Northwest Toyota

All I can say is buyer beware and do your homework on the car you are looking for before you go to this dealership. I had negotiated a price that I could afford and was already to sign the paperwork and aft car you are looking for before you go to this dealership. I had negotiated a price that I could afford and was already to sign the paperwork and after 2-1/2 hours they came back to me saying that they could not do the price I was asking for as they would make no money. I wasn't asking for a for the to drop the price by a lot and I know full well that the price they told me they purchased the car for was a lie. All of the used models I looked at were in horrible condition. The outside of the car yes was in fine condition, the inside there were stains all over the seats, the cars were missing items that come standard with the vehicle. When I mentioned this I was told that they would just steal it out of another car. I took the car for a test drive and there was something off about it, it had a some vibration that should not have been there and when I had mentioned that, they then told me I could have another car, but I didn't want another one as they were disgusting. When I had mentioned I wanted my mechanic to look at the car before I purchased it, i was basically told no and asked why i don't trust their people. Its not that I don't trust them, but I have been dealing with my mechanic for 15 years and this was my first time working with these guys. This is not a company I would go to again at all. More

I didn't had very high expectations with this dealership when I entered the showroom as I saw the sales person are walking around or gossiping with each other on their desks. However, some of the dealership when I entered the showroom as I saw the sales person are walking around or gossiping with each other on their desks. However, some of them were definitely busy with customers. I initially had to wait for a while to meet the sales rep with whom I made the appointment, but then he handed me over to another sales rep (Manmohan Gill) as he was busy with another customer and I was running out of time. This guy, Manmohan Gill, seems to be a very experienced sales person. By his initial conversation, it seems that he is not much interested to sale anything. He was not trying to convince me about anything and was simply asking some very simple and straight forward questions. It took him some time before he came back with the offer (trade-in with new car) which I couldn't reject. This gentleman knows his job well and I am sure he can read his customers very well. Before going to this dealership, I have been to 3 more locations and this person gave me the best deal without any negotiations. He is the kind of salesman who would come to the point straight without giving any useless or false statements. This review of mine is only about the salesman and I DO NOT HAVE any opinion about the dealership as a whole because I didn't got much chance to deal with anyone else. More

Hello stay away from these people's they are bunch of liars . Quality of work poor . I bought a new vehicle 2011 in used condition from them. When selling they are totally different people after that reg liars . Quality of work poor . I bought a new vehicle 2011 in used condition from them. When selling they are totally different people after that regarding the service and to fix something they always say its not covered under warranty. Stay away from them More

No knowledge of vehicles for a salesman. Lied all the way through (typical behaviours but obvious), not good with keeping up with their promises and scheduled services. Dealer depends on another dealer way through (typical behaviours but obvious), not good with keeping up with their promises and scheduled services. Dealer depends on another dealer :). More

excellent Staff. turnaround wasnt fast but at least they notify you right away the status & apologize for the Delay ...good /excellent customer service....i would assume that was busy due to the snow storm notify you right away the status & apologize for the Delay ...good /excellent customer service....i would assume that was busy due to the snow storm the day before . people in the dealership was accomodating makes you feel at home. Manny ...hats off to you ...for keeping me up to date with the status of my car . & most of all you made other customers feel at home by notifying of status & wait time...thanks for going above & beyond !!! Gus, thank you very much for taking time to explain the full detail & the purpose of the Traction button on my Venza...& the VSC system & for displaying good service ...& also doing a test run ...i was shocked at the potential capabilities of my Car....thank you very much ...really appreciated your time on this ...knowing that you guys were catching up with the service due to the snow storm the day before...awesome dealership ...great teamwork...& most of all ...make my wait worthwhile !!! stayed for at least 1-1 1/2 hrs...but worth it ...met 2 awesome people !!! More