
Oakridge Ford
London, ON
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1,887 Reviews of Oakridge Ford
FANTASTIC! It is not very often that you find truly outstanding service when deciding on a major purchase like a car or a house. You often have expectations, but It is not very often that you find truly outstanding service when deciding on a major purchase like a car or a house. You often have expectations, but end up being disappointed and I have to say we are both pleasantly, and gratefully surprised with the time, effort and energy displayed by the staff at Oakridge Ford and especially by our Sales Consultant Dennis Stewart. Dennis took the time to understand our situation, made thoughtful and supportive recommendations and we honestly could not be any happier with our purchase! More
Top notch. Carly was excellent and very thorough. Carly was awesome from start to finish. She answered all our questions and explained all the features on the vehicle. She followed up after to see how Carly was awesome from start to finish. She answered all our questions and explained all the features on the vehicle. She followed up after to see how everything was going and offered her help with our future needs. Would highly recommend Carly. Thank you for making our daughters first vehicle purchase such a pleasant experience. More
Excellent service Have nothing but great things to say about Oakridge ford and Resse they have always gone above and beyond. Always recommend Oakridge ford and now Ress Have nothing but great things to say about Oakridge ford and Resse they have always gone above and beyond. Always recommend Oakridge ford and now Resse Patterson More
Amazing customer service If you’re kooking for a new car, Reese at Oakridge Ford is your guy! Reese is extremely friendly and knowledgeable. After talking to Reese just for a If you’re kooking for a new car, Reese at Oakridge Ford is your guy! Reese is extremely friendly and knowledgeable. After talking to Reese just for a few minutes, I instantly knew I wanted to get my new vehicle at Oakridge Ford. Everyone is so welcoming and made me feel at ease with the whole process. Thank you so much Reese. More
Excellent service and knowledgeable people The service at Oakridge has been excellent each time my Escape needs routine maintenance. Brandon typically looks after me when I first arrive and is The service at Oakridge has been excellent each time my Escape needs routine maintenance. Brandon typically looks after me when I first arrive and is very thorough by adding any commentary necessary to better describe any issues. He also effectively sets expectations in terms of how long an oil change may take for example. My recent visit included a wiper issue but it turned out that a setting was affecting the sensitivity of the sensor located in the windshield. Needless to say, Brandon showed me where the setting was located. I learned something and his patience and understanding was appreciated. This visit, I needed a ride home and Andy had to drive in less than good conditions. He drove me home and picked me up when my car was ready. He is a great driver and this is a wonderful service. Overall an extremely positive customer experience! More
Recall Notices Great communication from the time I booked the appointment until I picked up my vehicle. The work was done professionally and on time. Great job. Great communication from the time I booked the appointment until I picked up my vehicle. The work was done professionally and on time. Great job. More
Excellent after sale service It is wonderful that I receive calls reminding me that vehicle is due for maintenance. When arriving on time the workshop employees are prepared to re It is wonderful that I receive calls reminding me that vehicle is due for maintenance. When arriving on time the workshop employees are prepared to receive the vehicle and maintenance is completed in a short time. Great service! More
Always great, friendly service! Staff were prompt in acknowleding me when I arrived and other staff checked to make sure we were being looked after. We were offered a shuttle to whe Staff were prompt in acknowleding me when I arrived and other staff checked to make sure we were being looked after. We were offered a shuttle to wherever we needed to go, but declined and waited in the waiting area. There was coffee available in the waiting area as well. Everyone was courteous. More
outstanding Amber provided me with timely updates, clear understanding of what work needed to be done on my car and peace of mind that everything would be done in Amber provided me with timely updates, clear understanding of what work needed to be done on my car and peace of mind that everything would be done in a timely manner More
Simple and quick Top trade in for my vehicle and they found me the edge I wanted with all my needs and wants. Made the process quick and easy Top trade in for my vehicle and they found me the edge I wanted with all my needs and wants. Made the process quick and easy More