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Northstar Ford Calgary

Calgary, AB

3.9
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,684 reviews

September 17, 2016

Insurance claim process for Chev Corvette Excellent experience with this dealership. Appraiser, Andrew was great to deal with and worked hard to insure I had my car back in a timely fashion. More

by gmacphee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appraiser - Collision - Andrew.
Sep 21, 2016 -

Northstar Ford Calgary responded

gmacphee1, We’re glad that your experience at NorthStar Ford was a good one. Thank you for letting us know that Andrew is going above and beyond for his customers.

September 17, 2016

best rep ever. Fiona, has been our rep since our Truck was stolen 2 months ago. She has worked with our insurance agent every step of the way. Fiona called us if the More

by LISAMMUNDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 21, 2016 -

Northstar Ford Calgary responded

Lisa, we’re very sorry to hear about your truck, no one should have to go through that. It’s great to hear that Fiona has been able to make this unfortunate experience a little better by providing great customer service for you.

September 16, 2016

Quick repair Mitch gave a clear explanation of what might be wrong with my car, following up with a phone call at the end of the day to explain what they found. A More

by SHODGSON916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Sep 21, 2016 -

Northstar Ford Calgary responded

SHODGSON916, even though you were surprised by the price, we’re glad that Mitch was able to explain everything thoroughly and provide you with good customer service. Thanks for the review and for airing your concerns.

September 13, 2016

$140 inspection I was very impressed with the time it took them to do this inspection. Usually it takes the whole day for an oil change. So good on you! More

by NMAIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

NMAIER, it’s great to hear that your oil change was done faster than expected. We always strive to get our customers back on the road as soon as possible. We noticed you left a 3.5/5 star review, if there is anything we can do next time to improve your experience, let us know.

September 12, 2016

Great Service I am always satisfied with the service I get at Northstar. The service staff go out of their way to make your experience positive and to keep you inf More

by CHATTYJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

CHATTYJ, your continued business is much appreciated and we look forward to your future visits. We’re glad Fiona was able to give you everything you needed.

September 12, 2016

Good service Great customer service Quick and quality service Fiona is always a pleasure to deal with Work was performed in a timely manner I've always had a More

by SMACM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

SMACM, thank you for the kind words and five-star review. It’s great to hear that every aspect of your visit was a positive experience.

September 12, 2016

Excellent service Excellent service. Courteous staff. Car ready when promised. Not much more to say, I will continue to bring my car to Northstar Ford for service More

by THESALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

THESALE, thank you for the kind words and five-star review. We appreciate you saying you will continue to do business with us and we look forward to your next visit.

September 12, 2016

Wait service and winter tire change over. Went as expected. Truck was received immediately and work was done in slightly less time than estimated. A recommendation would be to have a drop in More

by MACPHERSONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2016 -

Northstar Ford Calgary responded

MACPHERSONS, thank you for the review and letting us know Brittany was helpful. We will take your suggestion into consideration because we are always looking for ways to improve our customer experience.

September 12, 2016

Good, fast service Fiona was able to describe the process for me and gave me confidence that all would be handled professionally. I am happy to bring my vehicle back wh More

by SPERLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

SPERLEY, our team makes it a point to thoroughly explain everything so our customers know what to expect. We hope this helps people to feel at ease when leaving their vehicle with us. We look forward to the next time you bring your vehicle in.

September 12, 2016

Great Service Station I am one of satisfied customer particularly Scot's approach is great. Thanks to his team too. All the work was completed well in time. More

by SANJAYMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot
Sep 15, 2016 -

Northstar Ford Calgary responded

SANJAYMA, it’s great to hear that you got everything that was expected and that the entire team was able to help.

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