Northland Volkswagen
Calgary, AB
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Amazing service! I went to get a new car and all the departments involved (sales, finance, service) were very professional and friendly. They looked and offered the be I went to get a new car and all the departments involved (sales, finance, service) were very professional and friendly. They looked and offered the best options for me and I am now a very satisfied and happy Volkswagen owner!! More
Solid buying experience The only negative thing I have to say about this dealership and the sales experience is that they will push the typical overpriced protection products The only negative thing I have to say about this dealership and the sales experience is that they will push the typical overpriced protection products on you and make you sit through a whole lecture on it. Par for the course, but I wish this business practice was left behind. Now.. onto all the great things I experienced here. Matt DaSilva was my sales associate. He used zero pressure, zero shady tactics, just a solid guy and some good conversation to boot. To top things off, after I had agreed to a sales price and he took off to confirm with management, he returned to offer me an additional discount for paying cash--something that he forgot to communicate earlier but could have easily swept under the rug. I think this speaks volumes about this dealership in terms of their sales approach and honesty. For this reason I believe I'll always feel welcome here and would absolutely buy from them again. Other positives--the pickup experience was great although the office in the back where they hand you your keys could use some updating. Still, the staff was unbelievably friendly, informative, and fun to chat with. This is a great dealership, I definitely would recommend it. More
Exactly what I wanted I have been a customer of Northland VW for the last 15 years. Jamie delivered exceptional service when I went to inquire about the 2019 Tiguan. He lis I have been a customer of Northland VW for the last 15 years. Jamie delivered exceptional service when I went to inquire about the 2019 Tiguan. He listened to my needs, throughly walked me through all the features and differences in lines to ensure I found the best fit. I felt heard, valued and was not pressured to purchase. Jamie took his time to evaluate and present an offer on my trade in with fairness and equity. I was able to get a great deal on my new Tiguan and could not be happier. I highly recommend Jamie and the VW Northland team for all your car sales and leasing needs. Jared and Manou made paperwork and process super easy. Thank you. We are loving our new VW! More
Excellent service done at Northland Volkswagen Brought my car in to Northland Volkwagen because I always receive quality service. Samantha was prompt to fill me in with the status of my car and ans Brought my car in to Northland Volkwagen because I always receive quality service. Samantha was prompt to fill me in with the status of my car and answer any questions. The techs at Northland Volkwagen always do a great job on my car and I have never had any problems after servicing. Thanks for always taking care of me Northland Volkswagen! More
Exceptional Service All Around All Northland staff involved in the purchase of our son's Golf R were EXCEPTIONAL. They were friendly and professional and the service they provided w All Northland staff involved in the purchase of our son's Golf R were EXCEPTIONAL. They were friendly and professional and the service they provided was, as always, fantastic. More
Exceptional customer service We bought Volkswagen car, at this dealership and doing service there too. Everyone is very nice, friendly and helpful. Very pleasent and stress free We bought Volkswagen car, at this dealership and doing service there too. Everyone is very nice, friendly and helpful. Very pleasent and stress free expirience. Highly recommended! More
Fantastic!!!! New Golf R - Thanks Amanda Stanley Owned a number of cars through the years and was very happy with the experience I had with Amanda Stanley. Took the time to ask the right questions Owned a number of cars through the years and was very happy with the experience I had with Amanda Stanley. Took the time to ask the right questions (What was I looking for, what are the other vehicles I was considering) Amanda was very prompt with the follow up and even came by my house on her day off for a second test drive. Definitely made the decision easy. Also thanks to Ron Roberts for the time and attention going over the car and all the features. More
Thanks for taking great care of my VW Dune Ivan, thank you so much for always being there to ensure customer experience is always a 10 out of 10. Sam and team took great care of my Dune's wind Ivan, thank you so much for always being there to ensure customer experience is always a 10 out of 10. Sam and team took great care of my Dune's windshield replacement, tire repair and a few other details. The car has a lot of personal meaning to me and knowing the level of service you and your team provides is so comforting... Many thanks Shelly Smith More
2019 Wolfsburg Beetle Convertible My wife and I couldn't find what we were looking for in the Edmonton area and ended up purchasing our 2019 Beetle Convertible using the online chat to My wife and I couldn't find what we were looking for in the Edmonton area and ended up purchasing our 2019 Beetle Convertible using the online chat tool. Matt Da Silva/Sales, Manou Glijn/Finance and Ron Roberts/Delivery made the entire process an enjoyable experience and we wouldn't hesitate to recommend this dealership to anyone considering buying or leasing a new Volkswagen vehicle. John and Lori More
Best customer service team ever These guys have been taking care of me and my vehicles since I started driving four years ago. They are always fantastic, would not take my care anywh These guys have been taking care of me and my vehicles since I started driving four years ago. They are always fantastic, would not take my care anywhere else. More