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Northstar Ford Calgary
Calgary, AB
2,687 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,687 reviews
June 07, 2016
Get a new building already Finally got thru the service line (used to getting voicemail, and don't even get me started on the ongoing challenge of trying to get my boyfriend's b Finally got thru the service line (used to getting voicemail, and don't even get me started on the ongoing challenge of trying to get my boyfriend's brand new F350 king ranch in for service, which he purchased at North Star! I don't think he's had it there more than once for service because he can't even speak to a human to book an appointment!) to book an oil change and was asked if I wanted to wait for my truck while they were servicing it or drop it off in the morning and pick up at 5pm. I opted to book a "wait for it" appointment because this hasn't been an option at past appointments. I showed up for the appointment and they told me it wasn't recorded as a "wait" but they would try to get it in. 2 hours of waiting in the extremely busy sales centre/service waiting area that made me feel claustrophobic, it was finally done. After carefully maneuvering around the jam packed parking lot, I was happy to be out of there. The service advisors are great once you get there but wow, North Star Calgary is in such desperate need of a new building, more space, better organization...I'm tempted to host a fundraiser for them. Come on NS, don't make me drive to Cam Clark again. More
by SUZANNEMILLSHAMPSON
Verified CustomerEmployees Worked With
Not sure
June 07, 2016
Great service Truck was in for it's second scheduled service visit, in on time and out at the promised time. No fuss just good service period. Truck was in for it's second scheduled service visit, in on time and out at the promised time. No fuss just good service period. More
by sddaniel
Employees Worked With
Mitch Coppieter
June 06, 2016
Can't fix anything Every time I take my vehicle there I end up having to then take it back a week later. This most recent time I had my regular service and my tires rota Every time I take my vehicle there I end up having to then take it back a week later. This most recent time I had my regular service and my tires rotated, now my engine won't overheat. The vehicle littearlly says; pull over now. Thanks Northstar. Last time I went in, I didn't even make it 1km down the road before my check engine light came on. My vehicle is a 2014 this shouldn't happen... my 1988 beat up truck was more reliable. To make things worse the service sucks. Last time I was there the shuttle driver got mad at me because apparently my drop off location was too close to the train station. He insisted I take the train and not the shuttle. So this time; I book my appointment, I'm assured by the person who did the booking that they supply train tickets...on the day of, no tickets...great. More
by RORY.SIDDALL
Employees Worked With
Fiona Rea
June 06, 2016
Oil Change and CD player fix I felt silly complaining about my CD player but Mitch let me know that it should absolutely be looked at, and he let me know that they were able to fi I felt silly complaining about my CD player but Mitch let me know that it should absolutely be looked at, and he let me know that they were able to fix it. It is nice that any concern is treated seriously and professionally :) More
by MELINDA.CASSIDY
Employees Worked With
I don't know who I spoke to on the phone when I made the appt and also when I picked my car up but both ladies were very helpful and friendly., Mitch Coppieter
June 06, 2016
Excellent service and advice I cannot say enough on how professional and knowledgeable the staff at Northstar are, especially my 'go to' service person Mitch. I feel that customer I cannot say enough on how professional and knowledgeable the staff at Northstar are, especially my 'go to' service person Mitch. I feel that customer service is paramount with all of the staff from the feedback I have received when having service done. In closing, I have dealt with Mitch on every service visits so far and he always exceeds my expectations. More
by JMCE2749
Employees Worked With
Received great information and service from behind the scenes mechanics - did not get their names ..., Mitch Coppieter
June 06, 2016
Car Service I have the extended service plan so no costs were charged for the routine service. My car was ready to pick up at he time promised. I have the extended service plan so no costs were charged for the routine service. My car was ready to pick up at he time promised. More
by LBGREEN0
Employees Worked With
Nathan Epp, Lynn Edwards
June 03, 2016
Great place! Fast service, everyone was very nice, car was done on time and some defects were found on warranty. Shuttle was fast both to and from dealership. Fast service, everyone was very nice, car was done on time and some defects were found on warranty. Shuttle was fast both to and from dealership. More
by JARROD HANSON
Employees Worked With
Mitch Coppieter
June 03, 2016
my trunk button was not working. Mitch was very polite and professional in assisting me to resolve our issue with the trunk button. Mitch also had a new Ford logo put onto the car as Mitch was very polite and professional in assisting me to resolve our issue with the trunk button. Mitch also had a new Ford logo put onto the car as the original had fallen off. Thank you for your help. More
by TRUDYB
Employees Worked With
Mitch Coppieter
June 03, 2016
Excellent Really friendly service received. Workmanship was 1st class. Vehicle was also really cleaned well. They are almost as good as the Quick lane in Fort Really friendly service received. Workmanship was 1st class. Vehicle was also really cleaned well. They are almost as good as the Quick lane in Fort McMurray. Good job. More
by GORDON.BAATJES
June 03, 2016
Miss communication cleared up. I am not from Calgary and was told how long my appointment should take. What I was not told was that my appointment was not the first in line so I wou I am not from Calgary and was told how long my appointment should take. What I was not told was that my appointment was not the first in line so I would have to wait most on the day. I was not prepared for that. The work was done very well as as early as possible to assist me in my wait. Dispite this the shop did very well. More
by ALec
Employees Worked With
Lynn Edwards
