Northland Volkswagen

Buying a Jetta Angel met us at the door on our first visit. She was friendly and genuinely interested in our vehicle needs. We visited a couple of times before purc Angel met us at the door on our first visit. She was friendly and genuinely interested in our vehicle needs. We visited a couple of times before purchasing and each time she patiently handled our questions and joined us on each test drive. Jamie came on board once we put in the offer on the vehicle. He was good to negotiate with; he had a competent business tone without being high pressure. Ron met with us to go over features of the vehicle. Collectively Angel, Jamie, and Ron all contributed to a very good purchasing experience for me and my family. More

Wonderful, NO pressure In all my years of buying cars this experience was the best. Matt provided perfect service, dedicating time to ensure that I left with the car that w In all my years of buying cars this experience was the best. Matt provided perfect service, dedicating time to ensure that I left with the car that was perfect for me. I left the first day without buying and came back the next night, test drove 2 more different variations of the same car and finally said - this is it. Matt was so patient with me, I did not feel pressured nor like I was wasting his time. On vehicle pick up day the staff knew I was in a rush but I did not feel rushed. Norm worked my timings into his schedule. The whole team worked together to get me thru all the finishing touches of buying a car. Thank you Northland VW. More

William Wong went above and beyond. From my first online inquiry on a Sunday evening searching for a standard Beetle Classic to it's delivery at the dealership, William looked after my e From my first online inquiry on a Sunday evening searching for a standard Beetle Classic to it's delivery at the dealership, William looked after my every need with exemplary service and courtesy. Customer service seems genuinely important to William, I never got the feeling of being pressured into anything, or a "whatever it takes to get the sale" attitude; and his after-sale follow-ups gave me the sense that I wasn't a case of "done n' dusted" once I had made the purchase. A genuinely nice (and funny!) guy to deal with, and I would not hesitate to recommend him to anyone looking to purchase a VW in the future. More

Accolades to Bruce Lane Bruce was a pleasure to meet and work with on the purchase of our used vehicle. He is personable and his sales demeanor makes you feel comfortable. Je Bruce was a pleasure to meet and work with on the purchase of our used vehicle. He is personable and his sales demeanor makes you feel comfortable. Jerry/ Janice More

My dream vehicle I am so excited to finally purchase a VW Beetle! They had the vehicle I wanted and explained all if the features thoroughly. Loved the test drive. I am so excited to finally purchase a VW Beetle! They had the vehicle I wanted and explained all if the features thoroughly. Loved the test drive. More

Bruce Lane is great Bruce is professional and knows his stuff. No games so we quickly got to the bottom-line price. We will use Bruce again for any future purchases. Bruce is professional and knows his stuff. No games so we quickly got to the bottom-line price. We will use Bruce again for any future purchases. More

Bruce Lane is pleasure to deal with!! I was lucky enough that when I called from another province to inquired about purchasing a VW Bruce picked up the phone. From our few weeks of emails I was lucky enough that when I called from another province to inquired about purchasing a VW Bruce picked up the phone. From our few weeks of emails back and forth to the day when I moved to Alberta to buy my Tiguan, Bruce was genuine, helpful and personable. I could have purchased a vehicle anywhere but I did so at Northlands due to my interactions with Bruce. Great Customer Service and I will be back. Sincerely Alex More

Great car buying experience! Matt was very pleasant to deal with. He was very honest about the price, current promotions, the car’s features and various options. I didn’t feel pre Matt was very pleasant to deal with. He was very honest about the price, current promotions, the car’s features and various options. I didn’t feel pressured to complete the transaction on the spot. All my questions were answered. The car was ready to be picked up on the date I specified. Norm handled the paperwork seamlessly. Ron was really patient with me when explaining the different features. The whole buying experience was very satisfying. Kudos to Matt, Norm, and Ron! I would definitely recommend this dealership. More

Friendly and pressure-free experience Matt was the first to greet us as we entered the dealership. He was friendly and gave honest answers. The test drive was great! He respected our ti Matt was the first to greet us as we entered the dealership. He was friendly and gave honest answers. The test drive was great! He respected our time with the cars. He worked with our tight budget. We were well-informed on all their products from car of our choice to protection packages to extended warranty and were not pressured to make any decision that we were not comfortable with. It was a stress-free experience at the financing office with Norm. Ron was very detail and helpful at the time of car delivery. He wanted to make sure we know all features and know how to care for our new car. Overall an excellent experience at Northland VW. More

2015 Jetta Great experience, highly recommended. Bruce knows his stuff. The guys at the finance department are very helpful. Everyone was very friendly and welco Great experience, highly recommended. Bruce knows his stuff. The guys at the finance department are very helpful. Everyone was very friendly and welcoming. Above the experience I got a great car out of my visit at a good price More