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Northstar Ford Calgary
Calgary, AB
2,678 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,678 reviews
March 30, 2016
Took $2000. Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, I lost $2,000. because I needed new car, couldn't wait it anymore. They are nice BEFORE made a contract. Detail: When I and my wife went to see a dealer on September 2015, I supposed to buy Explorer XLT, but ordered the Limited instead, because of the dealer who was Jason Suitor explained very well about the capabilities of the Limited before I ordered the car. Over two months later, the car came in, but there was few noticeable scratches which were okay for me, but no function installed the dealer told us.-It was Blind Spot Light, my wife always wants the function, so I am for sure he told us it is included as standard. They gave me options which doesn't make sense such as 1. Just pick the (wrong)car up. 2.pay extra and wait more two months. I ordered the 4wheels drive for the winter, but when they finally agreed with re-order of the car, I wasted three weeks again, because the dealer didn't want to have responsibility anymore and the manager, Greg Amir didn't answer well. We had to E-mail several times, and made voice massages keep going. When I asked refund of the $2,000 deposit, they denied. We waited another over two months, but it never comes till early of February. ; the manager told me that he will push it, so it won't wait as much as I did. I couldn't believe that I paid $2,000 of down payment and wait almost 6months for a car. Really disappointed about the Service of North Star Ford, and I had to get another car instead waiting it. I lost my deposit. More
by lch83ce
Employees Worked With
Jason Suitor
Helpful March 30, 2016
Winter tyres switched. I had my winter tyres switched, the service was superb. My service tech Lynn was prompt ,professional & friendly. Overall, I was pleased with the ser I had my winter tyres switched, the service was superb. My service tech Lynn was prompt ,professional & friendly. Overall, I was pleased with the service I received. More
by FROSTYFEET
Verified CustomerEmployees Worked With
Lynn Edwards
March 30, 2016
👍👍👍 Very quick and did the work requested at a competitive price. The young lady who checked me in was professional and business focused. The dealership w Very quick and did the work requested at a competitive price. The young lady who checked me in was professional and business focused. The dealership was clean and neat. More
by simon.cropper
Employees Worked With
March 29, 2016
Great experience The option to drop off your vehicle is convenient for me because of my work hours. This visit tho I really felt comfortable with Fiona communicating w The option to drop off your vehicle is convenient for me because of my work hours. This visit tho I really felt comfortable with Fiona communicating with me and keeping me up to date on my car. She is so friendly and a pleasure to to business with. Thank you! More
by AHOYRUP
Employees Worked With
Fiona Rea
March 29, 2016
Exceeding expectation My Service Rep did an excellent job communicating the resolution of suspected warranty issues and process. Although I understood I did not completely My Service Rep did an excellent job communicating the resolution of suspected warranty issues and process. Although I understood I did not completely agree . The good news is my Rep heard my frustration and resolved the issue with no additional cost . This not only met but exceeded my expectation?? Look forward to next service Keith More
by KEITHMUIR44
Employees Worked With
Nathan Epp, Mitch Coppieter
March 29, 2016
Great people great service Only dealership I bring my truck to. Bought my truck at cam Clark and no longer take it there because service is sub par to north star Only dealership I bring my truck to. Bought my truck at cam Clark and no longer take it there because service is sub par to north star More
by NICKSCHAFFLAND
Employees Worked With
March 29, 2016
Ford Edge Mav was very helpful in securing our new Edge for us. Walked us through our various options, as the vehicle we wanted was not easily found. Mav and th Mav was very helpful in securing our new Edge for us. Walked us through our various options, as the vehicle we wanted was not easily found. Mav and the team made the entire purchase go very smooth and handled everything promptly and professionally. The one compliant we have is that as soon as we obtained our new vehicle, there was no follow up (although it was promised that we'd hear from them within a couple of weeks). Good thing is that we've not had any issues with the Edge. More
by Tracey Drach
Employees Worked With
Maveen Kaura
March 29, 2016
Excellent Customer Service Even though I live in the Beltline, NorthStar Ford's excellent customer service keeps me coming back. Their customer service is professional and frie Even though I live in the Beltline, NorthStar Ford's excellent customer service keeps me coming back. Their customer service is professional and friendly, and I've always been treated with respect. You can tell that NorthStar greatly values their customers. More
by CKAGLEA
Employees Worked With
Fiona Rea
March 29, 2016
ask $2000 deposit, wrong car released. no reund. Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, Bait, and ask $2,000 deposit, Wrong car released. re-order after 3weeks argue, made me wait HALF YEAR for new car, -> Never give me back the deposit, I lost $2,000. because I needed new car, couldn't wait it anymore. They are nice BEFORE made a contract. Detail: When I and my wife went to see a dealer on September 2015, I supposed to buy Explorer XLT, but ordered the Limited instead, because of the dealer who was Jason Suitor explained very well about the capabilities of the Limited before I ordered the car. Over two months later, the car came in, but there was few noticeable scratches which were okay for me, but no function installed the dealer told us.-It was Blind Spot Light, my wife always wants the function, so I am for sure he told us it is included as standard. They gave me options which doesn't make sense such as 1. Just pick the (wrong)car up. 2.pay extra and wait more two months. I ordered the 4wheels drive for the winter, but when they finally agreed with re-order of the car, I wasted three weeks again, because the dealer didn't want to have responsibility anymore and the manager, Greg Amir didn't answer well. We had to E-mail several times, and made voice massages keep going. When I asked refund of the $2,000 deposit, they denied. We waited another over two months, but it never comes till early of February. ; the manager told me that he will push it, so it won't wait as much as I did. I couldn't believe that I paid $2,000 of down payment and wait almost 6months for a car. Really disappointed about the Service of North Star Ford, and I had to get another car instead waiting it. I lost my deposit. More
by Ford
Employees Worked With
Greg Amir, Jason Suitor
March 28, 2016
Excellent quick service Lynn Exceeded expectations. Car was ready earlier than expected. Was called promptly and service was great. I will definitely return for my servicing Lynn Exceeded expectations. Car was ready earlier than expected. Was called promptly and service was great. I will definitely return for my servicing needs and recommend the service. More
by AD
Employees Worked With
Lynn Edwards
