Northstar Ford Calgary - Service Centre
Calgary, AB
2,393 Reviews of Northstar Ford Calgary - Service Centre
Fast and friendly Friendly, immediate service. I was kept informed as to what was going on throughout the appointment, and was offered a few further suggestions based Friendly, immediate service. I was kept informed as to what was going on throughout the appointment, and was offered a few further suggestions based on my mileage, but didn't feel pressured at all into agreeing to them. More
Service great! Excellent and prompt service. I have been dealing with this dealership for many years and service today was great. After booking a maintenance # 3 I a Excellent and prompt service. I have been dealing with this dealership for many years and service today was great. After booking a maintenance # 3 I asked for the car to be ready by 3pm and all work was done on time. Thank you! More
Oil Change Excellent Service! I took my Ford Escape in for an oil change and was greeted by Lynn Edwards. She was very friendly and efficient and took me in Excellent Service! I took my Ford Escape in for an oil change and was greeted by Lynn Edwards. She was very friendly and efficient and took me in right away. I came back after an hour and half and she was right there with the paperwork ready for me to sign and pay. She even went and brought my vehicle around from the back for me. I am very happy with the service that Lynn and Ford provided. I know I had previously dealt with another gentlemen who was rude and uncooperative and wouldn't help unload my winter tires for me as it was almost time for him to leave! Really? Is this not your job? This really made me question whether I would come back to your location. However, Lynn is awesome and I was very pleased with your service this visit. More
F-150 Alignment I had an appointment for an alignment but Nalen and the service technician accommodated an oil change as well as repaired/replaced front rotors and wi I had an appointment for an alignment but Nalen and the service technician accommodated an oil change as well as repaired/replaced front rotors and windshield wipers (maintenance plan). They also repaired a transfer case leak and repaired an electronic module in the transmission (warranty) that I was unaware of. Great work. More
Oil change Very efficient two people when we entered service bay. Very friendly. We were taken in immediately and all lights were checked before we could leave Very efficient two people when we entered service bay. Very friendly. We were taken in immediately and all lights were checked before we could leave the car. More
Miscellaneous Costs First and last time to have my vehicle serviced there. Nobody likes miscellaneous costs. I booked my appointment was quoted what the work would cost b First and last time to have my vehicle serviced there. Nobody likes miscellaneous costs. I booked my appointment was quoted what the work would cost but when I went to pick it up there is a miscellaneous cost a little over 10% of the quoted price. I was told it was a imposed government fee that everyone charges. When I said I had not paid it before as a miscellaneous charge. The response was simply that lots of shops just incorporate it into their price (ie not miscellaneous but up front - no surprises) but we like to do it this way. Shady on price estimates lends me to question how you will be dealt with if there is a serious problem. Better places to have your vehicle serviced. More
f 150 service I arrived at the service door 20 min before my appointment and even though there was door issues lynn was out to greet me in less than 3 min I arrived at the service door 20 min before my appointment and even though there was door issues lynn was out to greet me in less than 3 min More
Battery replacement Completed efficiently. Tested old battery and replaced it with a new one. No charge for new battery. Battery warranty was honoured and i was happy Completed efficiently. Tested old battery and replaced it with a new one. No charge for new battery. Battery warranty was honoured and i was happy More
Excellent , professional Greeted by Mitch by first name . They were on time --no delays Very helpful, listened and uderstoond my concerns Rob also greeted me and was very Greeted by Mitch by first name . They were on time --no delays Very helpful, listened and uderstoond my concerns Rob also greeted me and was very helpful and interested in ensurig that the servise needs were going to be addressed More
Service Review Service excellent and timely. I had a scheduled appointment and was taken on time. The vehicle was ready promptly, and I was called if there were a Service excellent and timely. I had a scheduled appointment and was taken on time. The vehicle was ready promptly, and I was called if there were any issues that were not discussed with me at the time of check in. More