O'Regan's Toyota Dartmouth
Dartmouth, NS
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139 Reviews of O'Regan's Toyota Dartmouth
excellant first class service i am very pleased with all that was don for me at this dealership mr pickrem is first class in all areas i would use this dealer ship again and advis i am very pleased with all that was don for me at this dealership mr pickrem is first class in all areas i would use this dealer ship again and advise any one buying to do the same More
First time at O'Regan's I was pleased with the experience of leasing a new car. Brian Pickrem took time to explain everything and I thank him for his patience. I was pleased with the experience of leasing a new car. Brian Pickrem took time to explain everything and I thank him for his patience. More
Clean, simple, easy, friendly Greeted warmly and it seemed everyone knew me by name after that. Staff was even attentive to my 13 yr old son. I feel welcome to approach anyone ther Greeted warmly and it seemed everyone knew me by name after that. Staff was even attentive to my 13 yr old son. I feel welcome to approach anyone there with my car related issues or questions. More
Repeat customer Excellent products and service. Just leased 4th vehicle. People are courteous, knowledgeable, and very professional. Will continue to deal with O'Rega Excellent products and service. Just leased 4th vehicle. People are courteous, knowledgeable, and very professional. Will continue to deal with O'Regan's.Very pleased. More
Happy Customer This was my first time buying a car, and I had many questions and concerns as it was a very new experience for me. Terry Murphy made the whole process This was my first time buying a car, and I had many questions and concerns as it was a very new experience for me. Terry Murphy made the whole process seem like a breeze. He was extremely knowledgeable in answering all my questions and made me feel very comfortable and confident in my final decision. The most important thing of all, he had my best interest in mind and did everything he could to ensure that I was comfortable, happy and satisfied with the final result, which to say I was is an understatement! More
Customer Service Excellent Customer Service ,Terry Murphy was great to work with.He and the finance dept worked with us to achieve a fair purchase price for the vehic Excellent Customer Service ,Terry Murphy was great to work with.He and the finance dept worked with us to achieve a fair purchase price for the vehicle we wanted, and manageable monthly payment plan.My wife and i will definitely be back to purchase another vehicle from O'Regan's Toyota & Scion Dartmouth. More
hard working staff Just recently purchased a vehicle with O'regan's Toyota. I had a tag team working on looking for the best vehicle to fit my needs. Terry Murphy and Co Just recently purchased a vehicle with O'regan's Toyota. I had a tag team working on looking for the best vehicle to fit my needs. Terry Murphy and Connie Scott were incredible at listening to what I wanted and did not pressure into something I couldn't afford...Awesome job. Will be recommending your dealership to all my friends, family and colleagues from Cape Breton and across the Province..Well worth the drive.... More
They are too busy to care about your vehicle properly My Prius is amazing, I love my car - I purchased it used, but not from this dealership. However, I have my vehicle serviced there. One thing I noticed My Prius is amazing, I love my car - I purchased it used, but not from this dealership. However, I have my vehicle serviced there. One thing I noticed is they are very good at adding additional costs and they are a bit careless when servicing. Here are a few examples. I purchased four Michelin Tires and brought them to Toyota to install them. I later checked my air pressure for all four tires and one of the tires was waaaaayy over the suggested PSI and it was definitely them that did this. I'm still worried about this tire, as too much pressure can damage the tire, and it made me question their competence. Secondly, during my tire change my brakes pads were very worn (however, I was unaware of this)... now two months later I need almost 600 dollars worth of brake work- new rotors and the works- all new pads.... when you take your car to a mechanic, at least from my past experience, the mechanic will mention a few things to look out for, or maybe some observations he made. DO NOT expect this from this dealership, they have neither the time or interest to point out wear and tear, because they want you to bring the vehicle back for another major job. Any other mechanic would have mentioned the terrible shape my brakes were in when the tire change occurred, and any other mechanic would have never overfilled the tires. Although they are nice, I don't believe for a minute that the mechanics are giving you special or exceptional service in any way whatsoever at Toyota. I do not plan on taking my vehicle back there and these experiences have reminded me of how vital a regular mechanic is from your local repair shop - at least you get to talk to the mechanic in person at a repair shop so you can build trust and loyalty, when this is established, they will take the time to tell you personally what else might go wrong with your car, instead of waiting for you to come back- plus they won't take your business for granted. More
She's a Superstar! We have just made our second Toyota car lease purchase with Cali and we specifically came back to her the second time because of thse exceptional serv We have just made our second Toyota car lease purchase with Cali and we specifically came back to her the second time because of thse exceptional service we received the first time. I have told this to Cali and I will repeat it here: my husband HATES salespeople and he cringed at the thought of looking for another car. He somehow forgot how great she was the first time and although I tried to remind him, his memory was short. Only 5 minutes into our appointment, Cali won him over. Although I'm sure selling is as important to her as it is for other car salespeople, she never gives you the impression that you're simply a sale. From the first time we met her, it was obvious that her mission was to make us happy. There's no xxxxxxxx with her, she gives it to you straight and genuinely asks the right questions and listens to your needs. She's personable and even when she's busy with other customers, she makes sure that you get the attention you need and doesn't make you feel rushed. More
Great service Went in for a car not expecting much, came out with a wonderful experience! Craig was great and friendly, we got a great deal on a great car Went in for a car not expecting much, came out with a wonderful experience! Craig was great and friendly, we got a great deal on a great car More