Northstar Ford Calgary

Oil change and 115 Point Inspection Oil change and filter well completed, and in addition changed air filter. 115 Point Inspection well discussed and explained. Service should have been Oil change and filter well completed, and in addition changed air filter. 115 Point Inspection well discussed and explained. Service should have been more helpful in initial report, in distinguishing critical items from overall list, recognizing that this is an old vehicle and not worth spending money on non-essential repairs. More

FIONA REA IS AMAZING Always on time, top notch CSR who ensure the customer is extremely happy! She always keeps me up to date on any changes required and always makes sure Always on time, top notch CSR who ensure the customer is extremely happy! She always keeps me up to date on any changes required and always makes sure my vehicle is ready on time. Fiona goes above and beyond for the customer! More

service review Very efficient with regards to booking te service and asking for waiting appointment. Service was done effectively and on time as promised. Friendly Very efficient with regards to booking te service and asking for waiting appointment. Service was done effectively and on time as promised. Friendly staff. thank you More

Great and Friendly Service from Fiona Rea and all staff Called for check up and maintenance on my Ford Escape and Fiona was able to get my vehicle in the next day and informed me of the summer inspection sa Called for check up and maintenance on my Ford Escape and Fiona was able to get my vehicle in the next day and informed me of the summer inspection sale which I was very pleasantly surprised with. Had a couple of extra items they found while servicing and Fiona contacted me right away to explain and also recommend how to proceed. When I bring my vehicle to NorthStar Ford I trust that my car will be serviced properly and honestly. Thanks so much Fiona and all the rest of the service staff. More

rusty mustang I would say the repair to the car was done very well but I believe the rust on the car should have been covered by warranty considering the car has on I would say the repair to the car was done very well but I believe the rust on the car should have been covered by warranty considering the car has only 22000 k on it and kept very clean More

Fairly smooth except for shuttle pickup. I called the shuttle driver to pick me up at 4. He asked if I could make 3:30 for pick up . I said fine. I called him at 4:10 and asked if he was I called the shuttle driver to pick me up at 4. He asked if I could make 3:30 for pick up . I said fine. I called him at 4:10 and asked if he was coming. He said I be there right after the university pick up. He did not show up until 4:35. When he arrived, I said you are late. His response: The university pick up called him at at 340 for pick up. The driver made arrangements with me for pick up at 3:30. No apology....not acceptable service. More

Excellent service The staff was very friendly and helpful. They went above and beyond what they had to do. They made feel like I knew what I was doing. LOL The staff was very friendly and helpful. They went above and beyond what they had to do. They made feel like I knew what I was doing. LOL More

Excellent and dependable. Felt very welcomed. Personnel were friendly, courteous and knowledgeable. Aspects of service were explained. Assisted with service location. Offered a Felt very welcomed. Personnel were friendly, courteous and knowledgeable. Aspects of service were explained. Assisted with service location. Offered a coffee device while waiting. Promptly served upon arrival. More

Fiona Rea Fiona is amazing!! Fiona makes sure everything is pointed out and made clear to her customers and that all issues and concerns are addressed! T.Beaur Fiona is amazing!! Fiona makes sure everything is pointed out and made clear to her customers and that all issues and concerns are addressed! T.Beauregard More

Excellent service as always! As usual, great service. Several phone calls throughout the day with updates, quick and easy ride home. All issues fixed and ready to go when I arri As usual, great service. Several phone calls throughout the day with updates, quick and easy ride home. All issues fixed and ready to go when I arrived. More