Northstar Ford Calgary

Oil Change and CD player fix I felt silly complaining about my CD player but Mitch let me know that it should absolutely be looked at, and he let me know that they were able to fi I felt silly complaining about my CD player but Mitch let me know that it should absolutely be looked at, and he let me know that they were able to fix it. It is nice that any concern is treated seriously and professionally :) More

Excellent service and advice I cannot say enough on how professional and knowledgeable the staff at Northstar are, especially my 'go to' service person Mitch. I feel that customer I cannot say enough on how professional and knowledgeable the staff at Northstar are, especially my 'go to' service person Mitch. I feel that customer service is paramount with all of the staff from the feedback I have received when having service done. In closing, I have dealt with Mitch on every service visits so far and he always exceeds my expectations. More

Car Service I have the extended service plan so no costs were charged for the routine service. My car was ready to pick up at he time promised. I have the extended service plan so no costs were charged for the routine service. My car was ready to pick up at he time promised. More

Great place! Fast service, everyone was very nice, car was done on time and some defects were found on warranty. Shuttle was fast both to and from dealership. Fast service, everyone was very nice, car was done on time and some defects were found on warranty. Shuttle was fast both to and from dealership. More

my trunk button was not working. Mitch was very polite and professional in assisting me to resolve our issue with the trunk button. Mitch also had a new Ford logo put onto the car as Mitch was very polite and professional in assisting me to resolve our issue with the trunk button. Mitch also had a new Ford logo put onto the car as the original had fallen off. Thank you for your help. More

Excellent Really friendly service received. Workmanship was 1st class. Vehicle was also really cleaned well. They are almost as good as the Quick lane in Fort Really friendly service received. Workmanship was 1st class. Vehicle was also really cleaned well. They are almost as good as the Quick lane in Fort McMurray. Good job. More

Miss communication cleared up. I am not from Calgary and was told how long my appointment should take. What I was not told was that my appointment was not the first in line so I wou I am not from Calgary and was told how long my appointment should take. What I was not told was that my appointment was not the first in line so I would have to wait most on the day. I was not prepared for that. The work was done very well as as early as possible to assist me in my wait. Dispite this the shop did very well. More

Great Experience as usual! Great experience, last covered work done on the full maintenance package and warranty (almost at 100K). Will continue to take my F-150 to Northstar a Great experience, last covered work done on the full maintenance package and warranty (almost at 100K). Will continue to take my F-150 to Northstar as the staff (Fiona mostly) really seems to be looking after my best interest and my truck. The only small issue I have is that Ford is a little pricey on the tires which is out of the Service groups control - Parts I hope you can adjust. Fiona, Rob and Nathan have always been fantastic and done their best to look after me even when I am a little demanding. Highly recommend that you take your vehicle there! More

No Pressure! We had an amazing experience at Northstar Ford. We first went to Northstar because we were interested in the Explorer... Ahmed met us with a smile an We had an amazing experience at Northstar Ford. We first went to Northstar because we were interested in the Explorer... Ahmed met us with a smile and an open manner, feeling us out as to where we were at in our journey and showed us what they had, including some other models that were weren't familiar with. We said we had just started shopping and he gave us his card and invited us to check out other dealerships and to call him with any questions. We visited a couple of other dealerships (not Ford) and were so turned off by their sales tactics and lack of knowledge that we returned to Northstar within a day or two. Ahmed was very helpful and we found the car we wanted. Mike in Finance was very helpful with all the paperwork and options for maintenance, etc. and Chelsea was super in explaining the numerous bells and whistles on our new Edge. Everyone from reception to the guys washing the cars in the lot were super friendly which made our experience a pleasure. We won't hesitate to return to Northstar for our next vehicle! Thanks Northstar! More

Perfect professional job Thank you,Scott, for your professional job.It is very kind of you to explain everything to me.I feel very comfortable to visit North Star. Thank you,Scott, for your professional job.It is very kind of you to explain everything to me.I feel very comfortable to visit North Star. More