would take one hour for the mirror repair, and another two if they were able to do the recall airbag. Apparently the airbag repair was not able to be done due to a faulty part. I believe I got the call that the work was completed around 4:00 pm. I had brought the car in at 11:00 am. Also, I would appreciate it if the correspondence I get from you would address me ( Pat), rather than my husband John, as I am the one who owns the car. More

Superb Customer Service My Ford Escape was due for an oil change. As promised, it was done in 45 mins. I had also requested some assistance with understanding/applying some o My Ford Escape was due for an oil change. As promised, it was done in 45 mins. I had also requested some assistance with understanding/applying some of the technical features. No questions asked; I received the help and was shown additional information as well! And all with a friendly and fun attitude! This at the end of the day, when, I'm sure the young lady was anxious to go home! Everyone at Oakridge have always been pleasant, polite and professional with me. Thank you! More

Service Excellence Adam Abel is my favourite sales person. He is patient, well informed, professional and an abundance of help. I would definitely refer him to everyone Adam Abel is my favourite sales person. He is patient, well informed, professional and an abundance of help. I would definitely refer him to everyone I know, and if you are in the market for a new vehicle I strongly suggest popping into Ford Oakridge to discuss your needs with Adam. More

Phenomenal If your looking for a new car do not hesitate to talk to Adam Abel. His effort and follow up to find me the right truck to suit my needs was next to n If your looking for a new car do not hesitate to talk to Adam Abel. His effort and follow up to find me the right truck to suit my needs was next to none. He was there from start to finish and could not have made this process any more simplistic. More

Good service, accurate and courteous Good service and courteous sales staff. Flexible with reasonable prices......................................good location and good sales team. Good p Good service and courteous sales staff. Flexible with reasonable prices......................................good location and good sales team. Good place to buy a new or used vehicle. Got the full warantee and I'm happy. More

Excellent Stephen provided a quick and efficient leasing process. When the initial vehicle was unavailable the team was quick to identify a replacement and mak Stephen provided a quick and efficient leasing process. When the initial vehicle was unavailable the team was quick to identify a replacement and make sure it had all the required options. More

Extremely Helpful! Adam was really helpful and patient when I couldn't decide what I wanted! I kept changing my mind with what to try, and Adam helped me the whole way. Adam was really helpful and patient when I couldn't decide what I wanted! I kept changing my mind with what to try, and Adam helped me the whole way. He was happy to show me whatever I asked, and worked with me to decide what I actually needed. He was a lot of fun to work with, and patience made it a great experience! Thanks Adam! More