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Northstar Ford Calgary
Calgary, AB
2,678 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,678 reviews
December 21, 2016
Always well looked after. Cassandra took the time to make sure all vehicle issues were dealt with in the most effective way. Very professional. She is a superb front line repr Cassandra took the time to make sure all vehicle issues were dealt with in the most effective way. Very professional. She is a superb front line representative of Northstar Ford. More
by Brent
Verified CustomerEmployees Worked With
Cassandra Walker
Helpful December 21, 2016
Great job Had servicing done, Fiona was great. Escape was done before the time I asked for it, shuttle was prompt. Extra work done under warranty, Good job! Had servicing done, Fiona was great. Escape was done before the time I asked for it, shuttle was prompt. Extra work done under warranty, Good job! More
by ELAINETIM1996
Employees Worked With
Fiona Rea
December 21, 2016
Bad Finish to my Maintenance Plan This was my final service in my play, and while the Service Attendant was courteous I was disappointed at the prospect of a minimum charge simply to e This was my final service in my play, and while the Service Attendant was courteous I was disappointed at the prospect of a minimum charge simply to explore a problem I had brought forward. I had discovered one door body with a large amount of water inside, days after a rainstorm, where the window was fully closed. I am suspicious of the exterior sill seal, however, the attendant was not able to tell me if the part / labour was covered under my warranty. My exposure was 1 hour ($155), simply to look, where I'm convinced it shouldn't take more than 15 minutes. I don't have money to waste, and find it very disappointing that I needed to guard my wallet while visiting your business. This is where dealer garages lose my business, and demonstrate themselves more interested in "finding" warranty work, and adequately caring for the customer and their vehicle. Now, I will be visiting a local private shop, mere blocks from North Star Ford, that has gained my trust in the past, and does not charge for a simple, quick look at the seal around the window if they discover it won't need to be fixed. This hint at things to come from Service, along with the discourteous treatment I've received from Greg Aimer in Sales, and the absence of follow-up I would have liked from Sherry (community relations), have fouled my impression of the culture at North Star Ford, and also for the brand. I still like my truck, but I'll be looking to move to a different make while this vehicle is still worth something. Feel free to contact me if you choose to explore this further with me (403-828-5939). More
by MLOFTSGARD
Employees Worked With
Lynn Edwards
December 20, 2016
Honest and caring saves the day every time. Its pretty dang hard to get a 5-star rating from me, and today they earned it. I brought my vehicle in for a problem that really did not appear to Its pretty dang hard to get a 5-star rating from me, and today they earned it. I brought my vehicle in for a problem that really did not appear to be related to some past work I had at the dealership. I asked to speak to the foreman, and I got Mike. I reviewed the issue with Mike, and he really didn't think it was related to the past work (I really didn't think so either), and rather then tell me just to book the car (like every other shop would have done), he took the time to consult with one of his techs. The tech had dealt with this rare issue a few times prior and it was just a matter of resetting a component. Thanks to a knowledgeable technician and a foreman who cares, I got my issue addressed immediately -- which was great because I needed it fixed to sell it, and the first person to see the car later that night bought it. I know of other shops that probably would have had me paying for the replacement of the control card for the windows. They have a great team over there, and well deserving my 5-star rating today! More
by Undisclosed22
Employees Worked With
Michael Todd
December 20, 2016
great service quick and efficient for both drop off and pickup Had to boost car on pickup and they were quick with the booster pack. Overall great quick and efficient for both drop off and pickup Had to boost car on pickup and they were quick with the booster pack. Overall great More
by PLPETER
Employees Worked With
Cassandra Walker
December 19, 2016
Great service Thanks Cassandra for taking the time to ensure all the required servicing items were being addressed and for remembering me from my last visit there. Thanks Cassandra for taking the time to ensure all the required servicing items were being addressed and for remembering me from my last visit there. More
by KH
Employees Worked With
Cassandra Walker
December 19, 2016
Warranty Repairs Have a 3 year old truck and recently discovered an oil leak. Brittany (my contact who carried through with my order) was very passionate about Fords s Have a 3 year old truck and recently discovered an oil leak. Brittany (my contact who carried through with my order) was very passionate about Fords services. The overall services exceeded my expectations which are relatively high based on historical experiences. More
by alex
Employees Worked With
December 16, 2016
So Impressed I popped in without an appointment, with a bit of an vehicle emergency and not only did the shop manager accommodate my vehicle and my very tight time I popped in without an appointment, with a bit of an vehicle emergency and not only did the shop manager accommodate my vehicle and my very tight time restrictions but helped me out with understanding and professionalism. I really appreciate Rob Meade, he always is around to ask if you need anything. Every experience I have had a ford is excellent! Best dealership in town! More
by SLPITKA
Employees Worked With
December 16, 2016
Excellent Customer Service ! I walked in a bit lost and Cassandra made eye contact with me right away and called me to her service desk. She asked all the right questions and lis I walked in a bit lost and Cassandra made eye contact with me right away and called me to her service desk. She asked all the right questions and listened to my explanations of what I thought were the issues what the heck my car. She quickly grabbed the paperwork needed and came to my car to get the VIN to get a work order started. She explained everything about when to bring in the car and that she would be in contact with me as soon as she had any info. Excellent service !!! More
by PWILSON
Employees Worked With
Cassandra Walker
December 16, 2016
Best service!! Very friendly staff! Love the service advisors & the appointment ladies :) I'll always come back to Northstar for any vehicle issues! They are the bes Very friendly staff! Love the service advisors & the appointment ladies :) I'll always come back to Northstar for any vehicle issues! They are the best!! More
by TANYA.LETENDRE
Employees Worked With
Sara Stinson, Mitch Coppieter
