Northstar Ford Calgary

Good service with a smile and on time Personalized service at this centre is great. Since I live out I the country, I appreciate when they can complete the service in a timely manner so I Personalized service at this centre is great. Since I live out I the country, I appreciate when they can complete the service in a timely manner so I can wait for my vehicle. Fiona makes customer service number one. More

vehicle inspection I needed an oil change and an vehicle inspection, before my extended warranty expires at the end of the month. The oil change was on special rate $$ I needed an oil change and an vehicle inspection, before my extended warranty expires at the end of the month. The oil change was on special rate $$ so that helps and they did a through inspection of the vehicle, luckily no concerns, this made my day. Great service and friendly staff. More

Honest and unpressured Had a great and honest experience with Fiona. She did her best to give me all the options and no pressure to make my decisions. Highly recommend her. Had a great and honest experience with Fiona. She did her best to give me all the options and no pressure to make my decisions. Highly recommend her. Likely a hard position to be in troubleshooting the unknown, especially when tagged to a potentially large price tag. More

great service, but towing not covered The service was fast, great and honest. The staff are very friendly and helpful. The transmission on my Ford Focus broke down in the middle of street, The service was fast, great and honest. The staff are very friendly and helpful. The transmission on my Ford Focus broke down in the middle of street, then I had my car towed in to this dealership without an appointment. The technician was able to inspect it the same day and order the parts. They replaced my transmission within 2 business days. However, since this transmission problem is under recall, I was very surprised that I had to pay to have my car towed in. It is not fair to me. More

Excellent Service I was very pleased with the level of service I received. The consultant was professional, courteous & efficient. The service was completed within the I was very pleased with the level of service I received. The consultant was professional, courteous & efficient. The service was completed within the time frame promised. More

As good as ever I checked in early. All my current needs were addressed at check in Staff were pleasant I was reminded of only 1 more service before plan ends. co I checked in early. All my current needs were addressed at check in Staff were pleasant I was reminded of only 1 more service before plan ends. coffeee area was clean Free wifi Car ready within 1 hour More

Truck Service The representative was really thorough. She listed all the services in which my truck needed. She took the time out to answer the many questions that The representative was really thorough. She listed all the services in which my truck needed. She took the time out to answer the many questions that I had for the services, and was patient as I went back and forth with my husband deciding what services we were going to get. More

Truck Shopping not as painful as expected We recently were looking for a new truck and spent some time with Ray at Northstar Ford. Ray was knowledgeable and worked hard to make a sale without We recently were looking for a new truck and spent some time with Ray at Northstar Ford. Ray was knowledgeable and worked hard to make a sale without being overbearing or pushy. I'd definitely use Ray again! Harold H More

Great service for maintenance and body work! I took my vehicle in for body work after someone backed into me in a supermarket parking lot (guess some cars still don't have rear cameras!). Given I took my vehicle in for body work after someone backed into me in a supermarket parking lot (guess some cars still don't have rear cameras!). Given that the body shop is right next to the service centre, I took the opportunity to see if I could have my winter tires switched out, wheels balanced, and a general maintenance performed prior to the body work starting. Both the service centre and body shop were flexible and accommodating for this last minute request. The service centre even called me when they were done their piece to let me know that the body work was commencing. The body shop did excellent work - not only did they repair the rear bumper area like new, they did a complete detail of the entire vehicle. This was a pleasant surprise upon picking up the vehicle. The body shop also offered to look after arrangements for my rental vehicle, but my insurance agent had already taken care of that. BTW Enterprise arrived to pick me up almost immediately upon dropping off the vehicle and provided a great choice in vehicles as well as hassle free rental experience. More