Northstar Ford Cochrane
Cochrane, AB
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103 Reviews of Northstar Ford Cochrane
Mike is the best! Service was excellent! From the phone booking with Mike to picking up my truck everything went perfectly! Thank you to the techs who did the work and Service was excellent! From the phone booking with Mike to picking up my truck everything went perfectly! Thank you to the techs who did the work and the service writer (Mike) they made my repairs almost a pleasure. More
Second F150 From Them I'm pretty particular about vehicles and the overall sales process/interaction and in summary can highly recommend this dealership. I wasn't in a hur I'm pretty particular about vehicles and the overall sales process/interaction and in summary can highly recommend this dealership. I wasn't in a hurry to buy, but salesperson Randy (and sales manager Brian) did their diligence to find me the right vehicle optioned exactly the way I wanted it. Like any consumer, I did my 'dealer' shopping' initially, but literally within minutes of conversations and visits with others, I knew Northstar would be where I would buy. I've had interactions with all facets of this dealership (parts, detailing, service etc - with a shout out to Amanda in service for some post sales assistance recently) and have had great experiences. Given their province wide reach they are a bigger player - but really like the small town feel of the Cochrane operation. More
Great Experience It was wonderful working with Darryl Renneberg. He made the complete sales process from beginning to end an enjoyment without any pressures. Recommend It was wonderful working with Darryl Renneberg. He made the complete sales process from beginning to end an enjoyment without any pressures. Recommend working with him to anyone reading this. More
Fair, open, willing to actually help make the deal work I had been looking for a new truck for a while which meant a number of visits to various dealers around Calgary. For various reasons, I wasn't impres I had been looking for a new truck for a while which meant a number of visits to various dealers around Calgary. For various reasons, I wasn't impressed with any of them. It was simply by chance that I ended up at Northstar Ford in Cochrane and met up with Randy Braun. To make a long story short, his professionalism, attention to customer needs and his friendliness all contributed to making buying a vehicle from them something very easy to do. Some post-buying issues did crop up with the truck and all was dealt with quickly and with no fuss - can't say the same for other dealers in the Calgary area that I've dealt with over the years. Would definitely return to this dealership for my other vehicle needs in the future. Thanks muchly Randy and also, kudos to the entire Northstar team in Cochrane. You guys and gals rock! More
Great Experiences! Randy has been instrumental in helping us end up with the vehicle that we own, and love today. He was very helpful in searching and finding us the Es Randy has been instrumental in helping us end up with the vehicle that we own, and love today. He was very helpful in searching and finding us the Escape that my wife wanted, with the options that we wanted. Months later, my wife was not happy with the vehicle, it was not what she expected. Randy went beyond our expectations to get us into the Focus that we now have. He "went to bat" for us, with the Manager and Financing to get us the best deal he could. Randy has always been extremely thorough, friendly, and professional, with any of the four purchases we've made through him, as shown by us coming back to him each time. All aspects of this dealership have been a great experience, but Randy stands out to us! Thank You Randy! More
Lloyd Maier I found the staff very helpful and friendly, and good coffee to. I would recommend Northstar Ford for there professional service and sales department I found the staff very helpful and friendly, and good coffee to. I would recommend Northstar Ford for there professional service and sales department to anyone. More
Quality Service I purchased a used F-150 from this dealership. I found their service professional and attentive, in a laidback environment. Daryl went out of his wa I purchased a used F-150 from this dealership. I found their service professional and attentive, in a laidback environment. Daryl went out of his way to prepare the vehicle for viewing and took the time to listen and understand our requirements. I recently had an issue with a warning light on the dash. Northstar Cochrane arranged for the vehicle to be checked out and returned promptly, at no charge to us. Quality service in a no pressure environment. More
Awesome Service I love North Star Ford! Randy was awesome to deal with, so friendly and helpful. He took the time to show me all of the features of my new Escape and I love North Star Ford! Randy was awesome to deal with, so friendly and helpful. He took the time to show me all of the features of my new Escape and made sure I was comfortable with everything before I drove off. When it comes time for oil changes, the staff is always friendly and courteous. It really is a great dealership. More
Purchased the third pick-up in 4 years Last November, I purchased the third F Series pick-up from Randy Braun/Northstar Cochrane since 2012. In every case, I did my homework on the expected Last November, I purchased the third F Series pick-up from Randy Braun/Northstar Cochrane since 2012. In every case, I did my homework on the expected price and Randy got the price I was looking for. I know that Randy works for Northstar, but he's not afraid to take a reasonable offer to his manager and get the deal closed. Randy makes me feel that he's working for me, not the dealership. More
Great Experience purchasing a car At Northstar Ford in Cochrane, you aren't going to find the fanciest designer sofas in the customer lounge, nor is the coffee all that trendy... but l At Northstar Ford in Cochrane, you aren't going to find the fanciest designer sofas in the customer lounge, nor is the coffee all that trendy... but let's face it, you aren't here for coffee or to sit around waiting. You are here to look for cars and what makes Northstar Ford Cochrane great are the sales staff. They are down to earth and always willing to help you out. They aren't pushy and they really know their facts about the cars. We worked with Anthony, Jodi and Brian to purchase our new Mustang and the experience was great. Anthony even came in one his day off so that he could personally deliver the car to us. He went to great lengths to find the perfect set of rims for the winter tires as well. More