Northstar Ford Calgary

Friendly and professional The service advisor I dealt with was very friendly and curtious. She called me with an update on how my car service was going and was very professiona The service advisor I dealt with was very friendly and curtious. She called me with an update on how my car service was going and was very professional. More

Routine maintenance - but extraordinary service! I am very pleased to enthusiastically recommend NorthStar Ford, Calgary; for their excellent service on an ongoing basis. The very dedicated team of I am very pleased to enthusiastically recommend NorthStar Ford, Calgary; for their excellent service on an ongoing basis. The very dedicated team of professionals, from the person who first greets you, to the staff in the main waiting area; make me feel like I am their most important customer of the day. On the service end, team lead Fiona Rea is a dedicated and talented professional. She genuinely enjoys her job and it shows in her dedication to service and her customer's needs. I deem it a privilege to highly recommend Fiona and the entire team at NorthStar Ford, Calgary. More

Finally Have to say of all the many visits to Ford over the last couple years the last two visits (one lead to another within a few days) were finally impress Have to say of all the many visits to Ford over the last couple years the last two visits (one lead to another within a few days) were finally impressive. I had a new girl who was training. She was very helpful, she heard my needs and looked into solving them for me. This review is based on these two visits. I have never before wanted to take the time to do this. More

Outstanding Experience Without a doubt I always have the best experience at Northstar Ford. Fiona my service adviser is the best. She is courteous, always willing to help an Without a doubt I always have the best experience at Northstar Ford. Fiona my service adviser is the best. She is courteous, always willing to help and goes above and beyond to make me feel comfortable. More

Replace glass on main navigation screen These repairs was done to my satisfaction an in the time frame that was promise. The service agent Lynn was excellent in the handling of my service ne These repairs was done to my satisfaction an in the time frame that was promise. The service agent Lynn was excellent in the handling of my service needs on my vehicle. She is an asset to North Star Ford and should be reconize for her PR skills. Thank you Lynn an I look forward to you assisting me again. Regards Steven Miller. More

Excellent Service Fiona in service goes above and beyond. She turned around what could have been a bad experience. She listened to my concerns and found both an immedi Fiona in service goes above and beyond. She turned around what could have been a bad experience. She listened to my concerns and found both an immediate resolution to the issue but also a long term solution to avoid the same situation happening again on future visits. More

Very good service Everyone was very friendly. And very efficient when working on tne car. The service was suppose to take 2 days but it only took 1, which is great. Everyone was very friendly. And very efficient when working on tne car. The service was suppose to take 2 days but it only took 1, which is great. More

FMPP and check of steering Britanny and her supervisor did a great job of having the vehicle FMPP done. But, the big item was the tie rods had been replaced, under warranty, in Britanny and her supervisor did a great job of having the vehicle FMPP done. But, the big item was the tie rods had been replaced, under warranty, in November. The steering did not feel right and the tevhnicians did a great job of addressing the problem. I haven't had a chance to check it on a trip, yet. Everyone was polite and every effort was made to address my concerns. More

Exceptional Customer Service Had an issue with tail gate, work completed in a timely manner and was covered under warranty. The service department is effecient and staff are all Had an issue with tail gate, work completed in a timely manner and was covered under warranty. The service department is effecient and staff are all very friendly. More

Professional and on time My truck was booked in first thing in the morning which allowed me to get to work by 8:00 am. The repairs were made. The vehicle was ready for pickup My truck was booked in first thing in the morning which allowed me to get to work by 8:00 am. The repairs were made. The vehicle was ready for pickup at the promised time. Everything went as planned. More