Northway Ford Lincoln

Recently purchased a 2018 150 sport model pickup Hi we recently attended a bbq at your dealership and ran into Chad Murphy who we had purchased our 2014 pickup from 4 years ago. We chatted for a bit Hi we recently attended a bbq at your dealership and ran into Chad Murphy who we had purchased our 2014 pickup from 4 years ago. We chatted for a bit and then decided to take a 2018 model for a drive. Well needless to say we purchased the vehicle. Our decision was due to Chad and the dealership offering us a trade in value we couldn’t refuse. Chad takes the haggle out of haggle. We knew from past experience that he would take care of any after purchase concerns we encountered; this made the decision that much easier. Thanks Northway and Thanks Chad. Phil Stuart More

Great and easy to deal with Paul made the purchase of our van a very smooth experience. He was easy to deal with, listened to what we wanted and came through with it. I highly re Paul made the purchase of our van a very smooth experience. He was easy to deal with, listened to what we wanted and came through with it. I highly recommend dealing with him More

recommend northway ford brantford to everyone I have nothing but good things to say abiut northway,very good dealership,they look after me quite fine and I would tell everyone to go there,they r t I have nothing but good things to say abiut northway,very good dealership,they look after me quite fine and I would tell everyone to go there,they r the best More

I was 100% satisfied with my experience I must say Mack must wake up, and eat a bowl of excellence every morning. I'm talking top of the line customer service, best prices in town, and grade I must say Mack must wake up, and eat a bowl of excellence every morning. I'm talking top of the line customer service, best prices in town, and grade A quality products. The friendliness is out of this world, you might even mistaken him as family, and take him home. More

Unparalleled Customer Service Our salesperson, Riley Hadall made all the difference. He promised us on our first visit that he would do his very best to get us the best possible of Our salesperson, Riley Hadall made all the difference. He promised us on our first visit that he would do his very best to get us the best possible offer for our personal needs, and he delivered. We live in Toronto, and we were visiting family in Brantford when we decided to visit Northway Ford Lincoln to gather information as we decide on a new vehicle. Riley greeted us with a friendly handshake and smile in the parking lot, and helped direct us to the type of vehicles we would like and need the most. We decided the 2018 Ford Escape was the vehicle we were most interested in, and he moved forward with his wealth of information about the Escape. Riley was very knowledgeable, he answered all of our questions, and he was simply so likable, we were tempted to purchase on the spot. We took the information he provided back to our home Ford dealerships in Toronto/GTA, and although they too were able to make incredible offers, none of the sales people we dealt with had the charisma, patience and honesty of Riley. We took our best offer from the Toronto dealership to Riley (on a vehicle that had one upgrade of sensory detection more than the Escape at Northway), and he and his manager, Mike Pizzuti matched it (minus the amount for the sensory detection upgrade). Not only was it the best offer for what we were looking for, but it was also with the right salesperson. I should also note, Riley made several calls for us while he was off duty, which also demonstrated his selfless desire to provide the absolute best customer experience in addition to an admirable and dedicated work ethic. Overall, we are so very pleased with the high-caliber customer service, and the beautiful new Escape we drove off the lot. Thank you Riley, Mike and the rest of the team at Northway Ford Lincoln. We would be happy to recommend Northway Ford Lincoln to everyone and anyone in our networks. It was more than worth the drive from Toronto. More

Great customer service Mackenzie and the people at ford did it again, 100% satisfied with my focus ST. Gave me a great deal and they’re great people to work with! Found out Mackenzie and the people at ford did it again, 100% satisfied with my focus ST. Gave me a great deal and they’re great people to work with! Found out something that would work for me and found it ASAP not a single complaint! More

Excellent customer service I was appreciative of Seans patience and he listened to what i wanted and didn't waste my wifes and my time, he explained all options available .i als I was appreciative of Seans patience and he listened to what i wanted and didn't waste my wifes and my time, he explained all options available .i also apreciated Bernard Ho's pateince when explaning all our finance options and warrantys avalible More

Excellent Customer Service when i walked into Northway Ford last Sunday, I met Aranjot, what a great experience. All questions were answered accurately. Best Deal and best de when i walked into Northway Ford last Sunday, I met Aranjot, what a great experience. All questions were answered accurately. Best Deal and best dealer experience so far. Thanks again Aranjot. More

Extremely smart and fluent with the complete ford vehicle family. Any questions were answered promptly and accurately. Made me feel important and like my concerns ma and fluent with the complete ford vehicle family. Any questions were answered promptly and accurately. Made me feel important and like my concerns mattered. More