Bought a used car, not even 3 months down the road and it has been in and out of the dealer numerous times. Poor fuel mileage, misfiring, tune up, etc. We regret this purchase.
MOST of the employees at Northway Ford that we encountered from inquiry to purchase to delivery were outstanding. We would recommend Brandon Sparkman for sales, but he is no longer employed there. Lori in business was awesome, Jenn, Jeremy and Tammy in service are phenomenal, and Katie in follow up is very professional.
Although the sales experience was good, we are not happy with the after care with the extended warranty. We were valued the first 30 days by the sales management, but they couldn't care less now. Service has had to handle our claims, and even that can only go so far.