Northland Volkswagen

Amazing Experience! Matt was very approachable and made us feel comfortable right from the start! He listened to what we had to stay and really took the time to find us t Matt was very approachable and made us feel comfortable right from the start! He listened to what we had to stay and really took the time to find us the perfect vehicle. He was very knowledgable and made sure all our questions were answered before making a decision. We had an absolute wonderful experience at Northland Volkswagen and will definitely be recommending their services to others!! More

Awesome Experience Start to Finish! -Angela Matt was extremely knowledgable. He knew the answer to every single question that I asked and took the time to explain every feature of my vehicle to Matt was extremely knowledgable. He knew the answer to every single question that I asked and took the time to explain every feature of my vehicle to me. He was very patient and never pressured me and all in all I am 100% happy with the service I received and with my vehicle. LOVE my vehicle and am so happy to be a part of the VW family. Would highly recommend Matt Moro and Northland VW. More

Great communication. Felt taken care of. We were towed in after running over a trailer hitch on Highway in our 2016 Golf Sportwagen. We were on a timeline as we were leaving soon for holiday We were towed in after running over a trailer hitch on Highway in our 2016 Golf Sportwagen. We were on a timeline as we were leaving soon for holidays. The service department was very prompt at keeping me up to date on the repairs and the arrival of parts. I haven't always found this with service departments, but I felt valued and Northland Volkswagen. Thanks to Ivan and the whole team. More

Warranty work made painless Our VW Jetta needed extensive rust warranty work that ended up taking almost one month. Ivan and Jenn smoothed out all the kinks in this experience. Our VW Jetta needed extensive rust warranty work that ended up taking almost one month. Ivan and Jenn smoothed out all the kinks in this experience. They are the best! More

Best car buying experience! Matt was very knowledgeable about VW cars and could answer all my questions. He also knew what was in stock and would bring around the cars we might b Matt was very knowledgeable about VW cars and could answer all my questions. He also knew what was in stock and would bring around the cars we might be interested in. He was always polite and did not pressure my wife and I and I feel he represented us well to management to get the deal we wanted. He even went out of his way to get a driving light fixed after the contract was signed. When I came out to drive the car away he was polishing the tailpipes and making sure the car was perfect! All in all, a great experience. Thanks Matthew! More

Flawless experience. The entire process between Northland Volkswagen and my insurance Intact went 100% perfect. My 2014 VW Sportwagen hit a rut in the ground and the b The entire process between Northland Volkswagen and my insurance Intact went 100% perfect. My 2014 VW Sportwagen hit a rut in the ground and the bottom undercarriage was in rough shape. Arriving from the stressful incident, Dan put me at ease - gave helpful instruction above the call of duty to help me better make the arrangement with my insurance company - For a process I was not familiar. The service from Dan and his team was smooth, and Dan gave guidance above and beyond expectation. More

Very Positive Experiences My experience of both buying a used VW Beetle and follow-up maintenance with Northland Volkswagen has been very positive. The staff are not only ver My experience of both buying a used VW Beetle and follow-up maintenance with Northland Volkswagen has been very positive. The staff are not only very professional and knowledgeable but also friendly and eager to serve. I highly recommend this dealership. More

Unbelievable help My husband bought me a new VW Dune to celebrate my retirement this summer. After 2 weeks of driving it I scrapped a tire rim going through a car wash My husband bought me a new VW Dune to celebrate my retirement this summer. After 2 weeks of driving it I scrapped a tire rim going through a car wash. My heart sank... I called Oliver at Northland and he was lightening fast at finding a specialist to fix my rim at Northland. Also Dan Weber was and outstanding Service Advisor. He was thoughtful and I immediately had a high level of trust that he would definitely get my Dune rims back to perfection... Lastly, Ian the shuttle drive was wonderful.. He has an awesome sense of humour. He made the commute to Northland a treat. My Dune is now perfect again :) More