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Northstar Ford Calgary

Calgary, AB

4.0
2,677 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,677 reviews

September 20, 2016

My second leased vehicle from this dealership. This is my second leased vehicle from this dealership. We did a fair bit of price comparison via emails and found this dealership to have the best pr More

by BAWCATHCART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Aimer, Sales Manager, Mike Issa, Shanna English
Sep 22, 2016 -

Northstar Ford Calgary responded

BEWCATHCART, it’s great to hear that you are enjoying the vehicle you leased from us. Your feedback is much appreciated.

September 19, 2016

Foggy headlight Quck and friendly service . My headlight kept fogging up and was since replaced through warranty. Part ordered and repairs complete next day. No furth More

by Mmusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 22, 2016 -

Northstar Ford Calgary responded

Mmusic, thank you for leaving a five-star review and letting us know that your visit with us was quick and easy.

September 17, 2016

Excellent service I recently took my vehicle in for a final check before the warranty expired and received excellent service and courteous manners from all the staff. T More

by BUTLER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2016 -

Northstar Ford Calgary responded

BUTLER5, your five-star review, repeated business and kind words are much appreciated. Our goal is to always have our customers leave happy. Thank you for letting us know we have continually been able to do that for you.

September 17, 2016

Insurance claim process for Chev Corvette Excellent experience with this dealership. Appraiser, Andrew was great to deal with and worked hard to insure I had my car back in a timely fashion. More

by gmacphee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appraiser - Collision - Andrew.
Sep 21, 2016 -

Northstar Ford Calgary responded

gmacphee1, We’re glad that your experience at NorthStar Ford was a good one. Thank you for letting us know that Andrew is going above and beyond for his customers.

September 17, 2016

best rep ever. Fiona, has been our rep since our Truck was stolen 2 months ago. She has worked with our insurance agent every step of the way. Fiona called us if the More

by LISAMMUNDELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 21, 2016 -

Northstar Ford Calgary responded

Lisa, we’re very sorry to hear about your truck, no one should have to go through that. It’s great to hear that Fiona has been able to make this unfortunate experience a little better by providing great customer service for you.

September 16, 2016

Quick repair Mitch gave a clear explanation of what might be wrong with my car, following up with a phone call at the end of the day to explain what they found. A More

by SHODGSON916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Sep 21, 2016 -

Northstar Ford Calgary responded

SHODGSON916, even though you were surprised by the price, we’re glad that Mitch was able to explain everything thoroughly and provide you with good customer service. Thanks for the review and for airing your concerns.

September 13, 2016

$140 inspection I was very impressed with the time it took them to do this inspection. Usually it takes the whole day for an oil change. So good on you! More

by NMAIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

NMAIER, it’s great to hear that your oil change was done faster than expected. We always strive to get our customers back on the road as soon as possible. We noticed you left a 3.5/5 star review, if there is anything we can do next time to improve your experience, let us know.

September 12, 2016

Great Service I am always satisfied with the service I get at Northstar. The service staff go out of their way to make your experience positive and to keep you inf More

by CHATTYJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

CHATTYJ, your continued business is much appreciated and we look forward to your future visits. We’re glad Fiona was able to give you everything you needed.

September 12, 2016

Good service Great customer service Quick and quality service Fiona is always a pleasure to deal with Work was performed in a timely manner I've always had a More

by SMACM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

SMACM, thank you for the kind words and five-star review. It’s great to hear that every aspect of your visit was a positive experience.

September 12, 2016

Excellent service Excellent service. Courteous staff. Car ready when promised. Not much more to say, I will continue to bring my car to Northstar Ford for service More

by THESALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Sep 15, 2016 -

Northstar Ford Calgary responded

THESALE, thank you for the kind words and five-star review. We appreciate you saying you will continue to do business with us and we look forward to your next visit.

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