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Northstar Ford Calgary
Calgary, AB
2,678 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,678 reviews
March 07, 2017
Great service Brittany was very good at securing the parts I needed, knowledgeable about the product, and followed thru the complicated transaction with a third par Brittany was very good at securing the parts I needed, knowledgeable about the product, and followed thru the complicated transaction with a third party. Very good Brittany, thank you! More
by KK
Verified CustomerEmployees Worked With
Helpful March 06, 2017
Salesmen use 'Dirty Tactics' to keep deposit Bought a new vehicle here in 2015 - great service & no problems. Went back recently for a new vehicle & trade in. Wrote up a contract for a vehicle Bought a new vehicle here in 2015 - great service & no problems. Went back recently for a new vehicle & trade in. Wrote up a contract for a vehicle we liked & put 1000.00 deposit - on that vehicle - before we were told if it was available or not. Had vagually asked about a special order - was told a deposit of 2000.00 was required & would take 14 weeks. As I was signing the contract for the vehicle with the 1000.00 deposit the salesman told me - "if you go elsewhere to buy a different vehicle you will lose this deposit on this vehicle" - & I said fine. No mention at all of a special order. Unfortunately for me I didn't take the time to read it over as I was wrongly assuming that I was dealing with an honest Ford employee. He had added the words -"and special order" onto the contract & DID NOT mention that to me anytime in our conversation. Of course they said that since I signed it thats tough & no return of deposit. No Special Order Forms were filled out. DIRTY Sales Techniques. BEWARE. More
by NOT IMPRESSED
Employees Worked With
Chris Clarkson, Taylor Motycka
March 06, 2017
Painless Everything went just the way it was planned. The service girls were great. I did need to use the shuttle service at the last moment and they were able Everything went just the way it was planned. The service girls were great. I did need to use the shuttle service at the last moment and they were able to help me out. Thanks "Driver Jim". More
by ACE0
Employees Worked With
Driver, Jim, Fiona Rea
March 06, 2017
Engine Light came on - full and fast fix Cassandra always looks after my vehicle for me when I take it into North Star. My last visit was my largest ever for my Ford Edge, but all the requir Cassandra always looks after my vehicle for me when I take it into North Star. My last visit was my largest ever for my Ford Edge, but all the required service was done in 24 hours. The great service made the invoice easy to digest! More
by GARRETT.MELLON
Employees Worked With
Cassandra Walker
March 06, 2017
Same terrible service as usual I had my vechicle sent to Ford for insurance work as my sunroof blew up, was told it was complete and finished so I dropped off the rental vechicle go I had my vechicle sent to Ford for insurance work as my sunroof blew up, was told it was complete and finished so I dropped off the rental vechicle got a drive to Ford body shop only to find the tarp for the sunroof not attached to the track and oil finger prints and the water stains not removed, it was to be fully detailed and there was still glass thru out, I then was told to get my rental back and it would be taken care of over the weekend detailed in tip top shape, enterprise came and picked me up again for the rental after wasting 2 hours of time I had the rental again. Called Wednesday again to pick up, water stains and glass still there nothing done I was told Ford only gets $20 from my insurance company for detailing so that's as good as it gets. I said the deal you have with my insurance company is not my problem but yours. I told the insurance company from the beginning the service is terrible there and I should of went somewhere else so now my insurance pays another company to detail my vechicle and I am in a rental again More
by MMFERGUSON
Employees Worked With
George in the body shop
March 05, 2017
Nothing but the best service! I had issues with my 2016 f150 in regards with the battery being dead and needed it to be towed to the dealer ship, with a long list of warranty work I had issues with my 2016 f150 in regards with the battery being dead and needed it to be towed to the dealer ship, with a long list of warranty work that need to be done. The service department at Northstar Ford is amazing, they took care of everything that need to be done to my truck. More
by NICKNYILAS
Employees Worked With
Chris Clarkson, Fiona Rea, Mitch Coppieter, Cassandra Walker
March 04, 2017
Fantastic and efficient all around Cassandra was polite and technically knew what she was talking about. Jim enhanced the service experience through his professional and courteous m Cassandra was polite and technically knew what she was talking about. Jim enhanced the service experience through his professional and courteous manner while driving me to work and back to Ford later that day. More
by JOANNE.WENINGER
Employees Worked With
Cassandra Walker
March 03, 2017
2012 F150 service in Feb 2017 The vehicle service was completed quickly with no issues or surprise extra charges. I could almost have waited around at the dealership because it was The vehicle service was completed quickly with no issues or surprise extra charges. I could almost have waited around at the dealership because it was completed in about 90 minutes. More
by BILL
Employees Worked With
Fiona Rea
March 03, 2017
EXCELLENT, PROMPT, POLITE SEVICE ALWAYS. THEY CARE. THANKS! I have always had excellent service and many times they have gone beyond normal expectations to accommodate my needs as they realize I'm a busy person I have always had excellent service and many times they have gone beyond normal expectations to accommodate my needs as they realize I'm a busy person. Rob Meade has been outstanding in his leadership! I was pleased with the prompt attention to detail by Lianne who is new but very efficient, Thanks again Service team! More
by smyco
March 02, 2017
Service work on truck I have the ford protection plan and all was looked after which makes it easy for me. You know that they look over everything and make sure that everyt I have the ford protection plan and all was looked after which makes it easy for me. You know that they look over everything and make sure that everything is up to par. Cassandra was great and kept me informed of everything that was done, much appreciated. More
by BRADLEYCOLPITTS
Employees Worked With
Cassandra Walker
