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Northstar Ford Calgary - Service Centre
Calgary, AB
2,396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,396 Reviews of Northstar Ford Calgary - Service Centre
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December 30, 2016
great experience Fiona was a pleasure to deal with and always got back to me vary quickly to answer any questions i had. All the work was covered under warranty which Fiona was a pleasure to deal with and always got back to me vary quickly to answer any questions i had. All the work was covered under warranty which made me even happier. More
by Mike
Verified CustomerEmployees Worked With
Fiona Rea
December 29, 2016
Very caring and helpful My service technician went above and beyond to assist with my Bluetooth. My late husband took care of any electronics so didn't have a clue how to res My service technician went above and beyond to assist with my Bluetooth. My late husband took care of any electronics so didn't have a clue how to reset after service. Cassandra helped me out and I think that I can do it myself if I need to. More
by DBARTUSEK
Employees Worked With
Cassandra Walker
December 27, 2016
Excellent abs expedient No issues and concerns. Matters where felt with promptly. Felt the service provided to me was beyond satisfaction. Will definitely bring my vehicle ba No issues and concerns. Matters where felt with promptly. Felt the service provided to me was beyond satisfaction. Will definitely bring my vehicle back to this branch. More
by CAT.OGRADY3
Employees Worked With
Cassandra Walker
December 27, 2016
Oil change Always great service by Fiona she does her job top notch! Have never been dissatisfied with her level of professionalism! I wouldn't take my car to an Always great service by Fiona she does her job top notch! Have never been dissatisfied with her level of professionalism! I wouldn't take my car to anyone else! Brittany baker in appointments was awesome and very friendly also! More
by FRISONM
Employees Worked With
Brittany baker, Fiona Rea
December 26, 2016
Overall disappointed The people who helped me from the dealership were very nice. They did their best to help me out in every way they could. I was very frustrated with t The people who helped me from the dealership were very nice. They did their best to help me out in every way they could. I was very frustrated with the vehicle itself and the fact that the part failed. After I had to struggle to get the support of the dealership, they struggled to follow through with the finish time. I again had to fight to get what I was promised to get. I would not recommend any one use the Ford dealership not for the people Who work there, but for the policy's in place that are there to make Ford money. I am very disappointed with the overall experience. More
by NWIEBE83
Employees Worked With
Damian Banick
December 24, 2016
Excellent! Very efficient and understanding of my time constraints. Great service and very friendly staff! My regular service required additional work and they w Very efficient and understanding of my time constraints. Great service and very friendly staff! My regular service required additional work and they were very clear what needed to be done and got it done faster than they said they would. Very happy with my service and will always return to Northstar Ford! More
by FBMELLON
Employees Worked With
Fiona Rea
December 23, 2016
service completed but unfriendly/lack of caring i've had my truck serviced at this location multiple times. service advisors are almost always unfriendly, abrupt, and sometimes outright rude. this i've had my truck serviced at this location multiple times. service advisors are almost always unfriendly, abrupt, and sometimes outright rude. this is a consistent feature of my visits to northstar. one time i was scolded like a child for stepping out of my vehicle once i was past the bay doors. on this last visit i had to wait for a girl to stop chewing food before she would talk to me to return my keys. vehicle service is timely, but they consistently leave mud/dirt on the floor of my vehicle. i've had to reposition my battery and circuit covers multiple times as the technicians leave them off to the side. like they say, it's the small things that count... the only reason i keep dropping my vehicle off for service is because it is close to where i live. i take my other vehicle to shaganappi GM and the difference in service is actually astonishing. More
by rm
Employees Worked With
i hesitate to put specific names; i have the same problems almost every single time I bring my vehicle to the shop
December 23, 2016
Awesome experience as usual. Great service friendly staff always happy servicing here. Bought here and service here all the time could not ask for better service. Adam in finance Great service friendly staff always happy servicing here. Bought here and service here all the time could not ask for better service. Adam in finance was awesome so was nate in sales and Fiona in service. More
by AADARWICHE
Employees Worked With
Nathan Epp, Fiona Rea, Adam Darwiche
December 22, 2016
Christmas Cheers!! Needed to get remote for truck. Service was quick and painless which was awesome on a very busy day. Thank you for stepping up and Merry Christmas to Needed to get remote for truck. Service was quick and painless which was awesome on a very busy day. Thank you for stepping up and Merry Christmas to all your team. Cassandra your awesome! More
by KENBISSONETTE
Employees Worked With
Cassandra Walker
December 22, 2016
Good service We have deal with Northstar Ford and before Crowfoot Ford for many years of excellent service. we would like to recommend Cassandra and Fiona to all p We have deal with Northstar Ford and before Crowfoot Ford for many years of excellent service. we would like to recommend Cassandra and Fiona to all prospective clients. We hope these dedicated women are well recognized for their friendly and helpful manner. We will be advising our employees and clients that the best service in NW Calgary is at Northstar! May all the staff at Northstar enjoy a wonderful Christmas season and a healthy and prosperous New Year! Your truly Malcolm T McDonald President Makoa Enterprises (Africa) Ltd 6620 Silver Springs Cres NW Calgary, Alberta Canada T3B3R4 More
by SEISMC
Employees Worked With
Cassandra Walker
